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Overview of Hyatt House New Orleans/Downtown

Photo gallery

Guest reviews

4.6/5 Wonderful
998 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

Popular LocationMercedes-Benz Superdome6 min walk
Popular LocationSmoothie King Center8 min walk
RestaurantDave & Buster's2 min walk
RestaurantSubway3 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Choose dates to view prices

  • One King ADA Suite with shower

    Room amenities

    • 715 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • One Bedroom Suite One King

    Room amenities

    • 715 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • One Bedroom Suite Two Queens

    Room amenities

    • 590 sq ft
    • City view
    • Sleeps 6
    • 2 Queen Beds
    More details
  • ADA Room King with Tub

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • ADA Room Two Queens with Tub

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room One King Bed High Floor

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Two Queens High Floor

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • High Floor Studio King Suite

    Room amenities

    • 480 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room One King Bed

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room Two Queens

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Studio King Suite

    Room amenities

    • 480 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (High Floor)

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, Hyatt House New Orleans/Downtown is in the city center and near a train station. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit Canal Street and Cafe Du Monde. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Mercedes-Benz Superdome - 6 min walk
  • Smoothie King Center - 8 min walk
  • Canal Street - 8 min walk
  • Saenger Theatre - 10 min walk
  • Harrah's New Orleans Casino - 16 min walk

Getting around

  • New Orleans Union Passenger Terminal - 9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • H Bar — 1 min walk
  • Dave & Buster's - 2 min walk
  • Subway - 3 min walk
  • Walk Ons - 3 min walk
  • Smoothie King - 3 min walk
Questions about this property?Find answers

About this property

Hyatt House New Orleans/Downtown

3.5-star New Orleans hotel in Central Business District, walk to Mercedes-Benz Superdome
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 194 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find room service, coffee makers, and down comforters.
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.
This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 42.00 per day

Food and drink

Free self-serve breakfast available daily 7:00 AM–9:00 AM
1 restaurant and 1 coffee shop/café
1 poolside bar and 1 bar
Free reception
Room service available

Things to do

24-hour fitness center
Outdoor pool

Family friendly

Dry cleaning service
Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

24-hour business center
1 meeting room
Computer station
Conference space (686 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Hypo-allergenic bedding
Linens

Bathroom

Designer toiletries
Hair dryer
Shower
Towels

Entertainment

42-inch flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from 23 March 2020 to 30 June 2020 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 42.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector and a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually-wrapped food options are available for breakfast and lunch, and also through room service.
  • The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Hyatt House New Orleans/Downtown and receive a full refund?
Yes, Hyatt House New Orleans/Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt House New Orleans/Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt House New Orleans/Downtown?
As of Jun 3, 2020, prices found for a 1-night stay for 2 adults at Hyatt House New Orleans/Downtown on Jul 3, 2020 start from $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt House New Orleans/Downtown?
Valet parking is available for USD 42.00 per day.
What time is check-in at Hyatt House New Orleans/Downtown?
Check-in is from 3:00 PM–midnight.
What time is check-out at this hotel?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Hyatt House New Orleans/Downtown located?
Located in Central Business District, this hotel is within a 10-minute walk of Mercedes-Benz Superdome, Smoothie King Center, and Canal Street. Bourbon Street and Lafayette Square are also within 15 minutes. New Orleans Union Passenger Terminal is 9 minutes by foot.

Guest reviews

4.6
Wonderful
5 - Excellent
679
4 - Good
250
3 - Okay
48
2 - Mediocre
9
1 - Poor
12
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    PROS: We stayed here for a weekend getaway and to go to the NBA game. The distance to the stadium was great. We were able to walk to the stadium in less than 10 mins. The view from our room was fantastic. The front desk person, Brittany, was excellent. She was very friendly, personable, and handled all of our needs without question. CONS: The housekeeping staff was atrocious. We needed additional towels for 3 people. I called Brittany and they were delivered within 5 mins but they failed to give us face towels which is what we requested. When I realized the oversight I called Brittany again and explained the face towels were missing. After several hours my husband called the front desk and was told housekeeping was closed for the evening but they had some available at the front desk. It's the next day and housekeeping cleaned our room. They still put enough towels for 2 people therefore we had to call again. This time the young lady brings us towels and I say thank you. She rolls her eyes at me and says you're not welcome. The hotel needs to look at the housekeeping staff because they're TERRIBLE.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    The location of the hotel was great for the parade. The hotel was nice along with the staff. The room was spacious and felt like a mini apartment. I will book this hotel again in the future

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Feb 2020