Disappointed by the service, but overall stay gr8
Posted Jul 21, 2016 on Hotels
They charged $20 for parking and you have to pay it to park inside, valet tells you it's free so they can get a tip. Management is very rude. I was very polite, in hopes of receiving kindness rather than being irate--no excuse for that--but she was irate with me regardless. Did not refund the parking fee, and then charged a $25 fee, without any warning. The manager responded rudely to everything. She asked to point out the valet parking attendant. Also stated that she didn't believe I was told that the parking was free. On the other hand, the breakfast was not mentioned as being included, so that was nice.