was hoping for something better!!
Posted Nov 20, 2016
we had to change rooms the following the day of arrival due to a leaking air con system, a dodgy fridge, and lights not working,you had to ask for clean towels and we had problems with keys and a dodgy door handle.,and the breakfast was poor to say the least and the breakfast area was stale smelling.unluckily there was a crowd of football supporters who liked to partry under our bedroom window til midnight the 3 days they stayed.so i slept with earplugs for that period.The reception staff were excellent however and i managed to get my phone back after leaving it next to the PC,it did cost me $40 though ,well worth it thanks to the taxi driver for retrieving it for me,
Comment from Hotel Management
Nov 22, 2016 by Hotel Management, Hotel Management
Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us about your stay including the incredible staff that you encountered. We are upgrading the property including our breakfast area and look forward to serving you again soon.
Laissez les bon temps rouler!