Ratings based on 153 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Other
by A verified traveler from Tennessee

Ambience! Dog-friendly! More Ambience!

Posted Sep 18, 2017
Pros: In addition to the ambience, it's also located in the Garden District so there were many things in walking distance.
Cons: I wish there was a small fridge for drinks.
Location: It's only 1 block to the trolley on St. Charles Street. A short ride to the French Quarter, plus many restaurants nearby.
Bananas growing overhead. Anoles running around the garden. Great breakfasts! And you feel as though you walked into a different decade. For us, the best part was being able to leave our pugs alone for a couple hours while we went to dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler from TN

Gorgeous hotel

Posted Aug 28, 2017
I will never stay anywhere else in New Orleans. Loved the room and the decor in courtyard. The breakfast was amazing. I'd love to go back just to stay here!
Comment from Hotel Management
Sep 3, 2017 by Andi, Hotel Management
Thanks, Leah! We appreciate your enthusiastic review. Can't wait for your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Absolutely terrific!

Posted Aug 25, 2017
The staff is wonderful! Ms Andi called me while entire. Such an "old school" thoughtful gesture. Very attentive. Ms Ann and the cooking staff was amazing. Loved our room, can't wait to return. Loved this area in NOLA.
Comment from Hotel Management
Aug 26, 2017 by Andi, Hotel Management
Again, thank you, Debi. We enjoyed your visit and will be watching for you to return!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

Charming and southern hospitality

Posted Aug 20, 2017
Found this hotel on Expedia, extremely friendly staff from check in to check out. It exceeded my expectations and was just what I was looking for! It was comfortable like being at home, even free breakfast in the morning. This hotel is also in a great location just down the street from bourbon street. Recommend to friends, thank you!
Comment from Hotel Management
Aug 26, 2017 by Andi, Hotel Management
Thanks,.Amanda. We love to hear that we have succeeded in making our guests comfortable and happy.
5 out of 5
Recommended
for Couples
by A verified traveler

Southern charm in downtown NOLA

Posted Jul 24, 2017
Pros: Interior.
Cons: Internet connection was up and down at times.
Location: Restaurants around the corner. Walk through the garden district. WO2 museum just 5-minute walk.
Very charming little boutique hotel. Nice rooms, comfortable. Very close to downtown, walking distance to WO2 museum and garden district.
Comment from Hotel Management
Jul 29, 2017 by General Manager, Hotel Management
Thank you so much for you kind words! Hope to have you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Daphne, AL

Very good value and excellent location

Posted Jul 17, 2017
Pros: Quaint and comfortable. Everything you need and a feeling of home.
Location: Jump on the trolley for access to all of the city. Day pass is only three dollars, get it. If you are going to be a while get one of the longer passes
The facility was delightful and felt like New Orleans and not some generic box with bed. We felt welcome by the staff. The location in the garden district was a block away from the transit stop and gave easy access to everywhere. We never took the car out during our stay and walked or rode everywhere. This will be my go-to inn for future stays in NO.
Comment from Hotel Management
Jul 22, 2017 by General Manager, Hotel Management
Thank you so much for the kind review! We hope ya'll come back next time Terri!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great home atmosphere!!

Posted Jul 16, 2017
Felt welcomed from the moment we walked in. We were prepared breakfast as after we checked in. We were able to leave our luggage prior to checking into our room and visit the city of New Orleans! Breakfast was great!!
Comment from Hotel Management
Jul 29, 2017 by General Manager, Hotel Management
Thank You so much for you kind words!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Time

Posted Jul 16, 2017
Great time with Mrs Annie! Great host and cook. Would highly suggest this place to friends and family.
Comment from Hotel Management
Jul 29, 2017 by General Manager, Hotel Management
We hope to have ya'll back in the near future!
3 out of 5
by A verified traveler

TOO MUCH

Posted Jul 6, 2017
THE STEPS ARE TIRESOME, THE TOILET KEPT NEEDING 2 BE PLUNGED, THE MICROWAVE DIDN'T WORK, & WE SAW A COUPLE OF COCKROACHES.... IT'S SUMMER & HOT SO I KNOW COCKROACHES RUN IN.... THE STAFF WAS VERY FRIENDLY & COMPASSIONATE... THE BREAKFAST WAS GREAT & THE ACCOMMODATED US BECAUSE WE DIDN'T EAT SHRIMP SO THEY PREPARED BACON....
Comment from Hotel Management
Jul 12, 2017 by Keith Domen (General Manager), Hotel Management
It's a shame you had such an awful experience. I'm not sure what issues you had with your microwave but after your departure we sent an on site handy man to check it out and everything was working properly. We have since placed clear instructions for use in the room so that there is no room for confusion. We'd like to clarify to potential guests reading this review that what the guest saw were not cock roaches but palmetto bugs. We in Louisiana jokingly call them our state bird. Not because of our affection for them, but because they are literally everywhere in the city this time of year with the heat and humidity. As I'm sure this guest saw, they are everywhere outside and like most insects are attracted to light. When opening the door they can quickly fly in without your knowledge. Our hotel maintains active contracts with pest control companies so we can guarantee with the utmost certainty that these creatures aren't within our hotel but came from outside while entering and exiting the room that opens onto our outdoor courtyard. We do hope to have you back in the future to make it up to you.
4 out of 5
by STEVE

Nice older hotel with character

Posted Jun 26, 2017 on Hotels
Choose the M-3 room if you love a lot of space, vintage furniture, old wooden floor and clawfoot tub/shower. Breakfast is a bit thin on choices, but includes 2 eggs cooked to order, and the sides rotated with 1 each day. We had bacon, then sausage, and then biscuits and gravy. The neighborhood isn't that exciting and it is about a 15 min walk to the convention center. Staff were all friendly.
Comment from Hotel Management
Jul 1, 2017
Thank you, Steve.