Decent hotel in need of a few updates
Posted Sep 5, 2016 on Hotels
When I walked in my room, I fell in love with how much like hone it felt. The pool/hot tub was nice and clean. There's lots to do right outside the hotel do you don't have to go far for food or entertainment. The bed wasn't too comfortable. The bathroom wasn't the best. The water pressure was very low. That night, there was water leaking from the ceiling. I called the front desk, I was told he had to put in a work order...I wasn't offered a new room, I was just given complimentary parking...that upset me but other than that, the stay was OK.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
We at the Frenchmen Orleans want to thank you for your review. We take our guests comments very seriously. I wish to also apologize for any inconveniences you experienced during your stay.
Please know that I have passed on your review to our Maintenance Technician and reviewed the issues with our Front Desk Staff. We will certainly be learning from your concerns.