Posted Jan 6, 2015
On the Expedia website the pictures of the hotel room showed 2 queen beds and sofa bed in the room, the list of amenities included sofa beds, fold out beds. We checked into the room to find only 2 queen beds. The front desk clerk said none of the rooms at the Holiday Inn - Slidell, LA include sofa beds. When asked about a rollaway bed/fold out bed we were told our room did not have room for one, we would have to book a suite.
No breakfast of any sort other than coffee in thermal carafes.
Comment from Hotel Management
Jul 18, 2015 by Michelle, Hotel Management
Thank you for sharing your feedback with us. We continually strive to serve our guests better and apologize for the inaccurate information regarding our room types. We have contacted Expedia to correct this. We hope that you give us another try to win your loyalty; should you return to the area soon, I hope you have the opportunity to try our Cafe 372, a Cafe that serves breakfast and dinner, as well as Room Service.
Thank you for choosing us,