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Frequently asked questions

Is Kimpton Hotel Fontenot, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Kimpton Hotel Fontenot, an IHG Hotel?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Kimpton Hotel Fontenot, an IHG Hotel on Jan 2, 2023 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kimpton Hotel Fontenot, an IHG Hotel?

Valet parking is available for USD 48 per day.

What time is check-in at Kimpton Hotel Fontenot, an IHG Hotel?

Check-in is from 4:00 PM - anytime.

What time is check-out at Kimpton Hotel Fontenot, an IHG Hotel?

Check-out is at 11 AM.

Where is Kimpton Hotel Fontenot, an IHG Hotel located?

Located in New Orleans Central Business District, this hotel is within a 5-minute walk of Canal Street and Harrah's New Orleans Casino. Bourbon Street and Jackson Square are also within 15 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot.

Can I cancel my reservation for free at Kimpton Hotel Fontenot, an IHG Hotel and receive a full refund?

Yes, Kimpton Hotel Fontenot, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Kimpton Hotel Fontenot, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 216 out of 293 reviews" "
" "5 - Excellent 74%
Rating 4 - Good. 47 out of 293 reviews" "
" "4 - Good 16%
Rating 3 - Okay. 13 out of 293 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 11 out of 293 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 6 out of 293 reviews" "
" "1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

jimmy
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nive staff. convenient to everything
Stayed 2 nights in Nov 2022

1/5 Terrible

Patty
Traveled with family
Disliked: Staff & service
I was over charged by this Hotel for a partial stayed and they charged me for a full booking stay! When I shorten the Hotel stay that I had to paid 1 night penalty! My booking was 5 nights , but I only stayed 2 nights plus 1 night penalty! I booked two rooms and they only provided me with one room receipt! The agent told me will email me for the other room! They charged the full 5 days stay a week later and with no receipt send to me email address? I have to learn from my bank statement! we checked in on 11/10 and checked out on 11/12 totally of 2 nights, plus 1 night penalty charge! totally of 3 nights! They placed the charge on 11/17/2022 to my bankcard directly! The property was nothing like the picture and the review! We had to find our own parking and the place we found was $45.00 per day for parking! We are senior citizen and have never been to New Orleans! The price of the Hotel was not cheap, over $300 per night! The Hotel was small and old with some newly renovated rooms! The staff was not very friendly! It was located on a busy Street for a 74 years old lady it was very hard for me to get some sleep at night! The day I checked out I only received receipt for one room#1009 and the other room on the 7th floor, I was told will email me the receipt and never received til this day! I got charged for full 5 days! This is not right! You charged on 11/17 and we left on 11/12! without my permission! I need my refund back! I only agreed to pay 2 nights plus 1 night penalty!
Stayed 5 nights in Nov 2022

4/5 Good

Scott
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and well situated. Couldn’t ask for more.
Stayed 1 night in Nov 2022

3/5 Okay

hugo
Traveled with partner
Liked: Cleanliness, staff & service
Rooms are really simple and not up to standards of a kimpton hotel. There was no room service and also one of the days my room was not cleaned.
Stayed 4 nights in Nov 2022

5/5 Excellent

JACQUE
Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We want to thank Kimpton staff, especially Marvin and our wonderful housekeeper. The food was amazing every morning. The evening receptive was delightful. Marvin was very helpful and began making our stay pleasurable prior to our arrival. We plan to continue to come and tell others about Marvin and his professionalism. He should certainly be in management due to his problem solving skills and professionalism. Follow me for more reviews on Instagram or TikTok: JSKennedywrites
Stayed 2 nights in Nov 2022

5/5 Excellent

Katheryn
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from checkin to checkout! Loved the peacock room for drinks! Complimentary coffee in the mornings was also delicious! Would love to stay here again!

2/5 Poor

Stephen
Business traveler
Disliked: Cleanliness, amenities
On the second day, I found a large piece of glass on my floor. This was after the first day of service so there was no vacuuming before my arrival or on the first day. After I told the front desk staff, I late found and stepped on my piece of glass. Really disappointed. Staff was nice but that’s about it.
Stayed 3 nights in Oct 2022

5/5 Excellent

Laura
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely in a wonderful location with attentive staff and a chic dining area. The room was very nice with a comfortable bed.
Stayed 3 nights in Oct 2022

5/5 Excellent

Aaron
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, amazing coffee place in lobby, location
Stayed 3 nights in Oct 2022

4/5 Good

Linda
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the two bottles of water which was to be provide each day never happened
Stayed 3 nights in Oct 2022