Ratings based on 606 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

The best for the Convention Center NOLA

Posted Mar 16, 2017
Pros: Excellent for the Convention Center
Location: Convention Center...and everything you want to see at NOLA
Excellent and friendly staff...offered complimentary breakfast in view were unable to get my king bed...everything clean and quiet...no complains...across the street of the Convention Center and close to museums...just a 20 minutes walk to French Quarters.
Comment from Hotel Management
Mar 17, 2017 by Trista C, Hotel Management
Dear Noel, Thank you for sharing your feedback with us, we are pleased to hear that you enjoyed your stay and beautiful view! We hope to see you again when you return to New Orleans. Warm Regards, Trista Chauvin Senior Rooms Operations Manage
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Very nice stay. I really enjoyed my 5 days in this hotel.
Comment from Hotel Management
Mar 2, 2017 by Trista C, Hotel Management
Dear Anonymous, Thank you for choosing to stay with us, and we hope to see you again the next time you are in New Orleans! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff

Posted Jan 16, 2017
The staff is what really makes this hotel.. from the valet, check in, checkout the staff was great... I would like to give a special shout out to the crew in the concierge lounge they were amazing .they kept everything going full and clean and we're nice and helpful to the guests..I would definitely recommend this hotel and I will be back!!
Comment from Hotel Management
Mar 2, 2017 by Trista C, Hotel Management
Dear Anonymous, Thank you for your wonderful feedback about our staff, they were so delighted to hear your comments! We hope to see you again when your travels bring you back to New Orleans! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great Accomodations

Posted Jan 10, 2017
Pros: Friendly staff and great food.
Location: Marriot is right by the convention center and it's within walking distance of the French Quarters and other great tourist sites.
Great food, best grits in town. Friendly, fast service. Went beyond what was needed to accomodate us. Very quiet rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from MS

Clean room prompt service

Posted Jan 8, 2017
I stayed for a night, I was able to check in early check out early and they allowed me to keep my car parked for a little over time because of obligations while I was there.
5 out of 5
by A verified traveler

Love staying here

Posted Dec 20, 2016 on Hotels
Every time I am in the area. I stay here. I can't walk anywhere I need to go. Such a great location. The staff is always friendly. The rooms are always great.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to share your feedback with regards to your recent stay! Our staff was ecstatic to hear your great comments and look forward to seeing you upon your return! Warm Regards, Trista Chauvin Senior Rooms Operations Manager
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Great hotel and very friendly staff. Very Clean and convenient to explore New Orleans
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and close to the French Quarters

Posted Dec 17, 2016
The hotel was very nice and in a great location for walking to all areas in the French Quarters. The Staff members were outstanding, they went out of there way to make sure you were comfortable during your stay. For most hotels we have stayed at lately, the bath rooms are not at top standards. The shower and sink drains would not drain properly, and they weren't modern like the rest of the hotel. Also the bed are not comfortable, seems like old mattresses....Otherwise great restaurant/bar area and very warming lobby. I would still definitely recommend this hotel.
Comment from Hotel Management
Dec 31, 2016 by Trista Chauvin, Hotel Management
Dear Anonymous, We are delighted to hear that you enjoyed your stay, and look forward to your return! I will share your comments about the drains and mattresses with our Engineering team to ensure everything is working properly in our guestrooms. Thank you again for your wonderful comments! Sincerely, Trista Chauvin Senior Rooms Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Very nice downtown hotel, great valets roomservice

Posted Dec 15, 2016
Excellent parking and valet. Roomserice and relaxation. Good location if in New Orleans.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location was great, walking distance to the quater

Posted Dec 10, 2016 on CheapTickets
Great time, hotel and staff was great. Airline was OK they changed or flight without notifying us. We were not happy about that. It was American.