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Homewood Suites by Hilton Metairie New Orleans

Photo gallery for Homewood Suites by Hilton Metairie New Orleans

Featured Image
Outdoor pool
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
27-inch LED TV with cable channels

Overview of Homewood Suites by Hilton Metairie New Orleans

Homewood Suites by Hilton Metairie New Orleans

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 140°F
2730 Severn Avenue, Metairie, LA, 70002

Explore the area

  • Popular LocationLakeside Shopping Center7 min walk
  • Popular LocationClearview Mall4 min drive
  • Popular LocationTulane Lakeside Hospital for Women and Children6 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)13 min drive

Choose dates to view prices

Studio Suite, 2 Queen Beds, Non Smoking

4.7/5 guest room rating
  • 490 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed (Roll-in Shower)

5/5 guest room rating
  • 370 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

5/5 guest room rating
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Hearing)

5/5 guest room rating
  • 460 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 370 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

4.6/5 guest room rating
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

5/5 guest room rating
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • 370 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

4.2/5 guest room rating
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Bathtub

4.5/5 guest room rating
  • 500 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

3.8/5 guest room rating
  • 370 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

About this area

Metairie

Homewood Suites by Hilton Metairie New Orleans is located in Metairie. New Orleans Museum of Art and National World War II Museum are cultural highlights, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.

What's nearby

  • Lakeside Shopping Center - 7 min walk
  • Clearview Mall - 4 min drive
  • Tulane Lakeside Hospital for Women and Children - 6 min drive
  • New Orleans Museum of Art - 10 min drive
  • City Park - 13 min drive

Getting around

  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • Bravo — 5 min walk
  • Cafe Equator — 5 min walk
  • P.F. Chang's — 6 min walk
  • Ruth's Chris Steak House — 9 min walk
  • Mellow Mushroom — 11 min walk

About this property

Homewood Suites by Hilton Metairie New Orleans

3-star aparthotel with free breakfast and outdoor pool
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free aparthotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a sofa bed and a sitting area. Limited housekeeping is available.
Homewood Suites by Hilton Metairie New Orleans offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 27-inch LED televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Bedrooms

  • Bed sheets provided
  • Sofa bed

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 27-inch LED TV with cable service
  • TV in a common area

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Computer station

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • USD 75 per pet per stay
  • 2 per room (up to 50 lbs)
  • Dogs welcome
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)
  • ATM/banking services

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector
  • Smoke detector

General

  • 115 rooms
  • 4 floors
  • Built in 2016

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Homewood Suites Hilton Metairie New Orleans Hotel
Homewood Suites Hilton Metairie New Orleans Hotel
Homewood Suites Hilton Metairie New Orleans
Hotel Homewood Suites by Hilton Metairie New Orleans Metairie
Metairie Homewood Suites by Hilton Metairie New Orleans Hotel
Homewood Suites by Hilton Metairie New Orleans Metairie
Hotel Homewood Suites by Hilton Metairie New Orleans
Homewood Suites Hilton New Orleans Hotel
Homewood Suites Hilton New Orleans
Homewood Suites Hilton Orleans
Homewood Suites by Hilton Metairie New Orleans Metairie
Homewood Suites by Hilton Metairie New Orleans Aparthotel

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 302 out of 400 reviews
5 - Excellent 76%
Rating 4 - Good. 74 out of 400 reviews
4 - Good 19%
Rating 3 - Okay. 13 out of 400 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 400 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 400 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect for where my family and I were going during our trip.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Excellent cleaning processes. Friendly staff. No complaints!
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with partner
Liked: Amenities
We loved the design & large space that the studio suite offered. The appliances, light fixtures, lamps, furniture and decor is (for the most part) “modern contemporary.” The location was PERFECT with a variety of restaurants, shopping centers, daiquiri shops…you name it! The front desk rep was very welcoming, warm & kept a smile on her face. 😀 Breakfast was phenomenal and delicious. The ladies did an awesome job keeping things clean and stocked. *Sighs* The “not so great” parts. 1. The first room we were issued had a very strong scent of “old water.” I turned the air down a little lower in an attempt to drown the smell as we had reservations a little over an hour upon arrival. Needless to say, this did nothing. Upon our return, I called the front desk rep and explained my dilemma. The Rep explained that there was not an on-site maintenance person to come out and fix the possible issue, however, she did attempt to accommodate us by offering another room. I gladly accepted as the smell had become nauseating. We moved our things right next door and settled in. BUT…. #2 An hour or so later, we decided that we wanted tea and coffee. While preparing, we discovered little small black bugs crawling all over the kitchen counter and the area by the lamp above the desk! 😩 My overall rating would be a 3.5 (Wish it was a 5)
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Jul 2021

4/5 Good

Stayed 3 nights in Jul 2021