Ratings based on 604 Verified Reviews

3.7 out of 5
78% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from nottingham

Posted Jan 15, 2017
Hotel was clean and tidy but the room door wads sticky and you had to pull it
2 out of 5
by A verified traveler

Terrible staff

Posted Jan 9, 2017
Pros: Quaint but extremely small. There were 2 of us in the room and it required planning for us to move about the room at the same time.
Cons: Put a smaller bed in the room. Maybe with a full bed there would be more room.
At the check-in process, the desk clerk seemed completely indifferent to my concerns.In fact at one point he even made a comment about the hotel being full every day of the year, implying that he REALLY didn't care.
Comment from Hotel Management
Jan 12, 2017 by Vickie, Hotel Management
Thank you for your recent review on your stay at our hotel. Please accept our sincere apologies for any inconvenience you experienced while with us.. We hope you will consider giving us another try in the future. Thanks for being our guest, and we hope you have a wonderful day.
2 out of 5
by A verified traveler from Toronto

Worst Room In The Hotel

Posted Jan 5, 2017
Pros: Location, layout of hotel with small pool and courtyard, character of hotel, breakfasts ok,coffee always available, most of staff very friendly
Cons: cleanliness & rooms should be checked for proper function of plumbing and devices before rental
Location: Great location to enjoy French Quarter
Room was too small for 4 people no room for luggage broken TV, no privacy windows are right beside sidewalk and street so cannot open blinds, tub was semi clogged, carpets are very dirty
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

We had a wonderful, romantic time in N.O.L.A.

Posted Jan 3, 2017
Pros: People were friendly and our room was just right!
Cons: Little dated - rugs etc.
Location: It was perfect for our stay - we really enjoyed having walking distance to everything and anything... thanks again!
The staff was friendly and cheerful - the room was great, like our own bungalow... It's not a perfect room, a little dated but for the dollar amount and the ideal area -- and it is really ideal (grocery across street and 24 hour restaurants within blocks)- who is complaining... We focused on all the GOOD things N.O.L.A. and Hotel St. Pierre brought us. Overall Great Buy and Great New Year's Eve - thank you!
Comment from Hotel Management
Jan 14, 2017 by Vickie, Hotel Management
Thank you for such great feedback on your most recent stay with us. It’s great to hear that you were able to experience that 5 star experience at our property. You really appreciate the lovely comments and look forward to welcoming you back again soon. Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Old World Charm

Posted Dec 30, 2016
Amazing boutique hotel with lots of history and charm. Clean, great staff, decent breakfast. Best Value in the quarter. Definitely would go again.
Comment from Hotel Management
Jan 16, 2017 by Vickie, Hotel Management
Thank you for taking time to review my hotel. We appreciate the positive comments and scores. Look forward to having you back with us the next time you visit New Orleans. Thanks again for the feedback.
2 out of 5
by A verified traveler

Central and close

Posted Dec 30, 2016
This hotel was in a good spot, breakfast was simple, nothing exciting. Our shower was awful, majority of the time it was luke warm. We complained to the staff every night, nothing got done. It wasn't until our last night when one of the employees said you had to have the shower knob in a certain position for the hot water to work. We met the manager on our last day before checkout, she said she was going to contact expedia for us to get a refund for one of our nights. It never happened!!
Comment from Hotel Management
Jan 11, 2017 by Vickie, Hotel Management
Thank you for your candid review. We're sorry to hear about the unexpected issues that you experienced while here. Please know that we will look into this right away. I can be reached at 54-524-4401.
5 out of 5
Recommended
for Everyone
by A verified traveler from leeds UK

Good hotel in the French quarter

Posted Dec 27, 2016
This is a great little hotel just on the edge of the French quarter close enough but also far enough away to be a little quieter. Everything is in walking distance. This an old hotel that fits in perfectly with its surroundings with beautiful courtyards. The breakfast is good perfect for a hard days walking around nola, if you time it right in the afternoon you'll get cookies as well. We will definitely stay here again we loved it.
Comment from Hotel Management
Jan 11, 2017 by Vickie, Hotel Management
Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 27, 2016
Pros: nice staff, nice ambiance in the lobby
Cons: need more bathroom supplies; fix the sink
Location: french quarter
It is transformed from some historical buildings so the rooms are small, door handles are low, no central AC/heater, etc. The sink has some leaking problem which made a mess on the counter top whenever we turned on the water. They don't provide more bathroom supplies every day so we were running out of the shampoo the last day. There's a microwave and fridge in the room which is nice. The breakfast is not bad but lacks some variety and fruits. The hot grits are the best. They also have some free cookies and milk in the lobby in the afternoon. It's close to the restaurants in french quarter, but if you want to explore anywhere further this location is not very convenient.
Comment from Hotel Management
Jan 16, 2017 by Vickie, Hotel Management
Thank you for taking the time to provide a review of your recent stay with us. We sincerely apologize for any issues you had with bathroom supplies and maintenance.. We have informed management of your comments so that they can correct these problems moving forward. We hope to see you again soon!
4 out of 5
Recommended
for Couples
by A verified traveler

Quaint Hotel

Posted Dec 27, 2016
Pros: Very quaint and quiet
Cons: Update bathroom fixtures
Location: In a quiet area of the French Quarter and walkable to all activities in the French Quarter and City Center
Very enjoyable stay, beautiful courtyards and friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2016
Beautiful hotel! I love staying New Orleans and always pick historic hotels. This is one of the best.
Comment from Hotel Management
Dec 15, 2016 by Vickie, Hotel Management
Thank you so much for the great review! We look forward to you next visit.