Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from TN

Great Location

Posted Oct 17, 2016
Pros: Location
I picked this hotel based on being central to everything we had planned for the trip. A 20 minute walk down to the WWII museum, (same road), and turn the opposite direction out of the doorway, and you can stay on the same road all the way to Cafe Du Monde, Decatur street shopping, French Market... All on the same road. Makes it very easy to get your bearings when you are out and about!! Very close to a handful of the fine dining restaurants. And a block away from the Cooking Classes we took at Crescent City Cooking. Nice Lobby, friendly & helpful staff, and clean rooms. The bathrooms are a little small, but nothing to complain about. And the best thing, was having a ceiling fan in the bedroom!!
Comment from Hotel Management
Nov 23, 2016 by Bluegreen Customer Care, Hotel Management
Hello Travelbug, Thank you for staying with us at the Bluegreen Club La Pension. We are happy to hear you enjoyed the location of our hotel and we're glad that you also found our accommodations to be clean. We're very glad you also experienced friendly and helpful service from our staff as well. We hope you will join us again soon!
5 out of 5
by A verified traveler

nice resort

Posted Sep 28, 2016
Very nice resort. Location is very good. Staff was excellent. Would highly recommend this place.
Comment from Hotel Management
Oct 7, 2016 by Bluegreen Customer Care, Hotel Management
Hello Traveler, Thank you for staying with us at the Bluegreen Club La Pension. We are pleased you found our resort to be very nice and we're glad you enjoyed our location. We are delighted you also experienced excellent service from our staff. We thank you for your recommendation and we hope to welcome you back again soon!
5 out of 5
by A verified traveler from Brewton, Al

Excellent hotel in a perfect location

Posted Sep 13, 2016
Our stay at Club La Pension was on key. Perfect location in the French Quarter for walking to all nearby places such as the French Market, Bourbon St, Royal St, Riverwalk and all places in between. The only thing that was disappointing is check out time is at 10am when you can't check in until 4pm the day before. I would really like to see a change in those time frames. However, check in and checkout was painless, thanks to Charmaine for all her assistance. We will definitely stay again.
Comment from Hotel Management
Sep 27, 2016 by Bluegreen Customer Care, Hotel Management
Hello Angelia, Thank you for sharing your review of the Bluegreen Club La Pension. We're joyed you found our location to be perfect and are glad that Charmaine was able to provide you with assistance. We very much appreciate your feedback and we're happy to hear you wish to return. We look forward to welcoming you back!
3 out of 5
by A verified traveler from Brisbane

New Orleans, 5 Day Wet Stay

Posted Sep 4, 2016 on Hotels
Stayed 5 nights, the room was stylish with a balcony over the street, where one could smoke, which some members did. It rained every day which was trying. The hotel provided free tea and coffee in the lobby, this was good. After we checked out I noticed a $300.00 extra debit on my credit card, on inquiring it seems the cleaner reported that we had smoked in the room, but we were sure to keep the door closed when they smoked on the balcony. I promptly sorted out the misunderstanding and they reimbursed y account. But I was lucky that I checked the billing. We weren't really impressed with our hotel facilities and wont stay again.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Hello Traveler, Thank you for staying at the Bluegreen Club La Pension. We are pleased you enjoyed your balcony and our resort's complimentary coffee and tea. We are glad our staff was able to assist in your billing, however we regret to hear our facilities fell short of your expectations. Please know that we will share your comments with our team to ensure the best possible stay for our future guests.
4 out of 5
by neuza from Manaus

Agradabilíssimo

Posted Sep 1, 2016 on Hotels
Muito boa
5 out of 5
by Meagan

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
4 out of 5
by A verified traveler

Great place in the French Quarter

Posted Aug 28, 2016 on Hotels
Great hotel - very noisy but that is to be expected in the area you're staying in. Super close to Bourbon Street, Audubon Aquarium, shopping and restaurants. Everything is within walking distance. They do offer you a timeshare presentation but you can politely decline.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Hello Traveler, Thank you for staying at La Pension. We are happy to hear you found our hotel to be great and are glad you enjoyed our location. We hope you will join us again soon!
4 out of 5
by Brent from Livingston

Would stay again

Posted Aug 25, 2016 on Hotels
Hotel is a little loud, but has excellent service and comfortable rooms.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for sharing your review with us Brent!
4 out of 5
by Brittany from Houston

Bachelorette Weekend!!

Posted Aug 16, 2016 on Hotels
Where shall I start! Arrived on Friday for 3pm check on, took about 20mins or so to check in but Jessica was so friendly! Arrived to our 2 bedroom suite for the weekend. I loved everything about this room except there is only 2 bathroom for the 2 bedroom suite, FAIL! Once again Jessica to the rescue, I asked for another because there was no way that 6 women could share 1 bathroom, like absolutely HECK NO! Jessica found another room for us, which happened to be a suite and 1 bedroom suite right next to each other (my group had 6 people) This room worked great. All of the ladies loved everything and the staff was amazing. From the men helping us to exchange out our keys, to the older man who brought up tables, I believe he is with maintenance. I love this resort and plan to stay whenever I come back, not to mention the property decor is so chic. I love it!
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Hello Brittany, Thank you for staying at the Bluegreen Club La Pension. We are happy to learn that Jessica provided you with friendly, helpful service during your stay. We are pleased that you enjoyed the room you stayed in and that you experienced amazing service from the remainder of our staff as well. We are delighted that you love our resort and we look forward to welcoming you back!
5 out of 5
by Lauren from Virginia

Amazing Weekend Trip!

Posted Aug 8, 2016 on Hotels
I stayed at the Bluegreen Vacations Club La Pension,Ascend Resort Collection this past weekend with 5 of my girlfriends for a Bachelorette Party trip.This was our first time in New Orleans and our stay was amazing. Before arriving in New Orleans, I communicated very closely with a hotel employee named Angela, who completely exceeded my expectations. She was able to answer all my questions, decorate our suite for the bachelorette party, and went the extra mile with champagne and little touches that made the room look incredible. Along with the excellent customer service provided, the hotel was beautiful. It was in a centralized location and everything we wanted to do was in walking distance or just a short uber ride away. We stayed in a two bedroom suite that was spacious and very clean. The hotel decor was phenomenal and really added to our stay. I will definitely be coming back to the Bluegreen Vacations Club La Pension,Ascend Resort Collection next time I am in New Orleans and hope to receive the same level of customer service that I enjoyed from Angela this trip!