COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Comfort Suites

Photo gallery

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Comfort Suites

Comfort Suites

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationFrenchmen Street10 min drive
  • Popular LocationLakefront Arena10 min drive
  • Popular LocationCrescent Park14 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)27 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans, Comfort Suites is in the city center. New Orleans Museum of Art and Saenger Theatre are cultural highlights, and some of the area's notable landmarks include Frenchmen Street and Bourbon Street. Check out an event or a game at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Frenchmen Street - 10 min drive
  • Lakefront Arena - 10 min drive
  • Frenchmen Street Jazz Clubs - 12 min drive
  • Old Ursuline Convent - 13 min drive
  • Crescent Park - 14 min drive

Getting around

  • New Orleans Union Passenger Terminal - 15 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • IHOP — 8 min walk
  • Dish on Hayne — 4 min drive
  • Ma Momma's House of Cornbread — 4 min drive
  • Brocato's Eat Dat — 4 min drive
  • Deanie's — 6 min drive

About this property

Comfort Suites

Suburban New Orleans hotel in New Orleans East Area with free breakfast
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and dry cleaning are onsite. All 64 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find coffee makers, free weekday newspapers, and free local calls.
Comfort Suites offers 64 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and midnight (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Cash payments are only accepted at check-out.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 7:00 AM and midnight (amount varies)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 7:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Comfort Suites Hotel New Orleans
Comfort Suites New Orleans
Comfort Suites Hotel
Comfort Suites New Orleans
Comfort Suites Hotel New Orleans

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 125 out of 276 reviews
5 - Excellent 45%
Rating 4 - Good. 101 out of 276 reviews
4 - Good 37%
Rating 3 - Okay. 34 out of 276 reviews
3 - Okay 12%
Rating 2 - Poor. 10 out of 276 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 276 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair on the floor in the bathroom and on the toilet when we arrived. The room had a damp smell that we could not get out. The breakfast was a joke. The front desk where you check in looked like someone beat it with a hammer. The walls in the front entryway were plywood with no molding in the entryway. There was literally a shooting at the gas station across from the hotel the morning we left. Pool was not open
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was peaceful & the property was clean and well staffed. I enjoyed the extra security of having to use the room key to access the building as well. Housekeeping did an awesome job keeping the hotel clean & restocking towels & tidying up the room in my absence. The only thing I didn’t care much for was the lack of eateries in the area, but that had nothing to do with the actual hotel or my stay as a whole. I would definitely stay at this property again, if & when I return to New Orleans.
Stayed 2 nights in May 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel isn’t located in a good area. The area look a bit run down and didn’t feel safe. The hotel room had a bad smell and the room was really small. I wouldn’t recommend this hotel.
Stayed 2 nights in May 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!
Stayed 2 nights in May 2021