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Hilton Garden Inn New Orleans Airport

Photo gallery for Hilton Garden Inn New Orleans Airport

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, Select Comfort beds, in-room safe

Overview of Hilton Garden Inn New Orleans Airport

Hilton Garden Inn New Orleans Airport

3.0 star property

3.7/5 Good

Top rated for staff & service (4.0/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
4535 Williams Blvd, Kenner, LA, 70065

Explore the area

  • Popular LocationTreasure Chest Casino7 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)8 min drive
  • Popular LocationMetairie Business District11 min drive
  • Popular LocationCity Park17 min drive

Room options

About this area

Kenner

Located in Kenner - Louis Armstrong International Airport neighborhood, Hilton Garden Inn New Orleans Airport is connected to the convention center. National World War II Museum and New Orleans Museum of Art are cultural highlights, and some of the area's attractions include Audubon Zoo and Audubon Aquarium of the Americas. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Harrell Stadium.

What's nearby

  • Treasure Chest Casino - 7 min walk
  • Metairie Business District - 11 min drive
  • City Park - 17 min drive
  • New Orleans Museum of Art - 21 min drive
  • Tulane University - 24 min drive

Getting around

  • New Orleans Union Passenger Terminal - 21 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive

Restaurants

  • Redfish Pizza - 6 min walk
  • Ted's Smokehouse - 15 min walk
  • 2 Amigos - 15 min walk
  • Little Chinatown - 17 min walk
  • Zea Rotisserie & Bar - 3 min drive

About this property

Hilton Garden Inn New Orleans Airport

3-star hotel in the heart of Kenner - Louis Armstrong International Airport
At Hilton Garden Inn New Orleans Airport, you can look forward to a terrace, a coffee shop/cafe, and a garden. The onsite restaurant, The Garden Grille and Bar, features American cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), multilingual staff, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and express check-out
  • Guest reviews say good things about the breakfast, helpful staff, and proximity to the airport
Room features
All guestrooms at Hilton Garden Inn New Orleans Airport have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily: USD 12.95 for adults and USD 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (1650 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 12.95 for adults and USD 6.95 for children (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Airport New Orleans
Hilton Garden Inn New Orleans Airport
Hilton Garden Inn New Orleans Hotel Airport
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Kenner
Hilton Garden Inn Kenner
Kenner Hilton Garden Inn
Hilton New Orleans Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Garden Inn New Orleans Airport Hotel Kenner

Frequently asked questions

Does Hilton Garden Inn New Orleans Airport have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn New Orleans Airport?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New Orleans Airport on Oct 17, 2022 start from $123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn New Orleans Airport pet-friendly?

Yes, Hilton Garden Inn New Orleans Airport allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay.

How much is parking at Hilton Garden Inn New Orleans Airport?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn New Orleans Airport?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn New Orleans Airport?

Check-out is at noon. Late check-out is available for USD 50.00 (subject to availability).

Where is Hilton Garden Inn New Orleans Airport located?

Located in Kenner - Louis Armstrong International Airport, this hotel is within a 10-minute walk of Pontchartrain Center and Treasure Chest Casino. Esplanade Mall is 2 mi (3.2 km) away.

Can I cancel my reservation for free at Hilton Garden Inn New Orleans Airport and receive a full refund?

Yes, Hilton Garden Inn New Orleans Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn New Orleans Airport cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 345 out of 1000 reviews
5 - Excellent 35%
Rating 4 - Good. 313 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 137 out of 1000 reviews
3 - Okay 14%
Rating 2 - Poor. 103 out of 1000 reviews
2 - Poor 10%
Rating 1 - Terrible. 102 out of 1000 reviews
1 - Terrible 10%

3.9/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.7/5

Property conditions & facilities

2.8/5

Eco-friendliness

4/5 Good

Patricia, Pakenham
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Basic room. Comfortable bed. Close to a park on the water. Casino near by. No complimentary bottled water.
Stayed 1 night in Sep 2022

4/5 Good

Anne
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading many reviews I was not sure I wanted to stay here. The hotel was ok, it just needs a little updating. The staff was friendly. We only needed it 1 night so it served its purpose. The price was a little high for what really is a budget grade hotel.
Stayed 1 night in Sep 2022

1/5 Terrible

Brenda
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked how close it was to the airport. But I would not stay there again. The carpet in the room was so dirty that I wore shoes the whole time and the sheets had not been changed. The room was molding smelling.
Stayed 1 night in Sep 2022

4/5 Good

Debra
Traveled with partner
Liked: Cleanliness, staff & service
The room was very clean and smelled pleasant. The bed was wonderful. The only thing I can think of would be to have more than one coffee pod for the Keurig machine.
Stayed 1 night in Sep 2022

1/5 Terrible

Thomas, Lafayette
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first thing we noticed is that the pool was greener than the trees. When we mentioned it to the person at the front desk, he said it just needed to be shocked...drained is more like it. As we walked to our room, noticed how dirty the carpets were in the hall, not just stained, but didn't look like they had been vacuumed for months. Just outside our door on the floor was a dirty bath towel. The sitting chair in the room looked like someone spilled a bowl of nacho cheese on it and never cleaned it up. The what was supposed to be white bed cover had black hairs all over it. The bathroom door would only open half way because it was dragging on the tile floor. Where the tile and carpet met, the carpet was frayed really bad creating a trip hazard. and again these carpets didn't look like they had been vacuumed in months either. We decided this was not the Hilton Garden Inn for us. We took our luggage and headed down to the desk, told the desk clerk we were not staying, he tried to give us a different room, but we said you don't understand...we are not staying here. Another employee heard our complaints and let us know that this is why this is his last week at this hotel, he can't stand that management doesn't do anything about how bed this hotel is. We also noticed a lot of riff raff hanging around in the lobby and outside the entrance. We tried to contact Expedia for a refund, but haven't heard back from them. Worst EXPEDIA and HOTEL experience ever, and I have Gold Status
Stayed 1 night in Jul 2022

1/5 Terrible

Andrea
Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service bad. Breakfast cold and food too long on burners. Carpet old and dirty. Some many things needed fixing.
Stayed 2 nights in Jul 2022

1/5 Terrible

Ann
Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I realize this is New Orleans The environment is hot and humid. I am from Mobile, AL. which has the same weather. When we first arrived, we saw that the pool was green. We were only staying here because we had an early morning flight. Therefore, the pool was of no concern to us. Unfortunately, the condition of the pool was a sign of the maintenance overall! The first room was hot and the a/c was blowing hot air. We asked for someone to please check it. We paid for the suite with extra room since it was my husband, our three children, and myself. We booked the room for 5 people. There were not towels for 5 people. The front desk practically threw towels at us when we told them we did not have enough towels for 5. They suggested a different room, but it was smaller. The second room smelled, and the a/c was not working in it either. We left to get something to eat in hopes that the maintenance person could fix the a/c in the original room. When we returned, neither room had a working a/c. We went back to the original room since at least it was a little larger. There were no sheets or blankets for the sleeper sofa. Again, we booked the room for 5 people. It was a suite with a sleeper sofa. The front desk was unconcerned. We were beyond hot. If you are from the south, you know that in late June, it is almost impossible to function without a/c. The temperature on my car read 104 and the humidity was probably in the 90s. No one cared about the a/c, towels, sheets, blankets,
Stayed 1 night in Jun 2022

5/5 Excellent

Giuseppe
Stayed 1 night in Jun 2022

5/5 Excellent

Robert, McKinney
Stayed 1 night in Jun 2022

4/5 Good

Elizabeth
Traveled with family
Close to MSY
It was an affordable and comfortable hotel with close proximity to the New Orleans International airport. Unfortunately, their airport shuttle service was not available during our stay.
Stayed 1 night in Jun 2022