Ratings based on 599 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Very nice stay. I really enjoyed my 5 days in this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff

Posted Jan 16, 2017
The staff is what really makes this hotel.. from the valet, check in, checkout the staff was great... I would like to give a special shout out to the crew in the concierge lounge they were amazing .they kept everything going full and clean and we're nice and helpful to the guests..I would definitely recommend this hotel and I will be back!!
Comment from Hotel Management
Jan 22, 2017 by Trista C, Hotel Management
Dear Anonymous, Thank you for your wonderful feedback about our staff, they were so delighted to hear your comments! We hope to see you again when your travels bring you back to New Orleans! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great Accomodations

Posted Jan 10, 2017
Pros: Friendly staff and great food.
Location: Marriot is right by the convention center and it's within walking distance of the French Quarters and other great tourist sites.
Great food, best grits in town. Friendly, fast service. Went beyond what was needed to accomodate us. Very quiet rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from MS

Clean room prompt service

Posted Jan 8, 2017
I stayed for a night, I was able to check in early check out early and they allowed me to keep my car parked for a little over time because of obligations while I was there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and close to the French Quarters

Posted Dec 17, 2016
The hotel was very nice and in a great location for walking to all areas in the French Quarters. The Staff members were outstanding, they went out of there way to make sure you were comfortable during your stay. For most hotels we have stayed at lately, the bath rooms are not at top standards. The shower and sink drains would not drain properly, and they weren't modern like the rest of the hotel. Also the bed are not comfortable, seems like old mattresses....Otherwise great restaurant/bar area and very warming lobby. I would still definitely recommend this hotel.
Comment from Hotel Management
Dec 31, 2016 by Trista Chauvin, Hotel Management
Dear Anonymous, We are delighted to hear that you enjoyed your stay, and look forward to your return! I will share your comments about the drains and mattresses with our Engineering team to ensure everything is working properly in our guestrooms. Thank you again for your wonderful comments! Sincerely, Trista Chauvin Senior Rooms Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Very nice downtown hotel, great valets roomservice

Posted Dec 15, 2016
Excellent parking and valet. Roomserice and relaxation. Good location if in New Orleans.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Posted Dec 6, 2016
Pros: The parking under ground and the room was nice.Miss Sue was good we have all good things for her kindness.
Cons: Nothing
Location: Great
Had a GREAT TIME staff was helpful will not forget Miss Sue or the bartender 11-25-2016
Comment from Hotel Management
Dec 31, 2016 by Trista Chauvin, Hotel Management
Dear b, Thank you for sharing your wonderful comments with us regarding Ms. Sue! She was extremely grateful to know she made an impact on your stay and looks forward to welcoming you back when your travels bring back to New Orleans. Warm Regards, Trista Chauvin Senior Rooms Operations Manager
2 out of 5
by A verified traveler

Below average

Posted Nov 11, 2016 on Hotels
Too expensive for the quality
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Fantastic staff

Posted Nov 10, 2016
Pros: Everyone there was so helpful, from check in to the concierge. the bellman were very friendly and personable, and Michael at the front desk accommodated our room requests efficiently.
Cons: I wish there had been a casual Cafe, in addition to Starbucks. It was too busy with the convention attendees to grab a quick coffee or snack. 30 minutes to get a coffee to go was just too long so every morning we went outside the hotel for coffee.
Location: Location was great, close to Riverwalk shopping, restaurants and bars. Bit of a walk to the French Quarter, not too bad but then walking all day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!!

Posted Nov 6, 2016 on Wotif
Great position, we were able to walk to many places. The Riverwalk was just over the road. The staff was excellent and extremely helpful.