Nice Hotel Close to the Port
Posted Aug 30, 2016
My family stayed here two separate nights before and after a cruise. The stay was pleasant; and the staff was very helpful, especially the first night we stayed. I wish I got the name of the staff member that helped us get our bags to our room and came back to trouble shoot a problem with the television. She was awesome! Staff recommended restaurants and city tours. Brochures for different tours are available as well as menus for restaurants that deliver to the hotel. The free breakfast is good, not great, but good. The pool was open, but I didn’t get a chance to use it. It looked clean and the kids were definitely having fun in it.
Available hotel shuttle (we paid for the hotel shuttle to port, had to catch a taxi from the port and to and from the city of New Orleans and the train station due to how early we had to catch the train – the shuttle driver was very pleasant, helpful and funny)
Clean, nice renovation (I never stayed at the hotel before the renovation, so I can’t provide a before and after comparison)
Friendly, helpful staff
Ice water available in lobby
USB ports in room
Refrigerator and microwave in room
Held luggage when we arrived early from the ship while we toured New Orleans
Let us eat breakfast upon early arrival ++
Comment from Hotel Management
Aug 31, 2016 by Troy Aldrich, Hotel Management
Thank you for sharing your wonderful experience with us. It was a pleasure to serve you.