Ratings based on 2,650 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Excellent emplacement au coeur du carré français

Posted Aug 26, 2016 on Hotels
Hôtel à l'archtecture typique du quartier, authentique et plein de charme. Préférez une chambre avec petit balcon côté cours, elle est tres agreable avec sa piscine et son jardin tropical, mais surtout c'est beaucoup plus calme de ce côté. Bien que la rue ne soit pas bruyante par elle-même, les chambres côté rue, quoique attirantes pour le charme de ses balcons en fer forgé d'époque, comportent les nuisances sonores venues de la rue Bourbon où règne un vacarme festif toute la nuit.
5 out of 5
by Dennis

Nolan

Posted Aug 26, 2016 on Hotels
Nice and cozy place. Just wished they had mini refrigerator
5 out of 5
by Marinda N from San Antonio

One night, memorable experience

Posted Aug 23, 2016 on Hotels
A hotel in the French Quarter with access to EVERYTHING!! So many different shops, restaurants, bars with so many different options. The front desk staff were friendly and very helpful when it came to parking, food, drinks and any other questions I had. It was only one night and I will absolutely return!
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Hi Marinda, we're happy to hear your short stay was a memorable experience! Thank you for sharing your feedback about our hotel's central French Quarter location and staff service. We appreciate your recommendation and look forward to welcoming you back soon.
3 out of 5
by A verified traveler

St Marie disaster...

Posted Aug 23, 2016 on Hotels
Water leak in area next to bathroom where we were dressing. Check out on inside of door stated check out time at 12:00 p.m. but when we called front desk they claimed it was 11 and that the door sign needed to be replaced... Room smelt moldy
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
We’re sorry for your experience, please know the issues you experienced with your accommodations are being addressed. Our hotel’s listed check out time is 11AM, though we do our best to accommodate 12PM check outs when possible. Thanks for your feedback, we hope you enjoyed your time in New Orleans.
5 out of 5
by A verified traveler

Great location

Posted Aug 22, 2016
Cons: We had a very small balcony overlooking the courtyard and half of it was occupied by a large palm branch.
The staff was amazing, the location was within walking distance to everything we wanted to do. Dining options were great. Would recommend this hotel.
Comment from Hotel Management
Aug 26, 2016 by Elise, Hotel Management
Thank you for sharing your feedback about our amazing staff service and location. We appreciate your recommendation! Please know your comments have been passed on to management.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 21, 2016 on Hotels
3 out of 5
by Karen from California

Half block from Bourbon St.

Posted Aug 21, 2016 on Hotels
If you're looking for a place to stay that is quiet but close to Bourbon Street, location is the best thing about this hotel. It's an old hotel in need of updating with the classic musty smell from the humid weather. Lots of carpet stains in the hallways and a slow elevator. Our room was spacious and after airing out the room it wasn't bad - you get used to that smell that is everywhere! The beds and pillows were comfortable and wifi was adequate. Desk and housekeeping staff were very accommodating. This is our second time staying here and both times we chose it because of the location. For the money we spent that alone made it worth it.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Hi Karen, thank you for your loyal patronage to our hotel. We take pride in our property and are constantly working to update and improve our guest experience, please know your comments have been passed on to management. We appreciate your kind words about our staff service and value – looking forward to welcoming you back soon!
4 out of 5
by Neville

Very nice

Posted Aug 21, 2016 on Hotels
Great hotel, in great location. Parking was way to expensive, and the Wifi didn't work in our room. Room service was pretty good to. Great place to stay if tlsi don't need to park your car .
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Hi Neville, we're happy to hear you had a very nice stay at our hotel. We apologize for the inconvenience you experienced with our WiFi service - please know your comments have been passed on to management. We look forward to welcoming you back for your next visit!
4 out of 5
by Annette

This traveler left a rating score only Posted Aug 20, 2016 on Hotels
4 out of 5
by Jeff

This traveler left a rating score only Posted Aug 19, 2016 on Hotels