Posted Oct 11, 2016
What a wonderful group of people! Everyone was so friendly and helpful! The room was spacious and clean. The location of this hotel is fantastic! Just on the border of the French Quarter, it's only about a 10 minute walk to all the happenings there, and yet still very quiet at night unlike the French Quarter itself. We had 3 rooms and we were all very pleased. The only complaint we had, one that every other guest we spoke to had as well, was that the A/C was set at what felt like 55/60! We were freezing in the Lobby, the Adelaide cafe/bar and restaurant. Cold. I asked the concierge why, and he said it hadn't been adjusted since the day before when it was warmer out - I pointed out that no matter how hot it maybe outside, inside temperature is certainly not comfortable at 55! I also mentioned that when it's 55 outside, we turn the heat on! Bring layers!
Comment from Hotel Management
Oct 21, 2016 by Steve, Hotel Management
Thank you for choosing Loews New Orleans Hotel. We so appreciate the wonderful review and are pleased to know you had such a lovely overall stay at our property. We are sorry to hear that you suffered issues with our A/C system! We appreciate you bringing this to our attention and assure you it is being taken care of.
We hope you'll be back to visit us again soon.
All the Best,
Director of Engineering