Ratings based on 522 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Posted Mar 24, 2017
Pros: Close to French quarter
Location: Great tours
Nice plenty of sights to see lots of history would stay again casino was nice
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Great location

Posted Mar 15, 2017
Pros: Hotel staff were very helpful and friendly.
Cons: Complementally coffee in lobby would be wonderful.
Location: Easy walk to French Quarter, shopping and riverfront.
Check-in was excellent. Great restaurants nearby.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Great location but issues with Expedia +VIP

Posted Feb 13, 2017
Issues with plus VIP service. Hotel has no knowledge of it at check in. Housekeeping didn't show up to clean room the next day. I had to call front desk. Not the best service for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location...Nonsmoking😀

Posted Feb 4, 2017
Quiet, clean, Nonsmoking, walking distance to French Quarter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
We really enjoyed our stay. the hotel was so clean and smelled wonderful. will recommend this place to friends.
Comment from Hotel Management
Jan 25, 2017 by Total Service Team, Harrah's New Orleans, Hotel Management
Thank you for your feedback and come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from birthday

Happy about the stay valet to expensive

Posted Jan 12, 2017
The staff was helpful and friendly room was immaculante room service was even good. The valet was extreme for me 42.00 a night plus they charge internet fee on time of the price of the room 199.00 a night. But overall great hotel
Comment from Hotel Management
Jan 25, 2017 by Total Service Team, Harrah's New Orleans, Hotel Management
Thank you for your feedback and come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Posted Jan 9, 2017
Wonderful experience. Weekend getaway with my husband. The room was amazing, the staff was wonderful.
Comment from Hotel Management
Jan 25, 2017 by Total Service Team, Harrah's New Orleans, Hotel Management
Thank you for your feedback and come back soon!
4 out of 5
by Jimmy

Posted Dec 26, 2016 on Hotels
Great mini vacation great place to stay in the middle of everything had a fabulous stay.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for your feedback and come back soon!
5 out of 5
by A verified traveler

Plush

Posted Dec 20, 2016 on Hotels
My little vacation after the family vacation. So worth it!
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for your wonderful feedback and come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kenai, Alaska

One day in New Orleans after a cruise

Posted Dec 18, 2016 on Orbitz
Pros: The room had a large entry, nice living room and separate bedroom, with a massive bathroom.
Cons: We were happy with the experience and have no complaints
Location: Great view and it was clean and quiet. Convenient location.
The hotel was only a couple minutes from the disembarkation point. It is near a trolley stop with easy access to the French Quarter, across the street from Harrah's Casino, and only a block from Mothers for a great breakfast. We left our bags with the bellman who was very friendly and helpful. We spent time walking in French Quarter, and got a call a few hours later that room was ready. It was convenient to Biersch Brewery and Steakhouse, Manning's Restaurant and many others.
Comment from Hotel Management
Jan 25, 2017 by Total Service Team, Harrah's New Orleans, Hotel Management
Thank you for your feedback and we hope to welcome you back soon!