Ratings based on 118 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from quitman louisiana

Posted Jul 30, 2017
It was a very pleasant experience everyone was courteous. And helpful
Comment from Hotel Management
Aug 2, 2017 by Stacie Sanders, Hotel Management
We were pleased to have you as our guest. We are so happy to hear that all the team members helped make your stay pleasant. We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Iberia, La.

Peaceful overnite stay with all the comforts neede

Posted Jul 28, 2017
Pros: The hotel was spotless with the perfect temperature.
Cons: Because we booked our reservation throught a booking agent, we did not get a receipt when we checked out. A printout wouldhave been nice.
Location: Located on Frontage Street beside Hwy 90 and Center Streeet is great. Great eating places are easy to reach. Traveling around is easy from the easy.
Greeted with a smile and directed to a relaxing room was the beginning of our overnite stay. The desk clerk gave us specific directions to a good place to eat. The continental breakfast was very good. I left my pillow, and they had it waiting on me when we returned to get it. 100% satisfied !!!!
Comment from Hotel Management
Jul 31, 2017 by Stacie Sanders, Hotel Management
Wow! What a great review. I'm pleased to hear everything went well for you! I'm sorry about the receipt, but your receipt comes from the company you paid and it should've been emailed to you! I apologize for any inconvenience this may have caused you and we hope to see you again!
5 out of 5
by Laurie

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Aug 2, 2017 by Stacie, Hotel Management
Thank you so much for your 5 star review. We hope to see you on your next visit! Thank you, Stacie Sanders AGM
4 out of 5
by A verified traveler

Posted Jun 19, 2017 on Hotels
Nice and clean
Comment from Hotel Management
Jun 26, 2017 by Stacie, Hotel Management
Thank you for choosing to stay with us during your visit to New Iberia, La. We hope to see you again next time you're in the area! Thank you, Stacie Sanders AGM
4 out of 5
by scott

Pretty good stay

Posted Jun 18, 2017 on Hotels
Pretty good stay. They definitely need some waffle makers. The breakfast was okay, but person working it was great.
Comment from Hotel Management
Jun 26, 2017 by Stacie, Hotel Management
We enjoyed having you as our guest at Holiday Inn Express in New Iberia, La. I'm sorry we don't have waffles, but did you try out the pancake machine? It's amazing! We hope to see you again if you're ever int he area! Thank you, Stacie Sanders AGM
3 out of 5
by Nitsie

Posted Jun 17, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017 by Stacie, Hotel Management
Thank you for staying at Holiday Inn Express Inn in New Iberia, La. We hope to see you again on your next visit. Thank you, Stacie Sanders AGM
5 out of 5
by Lisa

Posted Jun 14, 2017 on Hotels
Stay was great
Comment from Hotel Management
Jun 16, 2017 by Stacie, Hotel Management
We are excited to hear that everything was great with your stay! We hope you come visit us again next time you're in town! Thank you, Stacie Sanders AGM
4 out of 5
by Patrick

Posted May 26, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017 by Stacie, Hotel Management
We look forward to seeing you on your next visit to New Iberia, La. Thank you, Stacie Sanders AGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to town, restaurant we went to for din,

Posted Apr 17, 2017
Pros: comfortable room
Cons: hot tub
Location: Went to The Shadows
Spent 1 night. Accommodations were nice. Front desk was very helpful when we checked in.
Comment from Hotel Management
Jun 16, 2017 by Stacie Sanders, Hotel Management
We are pleased to hear we were in a convenient spot for all of your plans! We hope to see you again! Thank you, Stacie Sanders
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2017
The only thing I didn't like was the fact that the hotel charged me a deposit of 100 dollars on my card because I went through Expedia. I'm waiting for my statement from the bank to make sure it was credited. I have never had to do this in the past.
Comment from Hotel Management
Feb 10, 2017 by Stacie Sanders, Hotel Management
Thank you for taking the time out to leave feedback about your stay at Holiday Inn Express in New Iberia, La. I'm sorry that you weren't made aware when you made your reservation about the deposit required for incidentals. We do hope you give us another chance on your next visit to New Iberia, La! Thank you, Stacie Sanders AGM