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Opiniones de Courtyard by Marriott New Orleans Warehouse Arts District

3 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 483 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 250 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 72 de 1001 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MARIA CRISTINA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Assistant General Manager, el 9 ene. 2024
Dear Ms. Cristina, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Courtyard New Orleans Warehouse Arts District.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Edgar

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All OK
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant General Manager, el 18 sept. 2023
Dear Edgar, We are happy you chose Courtyard New Orleans Warehouse Arts District for your recent visit. It was our pleasure having you as our guest, and we look forward to you revisiting the next time your travel brings you to our area. Best Regards, Wilfred Tre Edwards Assistant General Manager

8/10 Bueno

MAURICIO

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Buena opción por la ubicación
En general muy bien, el único detalle fue el tema de la limpieza de la habitación, ya que no la hacen a menos que se solicite con 24 horas de anticipación por el tema del covid. Lo malo es que no lo avisan, si no hasta que van varias noches y no ves aseado el cuarto, y al menos en mi caso que fueron 7 noches, considero que deberían dar una sugerencia al respecto
Se hospedó 7 noches en diciembre de 2021

6/10 Aceptable

alfonso

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Tardamos una hora y media en que el valetparkin nos recibiera el vehículo
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

JESUS FERNANDO GARCIA, MEXICO CITY

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los cuartos son amplios y muy cómodos. El hotel está muy cerca del centro de convenciones y se puede caminar a todos lados si no te molesta caminar. Buena ubicación. Lo que no me gustó es que no nos hicieron el cuarto más que una vez y estuvimos cuatro noches. Dicen que por el covid había que pedirlo pero creo que les falta personal. Eso no me gustó para nada. No te cambian las toallas ni siquiera a menos que lo pidas. Lo demás si me gustó y es un hotel muy conveniente.
Se hospedó 4 noches en noviembre de 2021

8/10 Bueno

Thomas

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buena estadía
Todo bien con el hotel,el restaurante y la posiciona cerrados por COVID. El servicio de cuarto es bajo pedido.
Se hospedó 3 noches en junio de 2021

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un día antes de viajar el hotel me canceló la reserva y me mandaron a otro hotel de menor categoría
Se hospedó 6 noches en abril de 2021

10/10 Excelente

Sheila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto 👌
Me encanto personal Bien atentos la limpieza estuvo súper bien la ubicación del hotel es perfecta en general todo estuvo excelente quedamos encantados del hotel 😍
Se hospedó 3 noches en diciembre de 2019
Respuesta de Assistant General Manager, el 18 dic. 2019
Dear Sheila, thank you for being our guest at the Courtyard New Orleans Downtown/Convention Center. We are pleased you had an excellent stay and that you loved our attentive staff, ideal location, and well-kept property. We appreciate the review and look forward to having you as our guest again. Best Regards, Mia Pierre, Assistant General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Se hospedó 3 noches en junio de 2019
Respuesta de Assistant General Manager, el 2 jul. 2019
Dear Guest, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Courtyard New Orleans Downtown/Convention Center, and we look forward to welcoming you back soon. Best Regards, Mia Pierre, Assistant General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy céntrico, agradable y personal muy amable
Se hospedó 3 noches en enero de 2019

8/10 Bueno

BORIS

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2018

4/10 Malo

tito, miami

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel de cabotaje.caro por lo q ofrece.
Mala experiencia.no recomendable.cerca del centro.Lejos de ser Marriot.Ruidoso .servicio de limpieza terrible.Estaba quemada la luz del baño.No responden al telefono del cuarto. El costo beneficio no satifactorio.
Se hospedó 4 noches en marzo de 2018

10/10 Excelente

Rena

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly and helpful!
Se hospedó 5 noches en abril de 2024
Respuesta de Assistant General Manager, el 16 abr. 2024
Dear Rena, Thank you for taking the time to write about your experience at the Courtyard New Orleans Warehouse Arts District. We take great pride in delivering excellent service; our staff is committed to making sure that our guests enjoy their stay so thank you for recognizing their efforts. We hope you will choose to stay with us again on your next visit to the area.Best Regards,Wilfred Tre Edwards,Assistant General Manager

10/10 Excelente

Nadine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Any easy 2 block walk to the convention center. Actually within walking distance of Bourban St., Jackson Square, Riverwalk, and casino. Only negative was the hours of the Starbucks/bar.
Se hospedó 5 noches en abril de 2024
Respuesta de Assistant General Manager, el 14 abr. 2024
Dear Nadine, Thank you for the excellent review of your stay at Courtyard New Orleans Warehouse Arts District. We appreciate you pointing out our convenient location to Bourbon Street, Jackson Square, and the Riverwalk. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience.Best Regards,Wilfred Tre Edwards, Assistant General Manager

8/10 Bueno

Corey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Staff was excellent. My room was clean, but it had a bad smell. Valet parking is mandatory and is $40 per night. I didn't realize that when I booked, although that was probably my own fault.
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 12 abr. 2024
Dear Corey, Thank you for the review of Courtyard New Orleans Warehouse Arts District. We are delighted you received outstanding service from all of our staff and that you had a pleasant visit. Having said that, we regret the issue you experienced in your room. We will share this with the appropriate individuals. It was a pleasure having you with us, and we hope you will choose us every time your travels bring you to the area.Best Regards,Wilfred Tre Edwards,Assistant General Manager

10/10 Excelente

Amanda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice. Friendly workers.
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 7 abr. 2024
Dear Amanda, Thank you for the positive review and for taking the time to recognize Courtyard New Orleans Warehouse Arts District. We are delighted to know how much you enjoyed our beautiful property and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to New Orleans.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 Bueno

Penny A

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had an enjoyable stay. The hotel is a little dated, but nice. The coffee bar downstairs does not give cash an option, which I didn't care for, so I only used it 1 morning.
Se hospedó 4 noches en marzo de 2024
Respuesta de Assistant General Manager, el 6 abr. 2024
Dear Penny, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your kind feedback. We are pleased to know that your overall stay was enjoyable. However, we are sorry for the inconvenience you had with your room and that you felt it needed updating. We will share your comments with the appropriate individuals for our future plans. We regret any disappointment you had during your recent visit and will be addressed appropriately. We appreciate your patience and hope you will revisit us again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked how convenient the location is to the port and other popular destinations. I did not like how loud it was at times
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 4 abr. 2024
Dear Amy, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your high rating. We are pleased to know that your overall stay was satisfying and that you loved our proximity to the port. However, we are sorry for the inconvenience you had due to the noise in your room. We will share your comments with the appropriate departments, and they will look into it. We appreciate your patience and hope you will revisit us in the future.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 Aceptable

Ifeanyichukwu

Le gustó: Limpieza y condiciones de la propiedad
I liked that everything was close by and it was very clean and quiet. The one dislike I had was just issues with the booking, they would not let my brother check in without my permission even though he was already on the listing.
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant General Manager, el 3 abr. 2024
Dear Ifeanyichukwu, Thank you for taking the time to review your stay with us. We are glad to know that your overall stay was pleasant. We are delighted that you loved our convenient location and refreshing accommodations. However, we are sorry for the inconvenience you faced upon arrival, and we will share your comments with the appropriate individuals to ensure this is not repeated. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Amber

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was so nice and I will be booking here again. There is a loft feeling to the lobby. It is clean, the staff friendly, and beds amazing. Valet parking only which is convenient but $40/day.
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 3 abr. 2024
Dear Amber, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your wonderful feedback. We are pleased to know that your stay was perfect in every way possible and that you loved our clean property. We are also glad that you enjoyed our comfortable accommodations, the excellent hospitality provided by our attentive staff, and the valet parking service. We appreciate your business, and we look forward to welcoming you back soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant General Manager, el 1 abr. 2024
Dear Robert, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Courtyard New Orleans Warehouse Arts District. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards, Wilfred Tre EdwardsAssistant General Manager

4/10 Malo

Ricardo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Marriott needs to remove this hotel from the chain The entrance is very discouraging The staff on the phone barely pay attention to you Hostal type - no hotel type Very basic No Amenities No internet You need to tell the client what to expect Too expensive for the basic hotel type. I already mention the ADEA to remove it from the list for future conference meetings
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant General Manager, el 30 mar. 2024
Dear Ricardo, Thank you for being our guest and for your detailed feedback. We regret not meeting all of your expectations during your recent stay. We are sorry for the issues you had with the service provided by our associates. We will share your comments with the appropriate departments to ensure it is not repeated. We also apologize for the inconvenience you encountered with the internet connectivity in your guest room, as we know how frustrating this can be. We will look into this, and we appreciate your feedback. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and property were awesome. Definitely will be back!
Se hospedó 4 noches en febrero de 2024
Respuesta de Assistant General Manager, el 17 mar. 2024
Dear Catherine, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our beautiful property and friendly associates. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 Aceptable

Brandy

No le gustó: Condiciones de la propiedad
Pool and Hot Tub closed no perks
Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant General Manager, el 6 mar. 2024
Dear Brandy, Thank you for choosing us for your visit to New Orleans. We genuinely regret you were unable to enjoy our pool and hot tub this time. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Candy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay. The staff was courteous and helpful. The room was spacious and clean. I would definitely stay there again
Se hospedó 3 noches en febrero de 2024
Respuesta de Assistant General Manager, el 5 mar. 2024
Dear Candy, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our spacious accommodations and the courteous service provided by our associates. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

2/10 Terrible

Tonya

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager, el 5 mar. 2024
Dear Tonya, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Marie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 4 noches en febrero de 2024
Respuesta de Assistant General Manager, el 4 mar. 2024
Dear Marie, Thank you for choosing to stay with us and for your review. We are delighted to know that you had a great experience here at Courtyard New Orleans Warehouse Arts District. We look forward to welcoming you back on your next visit.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 Aceptable

CONCHITA

No le gustó: Condiciones de la propiedad
I like the area we were in and there was several places to enjoy in walking distance. I didn’t like that there was no other options for parking instead of the hotel parking. I didn’t like the fact they didn’t use ApplePay as a lot of hotels do no way. I didn’t like how I had to request several times for hoisekeeping. I didn’t like that i booked 2 rooms under my reservation and they put us on separate floors. The pool and hot tub was broke and the courtyard where we sit out on the balcony and overlook was a very ugly scene with dead plants or trees everywhere and yellow tape that draped over the pool area.
Se hospedó 3 noches en febrero de 2024
Respuesta de Assistant General Manager, el 2 mar. 2024
Dear Conchita, Thank you for choosing our hotel on your recent visit to the area. We genuinely apologize that we were not responsive enough to your needs. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We also regret you were inconvenienced by our payment policy and that you were unable to enjoy some of our amenities this time. We have taken note of your feedback and it will be conveyed to our team. Moreover, it is disappointing to know that you were unhappy with the view from your room and that we did not meet some of your expectations. Please know for future visits our front desk is always available to help make your stay as comfortable as possible. On the positive side, we appreciate you mentioning our convenient location. We hope you will give us another chance in the future.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Sonia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was centrally located, dining all around
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant General Manager, el 2 mar. 2024
Dear Sonia, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our convenient location. It was a pleasure hosting your visit, and we hope to welcome you again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 Bueno

Brian

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great staff. Property is showing its age. Overall good stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant General Manager, el 2 mar. 2024
Dear Brian, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed your overall stay and that you particularly enjoyed the courteous service provided by our associates. However, we regret you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Amanda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The desk managers were wonderful and welcoming. It was a bummer to see that some of the pool facilities were closed but the hotel room was beautiful and spacious.
Se hospedó 3 noches en febrero de 2024
Respuesta de Assistant General Manager, el 27 feb. 2024
Dear Amanda, Thank you for being our guest and for your high rating. We are pleased you enjoyed our contemporary and industrial-style accommodations and that our front desk staff left a great impression on you. However, we apologize for the inconvenience you experienced during your stay. We appreciate your patience and hope to welcome you again at Courtyard New Orleans Warehouse Arts District.Best Regards, Wilfred Tre Edwards,Assistant General Manager

4/10 Malo

Alonzo, ElPaso

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Very bad personal and staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant General Manager, el 26 feb. 2024
Dear Alonzo, Thank you for taking time to evaluate your stay with us. Our top priority is ensuring you receive outstanding service from our team; therefore, we are truly sorry this was not your experience and regret any inconvenience this caused. We appreciate you bringing this to our attention, and we are very grateful for your patience. We hope you will give us another chance to show you our dedication to exceptional hospitality.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Iann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the employee
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant General Manager, el 26 feb. 2024
Dear Iann, Thank you for staying at the Courtyard New Orleans Warehouse Arts District and sharing your wonderful online review. We continually strive to provide our guests with the most memorable experience. We will share all of your wonderful feedback with our department heads and their staff. They are all valuable members of our team, and they will much appreciate your kind words. We hope that you will consider us your home away from home, and we look forward to seeing you again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Danielle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fun experience
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant General Manager, el 26 feb. 2024
Dear Danielle, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations and that you had an enjoyable experience. We hope to see you again soon and wish you all the best with your travels. Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Norma

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very helpful
Se hospedó 3 noches en febrero de 2024
Respuesta de Assistant General Manager, el 22 feb. 2024
Dear Norma, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Mike

Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant General Manager, el 22 feb. 2024
Dear Mike, We are thrilled you had an excellent stay at Courtyard New Orleans Warehouse Arts District, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were very nice, clean and the bed comfortable. I felt safe inside this property and the staff helped with that, plus staff were kind and friendly, I also liked the Starbucks inside the building. I totally recommend this establishment.
Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant General Manager, el 19 feb. 2024
Dear Cynthia, Thank you for the review of Courtyard New Orleans Warehouse Arts District and for recommending us to future guests. We are thrilled you enjoyed our relaxing accommodations and the courteous service provided by our associates. Thank you again; we look forward to welcoming you back on your next visit to the New Orleans area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Jlyn

Amazing
Se hospedó 3 noches en febrero de 2024
Respuesta de Assistant General Manager, el 17 feb. 2024
Dear Jlyn, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 Bueno

Tam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant General Manager, el 16 feb. 2024
Dear Tam, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre Edwards,Assistant General Manager

8/10 Bueno

Kaela

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The parade route was right in front of the building we were able to see floats pass from our room! Now our air conditioning seemed a little hot the first night, but once temperatures dropped outside it was great.
Se hospedó 3 noches en febrero de 2024
Respuesta de Assistant General Manager, el 15 feb. 2024
Dear Kaela, Thank you for staying at Courtyard New Orleans Warehouse Arts District and for your feedback. We are glad you enjoyed seeing the parade from the comfort of your room. However, we are sorry for the difficulty with keeping your room at a comfortable temperature on your first night. For any future visits, our front desk is always available to help you make your stay more enjoyable. We appreciate your business and look forward to hosting you again soon.Best Regards, Wilfred Tre Edwards,Assistant General Manager

8/10 Bueno

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff and service was nice .
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant General Manager, el 12 feb. 2024
Dear Roger, Thank you for the review of Courtyard New Orleans Warehouse Arts District. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We look forward to welcoming you back on your next visit to the New Orleans area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Crystal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel near the Riverwalk mall and the cruise port. We walked 2 blocks right onto our cruise ship. There was always security and we felt safe. The room was clean and comfortable. The Starbucks in the lobby is a joke. Horribly expensive and seriously rude service (Im looking at you Tabitha). I would avoid it but the actual hotel itself was decent and let us check in early after a redeye flight which was definitely appreciated. Overall good stay.
Se hospedó 2 noches en enero de 2024
Respuesta de Assistant General Manager, el 10 feb. 2024
Dear Crystal, Thank you for choosing us for your visit to New Orleans. We are happy to hear our location was convenient for your plans and that you were pleased with our comfortable accommodations. However, we regret not meeting some of your expectations. Please accept our apologies for the issues you experienced with one of our associattes. Your valuable comments will be shared with the appropriate individual to ensure such concerns are not repeated. We are grateful for your patience and hope your overall good stay will let you choose us again on your next visit to our area.Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 Excelente

Brad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Would definitely stay again.
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant General Manager, el 8 feb. 2024
Dear Brad, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard New Orleans Warehouse Arts District; we look forward to seeing you again soon. Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Excelente

Kimberly

Viaje en grupo, Viaje en pareja
Le gustó: Condiciones de la propiedad
Very nice property, very convenient for the night before a cruise!
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant General Manager, el 5 feb. 2024
Dear Kimberly, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We also appreciate you mentioning our beautiful property. It was our pleasure hosting you at Courtyard New Orleans Warehouse Arts District; we hope to see you again soon. Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 Aceptable

Kevin

Viaje en pareja
Property was a little run down. But good location and the room had enough room.
Se hospedó 2 noches en enero de 2024
Respuesta de GENERAL MANAGER, el 2 feb. 2024
Dear Kevin, Thank you for taking the time to share your comments. We apologize for not meeting your expectations regarding some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. On a positive note, we are glad our ideal location worked well for you. It was a pleasure hosting your visit, and we hope you will consider us again the next time you are in the area.Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 Excelente

Tamica

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Home away from home setting.
Se hospedó 2 noches en enero de 2024
Respuesta de Assistant General Manager , el 1 feb. 2024
Dear Tamica, We appreciate your generous review of Courtyard New Orleans Warehouse Arts District. It brings us immense pleasure to learn that you consider us your home away from home. Our commitment to exceptional customer service and top-notch accommodations, combined with our prime location in the Arts/Warehouse District, makes it effortless to immerse yourself in the vibrant culture of the Big Easy. With numerous art galleries and restaurants nearby, we offer an ideal base for exploring the city. All of us here look forward to your next visit to New Orleans.Best Regards, Wilfred Tre Edwards Assistant General Manager

8/10 Bueno

Rosemarie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de Assistant General Manager , el 1 feb. 2024
Dear Rosemarie, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre Edwards Assistant General Manager

10/10 Excelente

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice. Staff was great!! Kind of expensive.
Se hospedó 2 noches en enero de 2024
Respuesta de Assistant General Manager , el 22 ene. 2024
Dear Scott, Thank you for the great review of Courtyard New Orleans Warehouse Arts District. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate your insights and look forward to having you as our guest again soon.Best Regards, Wilfred Tre Edwards Assistant General Manager

10/10 Excelente

Stefania

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Assistant General Manager , el 22 ene. 2024
Dear Stefania, We are delighted you enjoyed your stay at Courtyard New Orleans Warehouse Arts District. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to New Orleans.Best Regards, Wilfred Tre Edwards Assistant General Manager

2/10 Terrible

Tim, Franklin

No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en enero de 2024
Respuesta de Assistant General Manager, el 17 ene. 2024
Dear Tim, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Wilfred Tre EdwardsAssistant General Manager