Ratings based on 157 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet comfortable hotel

Posted Apr 23, 2017
Couple of matience issues , sink leaked wet floor in door way & by sink . Nice staff .
4 out of 5
Recommended
for Everyone
by A verified traveler from Meadowlands, MN

It was away from the busy part of the city.

Posted Apr 16, 2017
I did not mind the location but we did have to drive a ways to get to things.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Cajun pit stop

Posted Apr 15, 2017
The location was blah, twenty five minutes west of NOLA. The hotel itself was like a mini resort. Other than the cleaning lady forgetting to replenish my room one night, everything else was exceptional (manager took care of me) Staff was super friendly and attentive to my needs. Breakfast was surprisingly good and room was very clean, comfortable and updated.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Close to Airport.

Posted Apr 13, 2017
Pros: Close to New Orleans Airport, freeway and city. Provided good value
Cons: Standards of cleaning could be better.
Location: Close to Airport and New Orleans.
Spacious room although design a little odd with wash basin in the middle of the room. Although bed linen was clean a lot of fluff and what looked like flakes of paint on the carpet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Comfortable and felt safe

Posted Apr 9, 2017
Location: Many fast foods and gas near by. Getting out on road took some time. Busy with traffic. Short drive to other businesses.
There is always room for improvement. With that said room was clean comfortable. Step into room was unsafe for me. It made a step down just a little weird. Staff was very friendly and helpful. Quit and safe. Easy parking. Breakfast was ok it's just hard to keep eggs warm but there was a microwave. Enjoyed my stay would go back if I needed to.
Comment from Hotel Management
Apr 10, 2017 by Angel C, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Akron

I was very happy till...

Posted Mar 24, 2017
Beautiful room and very well kept, but on my way to checkout I caught a glimpse of a housekeeper making a bed (door wide open) and she wasn't changing the sheets on the bed for the next guest. Now I have to wonder if this is a common or standard practice?
1 out of 5
by A verified traveler from new orleans

unforgettable

Posted Mar 17, 2017
Room smelled horrible as if the room was used for a tobacco convention. Couldn't get any tv reception for any channels it was late and we were tired so we didn't call office. Bathrooms very small many stains. Beds the worse springy hard to sleep on very uncomfortable only stayed 6 hours slept 1run from this hotel should not be charged for this's room very disappointed Expedia.
Comment from Hotel Management
Mar 21, 2017 by Angel Charles, Hotel Management
I apologize for the terrible experience you had while staying with us. We obviously fell short of any expectation that you had for our property. I have shared your comments with our staff and we will do everything in our power to make sure this was an isolated incident. Thank you for your comments and I hope you will give Best Western Laplace Inn another chance to serve you better in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from AU

Nice hotel

Posted Mar 16, 2017
No complaints here, everything was great! And location was easy
Comment from Hotel Management
Mar 21, 2017 by Angel Charles, Hotel Management
Thank you so much for staying with us. If your travels take you back to Laplace, we would love to have you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Laplace

Pleasantly Pleased

Posted Mar 4, 2017
Great hotel and staff. More than I expected. Room was very nicely decorated and clean. Staff was extremely nice and helpful. Breakfast was also great. Plan to visit again!
Comment from Hotel Management
Mar 6, 2017 by Angel Charles, Hotel Management
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding your stay and how much you enjoyed your room and our friendly staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
5 out of 5
by Avery

Great room close to New Orleans

Posted Jan 9, 2017 on Hotels
My stay was pretty good. Room was nice and cleaned. Beds were made, and room was cleaned daily...
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Thank you for taking the time to remind us that we are doing a good job, and thank you for your continued loyalty to our hotel. We strive to provide and exceptional guest experience and are delighted to serve you. We hope that you come back again soon.