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Iron/ironing board, WiFi, wheelchair access
Iron/ironing board, WiFi, wheelchair access
Iron/ironing board, WiFi, wheelchair access
Iron/ironing board, WiFi, wheelchair access

Guest reviews

998 reviews
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

Parking included
Air Conditioning
Kitchen
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Sheets and towels washed at 140°F

Map

Explore the area

Popular LocationCity Park9 min drive
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)11 min drive
Popular LocationTulane University17 min drive
Popular LocationLoyola University New Orleans17 min drive

Choose dates to view prices

  • Studio, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Non Smoking
  • Studio, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStudio, 2 Double Beds, Non Smoking
  • Studio, 1 King Bed, Accessible

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed, Accessible
  • Studio, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed, Non Smoking
  • Studio, 1 Queen Bed, Accessible

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Accessible
  • Studio, 1 Queen Bed, Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Smoking
  • Studio, 2 Double Beds, Accessible

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStudio, 2 Double Beds, Accessible

About this area

Metairie

Located in Metairie, InTown Suites Metairie is in the business district. Frenchmen Street and Bourbon Street are notable landmarks, and some of the area's popular attractions include Audubon Zoo and Audubon Aquarium of the Americas. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center.

Visit our Metairie travel guide
Map
Popular Location

What's nearby

  • City Park - 9 min drive
  • Audubon Zoo - 17 min drive
  • Tulane University - 17 min drive
  • Audubon Park - 17 min drive
  • Loyola University New Orleans - 17 min drive

Getting around

  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 11 min drive

Restaurants

  • Semolina - 2 min drive
  • Cafe Du Monde - 2 min drive
  • Don's Seafood - 2 min drive
  • Parran's Poboys - 3 min drive
  • Frosty's Cafe - 3 min drive

About this property

InTown Suites Metairie

Hotel in Metairie with free parking
WiFi in public areas, laundry facilities, and express check-out are available at this smoke-free hotel. Self parking is free. All 132 rooms feature kitchens with refrigerators and microwaves, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free long-distance calls, and free local calls. Weekly housekeeping is available.
InTown Suites Metairie offers 132 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1.43 per night)
  • Available in some public areas: WiFi (USD 1.43 per night)

Parking and transportation

  • Free self parking

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Guest services

  • Housekeeping (weekly)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM) and Sunday - Sunday (noon - 6:00 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25 per accomodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1.43 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 1.43 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Guests are provided with hand sanitizer

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sun Suites
InTown Suites Hotel Metairie
Sun Suites Hotel Metairie
Sun Suites Metairie
Sun Hotel Metairie
Sun Suites Metairie/New Orleans West Hotel Metairie
Sun Suites Metairie Hotel
InTown Suites Metairie
Sun Suites Of Metairie
InTown Suites Metairie Hotel
InTown Suites
InTown Suites Metairie Hotel
InTown Suites Metairie Metairie
InTown Suites Metairie Hotel Metairie

Frequently asked questions

Can I cancel my reservation for free at InTown Suites Metairie and receive a full refund?
Yes, InTown Suites Metairie offers free cancellation on select room rates, because flexibility matters! Please refer to InTown Suites Metairie cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at InTown Suites Metairie?
As of Aug 15, 2020, prices found for a 1-night stay for 2 adults at InTown Suites Metairie on Sep 1, 2020 start from $60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM–7:00 PM. Late check-in is available during limited hours.
What time is check-out at InTown Suites Metairie?
Check-out is at noon.
Where is this property located?
Situated in the business district, this hotel is within 1 mi (2 km) of Tulane Lakeside Hospital for Women and Children, Clearview Mall, and Metairie Business District. Lakeside Shopping Center and Lafreniere Park are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for InTown Suites Metairie

2.4
Guest rating
998 reviews
5 - Excellent
87
4 - Good
169
3 - Okay
196
2 - Mediocre
187
1 - Poor
359
2.6
Cleanliness
2.7
Service and Staff
1.6
Amenities
2.4
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were pleasant to friendly. Close to essentials.

Stayed 8 nights in Mar 2020
3.0 out of 5 Okay
  • Disliked: Staff & service

I like that the hotel was clean and quiet. I didn’t like the fact that they don’t furnish you with: clean towels, or extra tissues and they don’t have coffee machine in room. We had to get a broom and sweep our own floor. No hot water in shower. It seems they only clean rooms when you check out.

Stayed 7 nights in Feb 2020
2.0 out of 5 Poor
    Couldn't check in.

    Hotel.com it was an over book. No rooms available. Had a confirmation number.

    Stayed 1 night in Feb 2020
    2.0 out of 5 Poor
    • Liked: Room comfort
    • Disliked: Cleanliness, staff & service, property conditions & facilities
    Dissatisfied

    Room not up to standards kitchen top not working properly electrical plugs not working air vent not working properly kitchen chair had only one and it was broken bathroom sink clogged shower takes forever to get hot

    Stayed 7 nights in Jan 2020
    1.0 out of 5 Terrible
    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Probably one of the worst hotel in America. Room smelled very bad, door lock was never working, no garbage bin delivered despite daily request, noone ever came for cleaning over a week. The good thing is internet works good and the night shift guys are great to help you in with the door.

    Stayed 8 nights in Dec 2019