Ratings based on 3,456 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama City Florida

Posted Jul 10, 2017
Pros: Boutique style hotel located right in the middle of everything
Awesome staff@ the hotel! Segway tour of the city is a must!!(ask for Sarah tour guide)she was GREAT!! Of course the F O O D,need I say more?!?! Can,t wait to get back!
Comment from Hotel Management
Jul 10, 2017 by KP, Hotel Management
Thank you for your feedback! It is our pleasure to help create memorable experiences for our guests. We are very lucky to be so close to everything that the French Quarter has to offer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, well maintained hotel - great location!

Posted Jul 10, 2017
We stayed at the Omni for 3 nights in July. Staff was very nice, received free Wifi. Breakfast is not included but good. The room we had is very small - hard to move around with two people and luggage but everything else was good. Pool was full so we couldn't go but we used the gym.
Comment from Hotel Management
Jul 10, 2017 by KP, Hotel Management
Thank you so much for providing feedback from your recent stay. We are glad to hear you enjoyed yourself despite not being able to enjoy the pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Close to everything

Posted Jul 8, 2017
Hotel was nice as was staff. Close to everything and very walkable to all activities near by. Hotel staff very available/friendly. Took shuttle from airport as no car is needed due to convenient location. Room was very small so don't be shocked but, very comfortable! Roof top pool was nicely heated but also very small. Keep in mind, youre in the French quarter so I imagine roomy is not at the top due to limited space back in the day. Trolly and waterfront up the street as is bourbon street (you can smell it). Overall great stay. Would highly recommend to anyone.
Comment from Hotel Management
Jul 10, 2017 by KP, Hotel Management
Thank you for letting us know about your stay. We are thrilled that you enjoyed your trip to the French Quarter, as well as your time with us. We look forward to many more great visits!
5 out of 5
Recommended
for Everyone
by A verified traveler

Just Great! I will stay there again.

Posted Jul 6, 2017
Pros: I loved the hotel décor. It is very much my taste and reflected the French Quarter. The Staff. The Location
Cons: If I had to give you something, you have more that 2 bags of regular coffee in the room. 2 people need more than 1 cup in the am in the French Quarter.
Location: To many to list.
We arrived late, but our room was ready, had water, ice in the room for us. Everyone we encountered or interacted with during our stay were helpful and friendly. It was the 4th of July weekend and a huge conference was in town. It is pricey, but worth it for being in a strategic location in the French Quarter.
Comment from Hotel Management
Jul 7, 2017 by KP, Hotel Management
It means a lot that you chose to stay with us and we are thrilled to hear you had a great time. Thank you for posting about your experience. On your next stay please be sure to request more coffee, as we can definitely make that happen.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Historic feeling hotel in the French Quarter

Posted Jul 6, 2017
The hotel lobby was beautiful, and the staff was extremely nice and provided great service. However, the rooms are extremely small and somewhat outdated. We requested a queen size bed and ended up in a tiny room and a full size bed. There was maybe a foot or two from the wall to the bed, the room would have been much better for one person.
Comment from Hotel Management
Jul 11, 2017 by KP, Hotel Management
Thank you for taking the time to provide us with your feedback.Our staff love to create experiences! We offer a variety of different room types to meet the needs of our guests. Please feel free to contact us directly before your next stay, and we will make sure you have a room that satisfies your expectations more adequately.
4 out of 5
Recommended
for Everyone
by A verified traveler

room was a little small, but location was perfect.

Posted Jul 6, 2017
Pros: location
Cons: No
Location: accessible to everything
perfect location. staff was excellent and room was clean
Comment from Hotel Management
Jul 6, 2017 by KP, Hotel Management
We could not be happier to hear about your great experience at our location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 5, 2017
Two blocks from both Bourbon street and the river. Easy access to the streetcars. Only downside is a $15/day charge for internet access. Totally unnecessary for an upscale facility like this.
Comment from Hotel Management
Jul 9, 2017 by KP, Hotel Management
Thank you for taking a moment to tell us about your recent stay. We are glad that you had a nice stay. On your next stay please sign up for our free Select Guest program, which includes complimentary internet access for members.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing! Right next to all the action but intimate

Posted Jul 4, 2017
Amazing!! Everyone was very sweet and kind. I loved this hotel!!
Comment from Hotel Management
Jul 5, 2017 by KP, Hotel Management
Thank you so much for your review. We are glad our staff was able to create such a memorable experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Great people were very friendly and helpful! I would recommend it to my friends.
Comment from Hotel Management
Jul 5, 2017 by KP, Hotel Management
We truly appreciate your review. It is a pleasure to go above and beyond for our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Great Hotel, Perfect location!

Posted Jul 4, 2017
Pros: Loved the location, cleanliness, and the staff.
Location: Located in the French quarter, close to Jackson Square, Frenchman street, Bourban street, easy access to the Trolley and Bus transportation.
We stayed at the Omni Royal in New Orleans after our cruise. The location in perfect, one block off of Bourban street and a few blocks from Jackson Square. The rooms are very clean, updated, and quite. We did not hear any street noise. My husband also loved the bed and pillows! We didn't use the pool because we were just returning from a week in the sun on a cruise but we did go and check it out. It was a beautiful quite, relaxing setting, with a bar area.
Comment from Hotel Management
Jul 5, 2017 by KP, Hotel Management
Thank you so much for the wonderful review, we hope to see you again soon!