"Nice but needs improvements"
The overall look of the hotel was very nice, (clean, modern, well kept). However, there were room issues.. Every time someone in surrounding rooms took a shower, brushed their teeth, used the toilet, etc., the pipes made an extremely loud noise and the noise kept us up all night. We let the manager on duty know about this, so she relocated us to another room on a higher floor. The new room wasn't immediately available and we understood, as the hotel was booked for the weekend. (Our stay was 4 nights.) The manager comped our first 2 nights which was very nice and much appreciated. We checked into the 2nd room, all seemed well and good, (at first), until 11:00pm, (or so), I heard water running in our bathroom. When I went to check on this, (to my horror), I saw water running from the heat lamp located on the cieling in the middle of the bathtub/shower. Someome in the room above us was taking a shower and the water from their shower had found its way into our heat lamp and poured out of the lamp into our bathtub. I turned on the lights in our bathroom to get a better look, when the lights started flickering and, (what I thought), seemed to be shorting out. Needless to say, we were not going to use the shower, (for fear of getting electrocuted), and we were not going to plug any appliances in the outlet because of the flickering lights when we turned on the light switch. Again, we let the manager know and again she comped our room.
Traveller from Monterey, CA