Fix the Heat
Posted Jan 9, 2017
We were there during the cold winter blast in early January. The hotel has a problem with heat - the window are very drafty and the heating units need a lot of work. We were moved into 3 different rooms before we got one where the heat worked. It's very unusual to have temperatures in the 20s in New Orleans,but it does happen sometimes and the hotel needs to prepare for it. Otherwise, the location was great for visiting the WWII Museum, a short drive to the city center, the staff was great, the rooms were very clean, and I give it no negatives other than the heat problem.
Comment from Hotel Management
Jan 10, 2017 by Kyle AGM, Hotel Management
Thank you for reviewing your recent stay with us. We are very sorry to hear that the original rooms that you were placed in had heating issues. We will make it a priority to get that taken care of so that future guests won't have the same issue. It is great to hear that everything else about your stay went well. We hope you choose to stay with us again next time you visit New Orleans!
Assistant General Manager