This hotel takes extra steps to show they want to get good ratings. They email ahead and ask for ETA and if they can answer any concerns, also do that throughout the stay. The building and room showed the same interest in the details. Room was clean (smelled, felt and looked clean) the linens were fresh and bedding / pillows silky. The rooms were large and quiet, location fantastic for WWII museum and Pascal Manale's Restaurant...could take trolly or walk, no issues. Will go there again for sure....