Nice hotel, comfortable, loud at night.
Posted Sep 10, 2016
It was a beautiful lobby and hotel. The room was very comfortable and clean during out stay. I would stay here again although it is unlikely i will go back to New Orleans. Hotel staff was super helpful and friendly. The orange water in the lobby was DH favorite little touch. The pool was probably the biggest let down. The pictures make it look beautiful and luxurious, however it was small, the water felt like a bath tub, and there was a very limited amount of deck chairs all being hogged by one family.
The room during the day was very quiet but we were awoken around 2am every night by guests coming back from their adventures. The hallways echoed into our room so we heard everyone in the hallway. Like many others have pointed out, you could also hear the street cars from our room, but i actually liked the sound. We live by an airport so it was soothing and reminded me of home.
The second day, the cleaning crew was apparently out of towels and i didn't realize they took our dirty ones until i had just taken a shower and needed one only to realize we didn't have any..
Also, after we left, we were charged from the mini bar even though we never took anything from it.
Comment from Hotel Management
Sep 15, 2016 by Joseph Q., Hotel Management
Hello nyltiak. Thank you for reaching out to us. I apologize that the pool was not what you thought and our housekeeping team didn't deliver as many towels as requested. Hopefully we were able to resolve your request quickly. Safe travels.