Get an overview of this hotelHotel in Metairie with free parking

Location

Situated in Metairie, this hotel is within 3 mi (5 km) of East Jefferson General Hospital, Lafreniere Park, and Lakeside Shopping Center. Zephyr Field is 3 mi (4.8 km) away.

Hotel Features

Along with WiFi in public areas, this hotel has laundry facilities and express check-out. Self parking is free.

Room Amenities

All 132 rooms feature kitchens with refrigerators and microwaves, plus WiFi and cable TV. Guests will also find free long-distance calls and free local calls. Weekly housekeeping is available.

Hotel Amenities

Hotel Amenities

InTown Suites features laundry facilities and express check-out. Public areas are equipped with high-speed wireless Internet access (surcharge). Complimentary self parking is available on site.

  • Number of floors - 3 
  • Express check-out 
  • Front desk (limited hours) 
  • WiFi (surcharge) 
  • Laundry facilities 
  • Total number of rooms - 132 
  • Free self parking 

Family Friendly Amenities

  • Family Hotel  
  • Kitchen  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  

Internet

Available in all rooms: Wireless internet access ( USD .99 per night )

Available in some public areas: Wireless internet access ( USD .99 per night )

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Free long-distance calls 
  • Kitchen 
  • Shower/tub combination 
  • Cable TV service 
  • WiFi (surcharge) 
  • Microwave 
  • Premium TV channels 
  • Weekly housekeeping provided 
  • Refrigerator 
  • Private bathroom 
  • Connecting/adjoining rooms available 
  • In-room climate control (heating) 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 10 PM

Minimum check-in age is 21

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets allowed for an extra charge

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD .99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD .99 per night (rates may vary)
  • A pet fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sun Suites
  • InTown Suites Hotel Metairie
  • Sun Suites Hotel Metairie
  • Sun Suites Metairie
  • Sun Hotel Metairie
  • Sun Suites Metairie/New Orleans West Hotel Metairie
  • Sun Suites Metairie Hotel
  • InTown Suites Metairie
  • Sun Suites Of Metairie

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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Learn more.
2.7 out of 5
50% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
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Smelled like weed

1 out of 5
by
Posted Dec 7, 2016
Non smoking room Smelled like weed and smoke and sheets were a little nasty .
Comment from Hotel Management
Jan 16, 2017 by Nancy Dougherty General Manager
Please let us know right away if things aren't to your liking. It is very important to us that you are as comfortable as possible.
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Service is nonexistent

2 out of 5
by
Posted Nov 1, 2016
Got back to the room after Voodoo Fest. Key card wouldn't open the door. I called the number for after hours service and got no answer. After that I called another 24 times and got no answer. We were lucky that the people in the next room over offered to let us sleep in their room. I couldn't get into our room until an hour before checkout.
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Spend the extra $20 to stay soemwhere else.

3 out of 5
by from US
Posted Oct 31, 2016
Location: Its next to some shady bars back in a little hole that you can barely see from the highway.
We checked in late, which they did great accomodating. The kitchenette with its fridge is nice to have. However, i wouldn't stay here if youre going to be in your room alot. The beds are ridiculously uncomfortable. Housekeeping never came. I had four people in a room and was only given two towels, when i asked for two more and let them know i had 4 people it seemed like I was being an inconvenience and the response was "we start people out with 2" and then was given two Hand towels. The toilet ran constantly. All of us tripped on the stairs which are falling apart atleast once.
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5 out of 5
by from Crystal Springs, MS
Posted Mar 2, 2016
My daughter was having Lasik surgery nearby and we had to stay overnight so she could be back for her follow-up appointment the next morning. This was a very comfortable and convenient place for us to stay. I have never been a "five star" hotel guest anywhere. An affordable price for a clean room has always been more important to me. Sun Suites more than met that requirement for us this trip and the hotel staff was very nice.
Comment from Hotel Management
Jun 7, 2016 by Nancy General Manager
Thank you for your kind review! We hope you will stay with us again!
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Not worth the price

2 out of 5
by
Posted Feb 16, 2016
The kitchenettes do not even come with dishes or anything to cook with. They do not restock towels or have maid cleaning. They don't restock toilet paper! It smelt like weed the whole stay and for two days it was 132 bucks. Not worth that price at all
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3 out of 5
by
Posted Feb 15, 2016
The room is a minimal small sweet. The rooms all need tedone, at least mine did. The are definitely showing age. Work for what I wantedvthough, and I slept well.
Comment from Hotel Management
Jun 10, 2016 by Nancy General Manager
Thank you for your review. We are updating rooms, and hope you will stay with us again!
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This is Not A Hotel or Motel

1 out of 5
by from Atlanta Georgia
Posted Feb 12, 2016
Pros: The people that cleaned the rooms were very nice.
Cons: Everything
Location: Great Hotels, Restaurants, Shopping and nearby the Hotel that I normally stay at had been booked out.
I was too disappointed, there was no coffee pot, no iron and ironing board, no hangers in the room. The Hot water was Cold Saturday night and Sunday morning. There is not 24 hour staff an the office close early and does not open until noon on Sunday. I went back by the place to tell them about not having Hot water and it was just brushed off and I was told that they had a problem with their water on Saturday. No discount was offered, no real apology, it was as if this was business as usual. This is a place to stay if you have no apartment or will be there working for a lengthy amount of time, this is not a place to stay over the week-end if you are use to having great service 24 hours. For the price on a week-end there is an event in the city, it was a great price but to have great service I will pay for it the next time. This was my first time and my last time staying at this place.
Comment from Hotel Management
Jun 10, 2016 by Nancy General Manager
Thank you for your review. I do apologize for the lack of hot water, and the issue has been fixed. We would be happy to exchange your towels for you if you are a weekend guest. As an extended stay hotel, we do weekly housekeeping, but do a refresh for nightly guests. I hope you will give us another chance when you visit NOLA again.
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3 out of 5
by
Posted Jan 29, 2016
The staff was very nice. But had issue the first two days no hot water. Other then that had a good experiance. Room was okay.
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Worst place I ever stayed at!

1 out of 5
by from Massachusetts
Posted Oct 18, 2015
Pros: Location
Cons: Everything!
Location: In short driving distance of restaurants, bars, and the airport
For starters the toilet didn't work right. No hot water in shower, instead was ice cold. The non-smoking room smelled like cigarettes really bad. Had to purchase room spray. I would never stay there again, would sleep in my car before I'd stay there again.
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Not very satisfied

1 out of 5
by
Posted Jun 30, 2015
My flight didn't get in til after 1am. I realized later that this hotel closes after 11pm. I called the hotel & the lady that answered said even though they were closed they would still take me in since I had a reservation for a week. When I got there the lady behind the counter said my card had been denied & she couldn't run the register so I couldn't pay with another card or even cash. I now realize that Expedia paid for the hotel on their credit card so I should not have been denied. Once I got into the room the carpet was wet by the door cause the A/C was leaking. Mold was on the furniture that had been sitting on the wet carpet for who knows how long. Nasty Experience
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