The shower bath had not been cleaned when we got into the room. There was very obviously black scum around the edges which you could feel under your feet. Asked at reception the next day if it could be cleaned that day. It wasn't and our supposedly "new, clean" towels were damp...because I believe they picked the dirty ones up off the floor and refilled them. Had to ask reception for soap twice. Good location
Comment from Hotel Management
Sep 29, 2016 by Elise, Hotel Management
Hi Aussie, we apologize for the difficulties described. We regret that you did not receive the high level of service housekeeping typically provides, and assure you that our staff never re-uses linens. Thanks for your feedback, please know the referenced issues are being inspected and managed. Otherwise, we’re glad you enjoyed our hotel’s location and hope for a future opportunity to recapture your confidence.