Ratings based on 616 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Service / Location

Posted May 15, 2017
Pros: Friendly staff Convenient location Exceptional service Tasty food [ Jambalaya / Grits and Shrimp and Amazing bread pudding!]
Cons: Parking Options
Location: The convention center is on the opposite side of the street as well as the riverfront outlet shoppes...walking distance!
This is the first hotel I ever stayed at where the experience was pleasant from check in to check out! The staff was friendly, courteous and professional with a personalized touch. Did not have to make the same request twice...Second to none experience! The concierge was a guy from Bali...We called him P for short...He was friendly, funny and very professional and accommodating...He gave our stay the WOW experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn ny

Convenient hotel

Posted Mar 29, 2017
Overall the stay was very nice. However I think the vents need to be cleaned. Got a little sick and I wonder if that was the cause. Would definitely refer my people to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

The best for the Convention Center NOLA

Posted Mar 16, 2017
Pros: Excellent for the Convention Center
Location: Convention Center...and everything you want to see at NOLA
Excellent and friendly staff...offered complimentary breakfast in view were unable to get my king bed...everything clean and quiet...no complains...across the street of the Convention Center and close to museums...just a 20 minutes walk to French Quarters.
Comment from Hotel Management
Mar 17, 2017 by Trista C, Hotel Management
Dear Noel, Thank you for sharing your feedback with us, we are pleased to hear that you enjoyed your stay and beautiful view! We hope to see you again when you return to New Orleans. Warm Regards, Trista Chauvin Senior Rooms Operations Manage
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Very nice stay. I really enjoyed my 5 days in this hotel.
Comment from Hotel Management
Mar 2, 2017 by Trista C, Hotel Management
Dear Anonymous, Thank you for choosing to stay with us, and we hope to see you again the next time you are in New Orleans! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5 out of 5
by Heidi

Posted Feb 7, 2017 on Hotels
Great location!
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Dear Heidi, Thank you for response in regards to your recent experience. Our location certainly is excellent, centrally located in the beautiful Warehouse District! We look forward to seeing you again when your travels bring you back to New Orleans! Warm Regards, Trista Chauvin Senior Rooms Operations Manager
4 out of 5
by Debra

Posted Jan 27, 2017 on Hotels
Everyone very friendly and nice. Would have liked a minfridge in the room.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Debra, Thank you for taking the time to share your feedback with us, we certainly appreciate it. We do have refrigerators that are available upon request for the next time that you stay with us. Sincerely, Trista Chauvin Senior Rooms Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff

Posted Jan 16, 2017
The staff is what really makes this hotel.. from the valet, check in, checkout the staff was great... I would like to give a special shout out to the crew in the concierge lounge they were amazing .they kept everything going full and clean and we're nice and helpful to the guests..I would definitely recommend this hotel and I will be back!!
Comment from Hotel Management
Mar 2, 2017 by Trista C, Hotel Management
Dear Anonymous, Thank you for your wonderful feedback about our staff, they were so delighted to hear your comments! We hope to see you again when your travels bring you back to New Orleans! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great Accomodations

Posted Jan 10, 2017
Pros: Friendly staff and great food.
Location: Marriot is right by the convention center and it's within walking distance of the French Quarters and other great tourist sites.
Great food, best grits in town. Friendly, fast service. Went beyond what was needed to accomodate us. Very quiet rooms.
5 out of 5
by Jeannine

Clean and convenient!

Posted Jan 9, 2017 on Hotels
Very convenient and great service. !