Ratings based on 2,992 Verified Reviews

4.0 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Quaint hotel near everything in the French Quarter

Posted Jul 25, 2017
The hotel is conveniently located in walking distance from nearly everything in the French Quarter, including restaurants, cafe du monde, the aquarium, and more. Our room was small, and didn't have a table or desk, but it was comfortable and the air conditioner worked great.
Comment from Hotel Management
Jul 25, 2017 by Kyla B., Hotel Management
Thank you for your positive feedback, Terry!
5 out of 5
Recommended
for Everyone
by A verified traveler

Such cute charm

Posted Jul 24, 2017
This hotel is adorable. Staff was super friendly especially Terrance and Irvin. Room was cozy and romantic. Courtyard was so cute also. Hotel is in a fabulous location and close to the action. It also far enough away. Many great restaurants within walking distance.
Comment from Hotel Management
Jul 24, 2017 by Kyla, Hotel Management
Thank you for your special mention of Terrance and Irvin. We are glad you enjoyed your stay. Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Location was prime! Close to everything

Posted Jul 22, 2017
Great staff, super friendly. Rooms were not that clean, I recommend inspecting them first before getting comfortable! Other than that it was a nice hotel.
Comment from Hotel Management
Jul 23, 2017 by Kyla, Hotel Management
Hi Yadira, thanks for choosing our hotel and taking the time to share your feedback. We are sorry to learn of the difficulty you described. Cleanliness is a top priority for us. Please know your comments have been shared with management.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jul 17, 2017
Very Beautiful historic building; comfortable room; courteous staff; conveniently located
Comment from Hotel Management
Jul 20, 2017 by Kyla, Hotel Management
Thank you for sharing your positive feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Decent location, friendly staff, cozy rooms

Posted Jul 17, 2017
Pros: Location, it was clean and everyone on the staff was the sweetest
Cons: Location of the ice machine, it wasn't clear and two other guests asked us where it was
Location: Near Bourbon Street but the hotel was quiet
Super nice staff and very accommodating. Rooms were cozy and clean. Location is great and yet the hotel is still quiet. Small pool in the courtyard. Cute coffee shop connected to the hotel.
Comment from Hotel Management
Jul 20, 2017 by Kyla B., Hotel Management
Thank you for sharing your positive feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

French Quarter Gem

Posted Jul 16, 2017
In the center of the French Quarter. Really a great area, close to Jackson Square, Canal street, the streetcars, the Natchez and the river and Bourbon street. It was clean and all of the employees were kind, very helpful and friendly. The hotel had character and has a beautiful courtyard with a pool. I will definitely be visiting here again!
Comment from Hotel Management
Jul 20, 2017 by Kyla B., Hotel Management
Thank you for sharing your positive feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location!

Posted Jul 16, 2017
Hotel is close to Jackson square in the French Quarter. There's are several restaurants within walking distance and overall is a great location to things to do such as the Aquarium, Harrah's, Cafe du Monde, Bourbon street, and much more!
Comment from Hotel Management
Jul 20, 2017 by Kyla B., Hotel Management
Thank you for sharing your positive feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
The room was clean and so was the bathroom. The staff was nice enough but I had little interaction with them to tell the truth. The location was perfect right in the middle of the action and close to the best places. The balcony wasn't actually in my room as I thought it was more outside of the door like a shared space. Didn't go to the pool and the bed was comfortable.
Comment from Hotel Management
Jul 20, 2017 by Kyla B., Hotel Management
Thank you for sharing your positive feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Temecula Calif

parking

Posted Jul 9, 2017
Pros: almost everything was within walking distance
had to wait a little long for our car/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
Comment from Hotel Management
Jul 10, 2017 by Kyla, Hotel Management
Hi CJ, we thank you for choosing our hotel and for sharing your review. We are sorry to hear you encountered delays with the valet service. Please know that we are making efforts to limit the wait time. We thank you for your feedback and sincerely hope that you enjoyed your time in the Big Easy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good location

Posted Jul 9, 2017
Our room was nice and big. Not much of a view so dont count on that. Staff were great, very helpful. Shower didnt drain and coffee pot not cleaned from previous guezt are my only complaints
Comment from Hotel Management
Jul 10, 2017 by Kyla, Hotel Management
Hi K, thank you for taking the time to share your feedback. We apologize for the difficulties you experienced. We are always working to improve our historic hotel, and the conditions you described are certainly not typical of our facility. Please know that all of your comments have been passed on to management. Otherwise, we hope you had a wonderful time in New Orleans.