Ratings based on 1,153 Verified Reviews

3.3 out of 5
63% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Apr 19, 2017
Elevator was filthy and room very bad smell. It sounds like people are up all night long too noisy.
Comment from Hotel Management
Apr 22, 2017 by LQ Customer Care, Hotel Management
We would like to offer our sincerest apologies for the noise, odor and cleanliness issues you encountered during your stay. Your feedback is extremely valuable to us and will be shared with our management team, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. Respectfully, LQ Customer Care
2 out of 5
by A verified traveler from Alabama

Good breakfast......But...

Posted Apr 1, 2017
First few days was good but the room had a smell even after being cleaned. Then at night the out side lights weren't working so my husband had feel carrying two bags with food for me and our three kids. We were told that they would call us about this issue but we were ignored and lied to! Not cool!!! Still waiting on the call. Breakfast was the best part of this hotel.
Comment from Hotel Management
Apr 4, 2017 by GM, Hotel Management
Thank you for responding! I apologize for the lights going out, an electrician was able to find the issue and rectify the problem. I left you a message, if you would still like to discuss, please give me a call. Again, I'm sorry for any inconvenience. Thanks Mike R
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2017
Had a good clean g room and the staff was really good and pleasant. WAs well rested and ready for th eday when I got up, being next to a Denny's was also good for breakfast
Comment from Hotel Management
Mar 31, 2017 by GM, Hotel Management
Thank you for responding. We are delighted to see that you were well rested and ready for a new day. We appreciate the feedback and we look forward to seeing you the next time you're in the area. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler

was visiting first time to city !!!

Posted Mar 18, 2017
I have stayed at high to low end hotel and this one was what you paid for ...clean bed huge restroom & room smelled great !!! This best part was close to downtown ... keep up the good work !!
Comment from Hotel Management
Mar 19, 2017 by GM, Hotel Management
Thank you for responding! We appreciate your kind words and look forward to seeing you again the next time you're in the area.
1 out of 5
by A verified traveler from Dallas, TX

Gross

Posted Mar 17, 2017
The picture on Expedia does not depict the true motel this is. Our sheets, blankets, carpet and towels all had stains on them.
Comment from Hotel Management
Mar 20, 2017 by GM, Hotel Management
Thanks for responding. Although this not the typical response we receive, I apologize for any inconvenience and will review your comments with the housekeeper. Thanks for letting us know. Again, thank you for responding. Mike R
2 out of 5
by A verified traveler

Great if you don't mind sleeping on the highway

Posted Mar 11, 2017
My room was about 100 yards from hwy 10. Noisy cars and trucks all night. Thank goodness the air conditioner made a loud buzzing noise to drowned out the highway. Find someplace else further from the highway. The price was good but there are better locations for this price
Comment from Hotel Management
Mar 15, 2017 by LQ Customer Care, Hotel Management
We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. Respectfully, LQ Customer Care
3 out of 5
by A verified traveler from Atlanta

The room is very small

Posted Mar 6, 2017
Room very small and ugly and un cleaned.. I went with my family and I feel uncomfortable.. I think they need to renovated all the room.
Comment from Hotel Management
Mar 19, 2017 by GM, Hotel Management
Thanks for responding. Although this is not the typical response, I apologize for any inconvenience. Renovations are on the horizon and we look forward to showing you we are working hard to improve. Thanks again for taking time to comment.
1 out of 5
by A verified traveler

Not so nice

Posted Mar 5, 2017
Room was outdated with an awful mildew smell. Water did not get hot and toilet did not work everytime
Comment from Hotel Management
Mar 19, 2017 by GM, Hotel Management
Thank you for responding. Your comments have been acted upon and the issues have been resolved. Thanks for letting us know.
3 out of 5
by A verified traveler from Ellenwood, GA

Unacceptable

Posted Mar 1, 2017
Housekeeping never cleaned our room our entire stay. When I called the desk i was told need are not made & rooms not cleaned unless we ask.
Comment from Hotel Management
Mar 3, 2017 by GM, Hotel Management
Thank you for responding. Our policy is to clean all rooms everyday unless you have a Do not Disturb sign. I apologize if that did not happen and I will look into the situation. Thanks for letting us know. Mike R General Manager
3 out of 5
by A verified traveler from new orleans

It is a motel

Posted Mar 1, 2017
Although the staff was great, I was afraid at night because random people would knock on my door. Doors are toward the parking lot and not inside so people could really watch you and see if you were alone.
Comment from Hotel Management
Mar 3, 2017 by GM, Hotel Management
Thanks for responding! I apologize for any inconvenience you may have experienced during your stay. We do have security at night 7 days a week for all guests safety. I apologize if their presence was not noticed, however they were on duty and constantly walking the property. I'll let the staff know of your kind comments. We appreciate all feedback and thank you for taking the time to respond. Mike R General Manager