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Reviews of La Quinta Inn by Wyndham New Orleans Veterans / Metairie

2.5 out of 5
La Quinta Inn by Wyndham New Orleans Veterans / Metairie
5900 Veterans Memorial Blvd, Metairie, LA

Reviews

6.4
Rating 10 - Excellent. 219 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 203 out of 1000 reviews" "
Rating 4 - Poor. 152 out of 1000 reviews" "
Rating 2 - Terrible. 199 out of 1000 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience
Stayed 1 night in Mar 2024

2/10 Terrible

ashtian

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dead bugs and cigarette butts in the room, horrible smell… like a disgusting stinch. there is also rust in the bathtub. that is a hazard i could slip fall, cut myself and get tetanus.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

4/10 Poor

tina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

4/10 Poor

Freida

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Smelled moldy and dirty!
Stayed 1 night in Mar 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 1 night in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Really quiet and convenient to dinning
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I very pleased. Would book again
Stayed 1 night in Mar 2024

8/10 Good

Nahid, Paterson N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. Melissa and co. in the staff were very nice. Only thing the hot water wasn’t always working.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ciara

Traveled with partner
This place is actually disgusting don’t stay here. The biggest regret next to choosing this place was not taking pictures of the disgusting bath tub covered in rust stains. Not to mention the rooms smell like smoke and pee. We couldn’t even sleep there, we had to go buy a new hotel. SAVE YOUR TIME AND MONEY! Look elsewhere.
Stayed 2 nights in Feb 2024

2/10 Terrible

Cynthia

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel not only was not in terrible condition but everything was dirty. Towels were dirty and used when we got to our room. The sink was clogged and there was no hot water. The door also did not close all the way. I was travelling with a service dog and was told “well how do I know it’s really a service dog” when checking in. Overall it was a terrible experience.

6/10 Okay

Mike

Stayed 1 night in Feb 2024

4/10 Poor

Demitrius

Traveled with partner
Outlets didn’t work microwave, or refrigerator didn’t work Very dirty and Nasty outside of the rooms..
Stayed 2 nights in Feb 2024

6/10 Okay

Cassidi

Decent
Stayed 3 nights in Feb 2024

2/10 Terrible

Vibing With

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I absolutely hated the room.I didn’t want to take a shower or brush my teeth due to how dirty it looks. I did not enjoy my stay and I deserve a refund. The room it self was dirty, had roaches and the bathroom flooded
Stayed 3 nights in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 16, 2024
Thank you for staying with us. I will address your concerns with the staff for corrections.

6/10 Okay

Jphn

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Ms Ro is great woman her staff great people too but my room didn’t get cleaned till up on Wednesday day before check out on Thursday but GOD made away HalleluYah and I had to get a key made every day up to Wednesday just so happen a maintenance guy happened to be there n fixed the problem
Stayed 4 nights in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 13, 2024
Thank you for staying with us Mr. Hoye please come back again and well make sure everything is working properly.

8/10 Good

clete

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Property needs updating desperately.
Stayed 1 night in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 13, 2024
Thank you for staying with us. We have some upgrades to the property coming soon.

4/10 Poor

Karen

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property was very run down. The rooms had rug that had not been cleaned.
Stayed 1 night in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 13, 2024
Thank you for staying with us.

10/10 Excellent

Julie

Liked: Staff & service
Disliked: Property conditions & facilities
It was what I expected for what I paid.
Stayed 1 night in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 8, 2024
Thank you, Julie, for staying with us.

4/10 Poor

Schuyler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive about this place was the front desk girl. The bed and linens had stains, the smoke detector make noise all night, tried to shower and bugs ran out of the drain, half the bathroom door was missing from water damage.
Stayed 1 night in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 7, 2024
I'm saddened to that your stay was unpleasant, please be assured that your concerns will be addressed with staff.

4/10 Poor

WINNIE, SILVER SPRING

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator isn’t working, room smells upon entering the room, some lamps doesn’t work, barely had outlets.
Stayed 1 night in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 7, 2024
I'm saddened to hear that your stay was unpleasant please be assured that your concerns will be addressed with the staff.

10/10 Excellent

James, Langley

Traveled with partner
Liked: Staff & service
2 to 2 and a half star. Adequate. Some highway noise in the area. Rooms need a luggage rack. Bed is good as is the TV. Fridge and microwave in room is nice. Older property. For us it is not a long term stay property but for 1 or 2 nights it will do . Gas station is 2 minute walk away and Denny’s is right next door. McDonald’s is 6 minute walk away along with some assorted bars and nightclubs. Only 6 hangers in the closet. There is an ironing board and iron. There are 4 big drawers to put away your clothes if need be below the TV. Shower is finicky as you have to adjust the hot and cold water with separate faucets. Pool is good but subject to highway noise. Breakfast was decent but get there early. Breakfast hours are from 6-9 am.
Stayed 1 night in Feb 2024
Response from LaQuinta Inn Metairie.LA on Feb 5, 2024
Thank you for staying with us. All your concerns will be addressed with the staff. Please come again soon.

2/10 Terrible

Natalie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in, went to our room where the lock on the door did not work & the door jam was loose. 15 minutes into being in the room, cockroaches ran across our nightstand, multiple. We left. We weren’t going to chance them crawling across our faces in the middle of the night or moving to another room. Disgusting.
Stayed 1 night in Jan 2024
Response from LaQuinta Inn Metairie.LA on Feb 2, 2024
I'm sorry that your stay was unpleasant, your concerns will be addressed with staff.

6/10 Okay

Hosam

Stayed 3 nights in Jan 2024

2/10 Terrible

Jan

Stayed 5 nights in Dec 2023
Response from LaQuinta Inn Metairie.LA on Jan 11, 2024
Thank you for staying with us , I'm saddened to hear that your stay was unpleasant. I will share with the staff.

10/10 Excellent

Allene

Stayed 1 night in Jan 2024
Response from LaQuinta Inn Metairie.LA on Feb 2, 2024
Thank you for staying with us, please come again soon.

2/10 Terrible

Nazeem

Disliked: Cleanliness, staff & service, property conditions & facilities
Even after booking suite, room was not clean and smelling terrible. Not recommended.
Stayed 2 nights in Jan 2024
Response from LaQuinta Inn Metairie.LA on Jan 8, 2024
I'm saddened to hear that your stay was unpleasant. I will share your concerns with staff.

6/10 Okay

Erica

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from LaQuinta Inn Metairie.LA on Jan 7, 2024
Thank you for staying with us please come again soon.

2/10 Terrible

Nithin

Stayed 1 night in Dec 2023
Response from LaQuinta Inn Metairie.LA on Feb 2, 2024
I'm sorry to hear that your stay was unpleasant., your concerns will be addressed with the staff.

2/10 Terrible

Stephanie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty have fleas and dead spider on the floor the floor was dirty with dogs food; the smell in the room Was terrible but couldn’t get a refund for that night, terrible experience
Stayed 1 night in Dec 2023
Response from LaQuinta Inn Metairie.LA on Feb 2, 2024
I'm sorry that your stay was unpleasant, your concerns will be addressed with staff.

6/10 Okay

Mario, Bryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Information regarding EV charger is not accurate
Stayed 1 night in Dec 2023
Response from LaQuinta Inn Metairie.LA on Jan 7, 2024
I'm sorry for the wrong information on the website, we have taken steps to correct the mistake.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LaQuinta Inn Metairie.LA on Dec 26, 2023
Thank you for staying with us. Please come again soon.

10/10 Excellent

Sultan, Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the money this is a great place. Clean and comfortable. The room and fixtures are somewhat dated, but functional. Very easy parking, right next to the room. Coffee and simple breakfast items in the morning. The surrounding area is full of dining and shopping places. Easy 15 mins drive to New Orleans downtown.
Stayed 2 nights in Dec 2023
Response from LaQuinta Inn Metairie.LA on Dec 19, 2023
Thank you for staying with us, Please come again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We some how when I wrote in my special request the mgr a miss understandings came out I recommended a king on the first floor close to the office and some how she said I booked something else not a king did I not book a king but she went on and put me in a king
Response from LaQuinta Inn Metairie.LA on Dec 19, 2023
Thank You for staying with us I'm saddened to hear of the mix up with your reservation request. I'm glad we were to accommodate you.

6/10 Okay

Giselle

Response from LaQuinta Inn Metairie.LA on Feb 7, 2024
I'm saddened to hear that your stay was unpleasant please be assured that your concerns will be addressed with the staff.

10/10 Excellent

MARILYN

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from LaQuinta Inn Metairie.LA on Dec 13, 2023
Thank you for staying with us please come again soon.

8/10 Good

Hykeem

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from LaQuinta Inn Metairie.LA on Dec 13, 2023
Thank you for staying with us please come again soon.

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights , remote, elevator ,phone would not work Hair in food at breakfast rude service
Stayed 2 nights in Dec 2023
Response from LaQuinta Inn Metairie.LA on Dec 10, 2023
Thank you for staying with us, I will share your feedback with the staff. Please consider us again.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laquinta is a great example of what a lot of other motels could be to show the other how to Beas good Ms Roe and her people make you feel like home and that is what makes you feel good about being there and the prices are terriblely expensive
Response from LaQuinta Inn Metairie.LA on Dec 13, 2023
Thank you for staying with us please come again soon.

10/10 Excellent

Leo

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from LaQuinta Inn Metairie.LA on Dec 10, 2023
Thank you for staying with us, please come again soon.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice but I’m not complaining just may need a little touching up but it’s nice n Kelly clean
Response from LaQuinta Inn Metairie.LA on Dec 10, 2023
Thank you for staying with us I will share your feedback with the staff.

4/10 Poor

Vicente

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from LaQuinta Inn Metairie.LA on Dec 10, 2023
Thank you for staying with us. I will share your feedback with the tab.

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from LaQuinta Inn Metairie.LA on Dec 3, 2023
Thank you for staying please come again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and a great price
Stayed 6 nights in Nov 2023
Response from LaQuinta Inn Metairie.LA on Nov 29, 2023
Thank you so much for staying with us please come again soon.

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches were all in my room with the lights on and with the lights off is another story 😬😩🙄
Stayed 1 night in Nov 2023
Response from LaQuinta Inn Metairie.LA on Nov 17, 2023
Thank you for staying with us, please be assured that we have taken the necessary steps to correct the problem with your room.

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whoa!
Not good at all. First sign was checking in watching front desk argue with another guest already staying there. Poor fellas door wasn’t working all his stuff inside and she could absolutely care less. Can’t do attitude. Vagrants all over. Unsafe area. We had been on the road 13 hours and we’re traveling with a dog we didn’t have a choice about staying. The suite we booked for 140, almost 160 after taxes, for one night was located behind the office. You were led to it be the most filthiest carpet I have ever seen in an establishment. They have never cleaned it. Ever. The stench of cigarette smoke permeated the entire floor, but it seemed like some had smoked a carton in our suite. No way to get that out. The covers were filthy we removed them and slept on top of the sheets which I believe were clean. The suite layout was spacious is about the best thing I can say about this stay. We were up and out by daylight. My husband attempted to get cereal from the breakfast, but found the milk to be chunky with ice. I went to checkout and was told to leave my key in the box sitting in front of the desk clerk she couldn’t be bothered. Definitely no ask about how the stay was. Close it down it’s old and tired and not a soul there cares about the property or the guests. Shame on you.
Stayed 1 night in Nov 2023
Response from LaQuinta Inn Metairie.LA on Nov 17, 2023
Thank you for staying with us. I'm sorry that you had this experience with us. Please be assured that we have addressed your concerns with management.

6/10 Okay

Andre

Traveled with family
Stayed 3 nights in Nov 2023
Response from GM on Nov 8, 2023
Thanks for responding.

4/10 Poor

Rodneisha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Nov 7, 2023
Thanks for responding, we appreciate the feedback. And we will review your stay information.

10/10 Excellent

Axel

Stayed 4 nights in Oct 2023
Response from LaQuinta Inn Metairie.LA on Nov 29, 2023
Thank you for staying with us please come again soon.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
This hotel is a disgrace. Most of the staff was unfriendly, the bathrooms were moldy and the outside was strewn with debris.
Stayed 3 nights in Oct 2023
Response from LaQuinta Veterans, Metairie La on Oct 26, 2023
Thank you for staying with us. Please be assured that your concerns are being addressed.