Posted Dec 6, 2016
The Le Pavillon was selected for its convenient location to the New Orleans business district and the cruise ship terminal. The hotel looks reasonably nice from the outside and strives to cultivate the nostalgic and genteel atmosphere of an earlier period on the inside. While the lobby, lounge, and dining room were acceptable, they were "tired" in appearance and in need of refurbishment. The restaurant is not open every night, but dining is available in the small bar/lounge area. The food was actually quite good. Guests are referred to a nearby eatery on the nights the restaurant is closed. The room, however, was quite disappointing and was in need of significant repair, particularly the bathroom. However, there was plenty of hot water. It would be unfair to say the room was unclean, but the overall condition of things tended to create that impression. The air conditioning was less than stellar. The room was quite cold upon arrival, and the controls for the air/heating system did not function well. The room never did achieve a truly comfortable temperature. On the other hand, the staff was very friendly and helpful, and it was justifiable to compensate them accordingly.
Comment from Hotel Management
Dec 7, 2016 by FrancisC, Hotel Management
Thank you for your honest feedback and comments about your recent stay. I really appreciate your notes about our staff. We are refreshing our property and addressing all areas - I hope you will be able to stop by the next time you are in town to see our changes.