Reception

Reviews of The Pelham Hotel

3 out of 5
The Pelham Hotel
444 Common St, New Orleans, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews" "
Rating 8 - Good. 295 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel easy access to conference hotels but quiet and lovely. No street noise. Spacious room, comfy bed, soft towels. Would stay again.
Stayed 3 nights in Apr 2024

8/10 Good

ARTURO, LA HABRA HEIGHTS

Traveled with family
Liked: Property conditions & facilities
The bath tub-shower in Rm 301 does NOT have grab bars thus making it very slippery and unsafe. Recommend vertical grab bar at the back wall and a horizontal grab bar on the side wall.
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Arturo, it's great to hear from you. We appreciate the observations about the facility in your room, especially concerning the safety features of the bathing area. We're always seeking to improve guest comfort and safety, and will consider your valuable feedback. Thank you for choosing The Pelham Hotel.

8/10 Good

Terezinha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Terezinha, thank you for choosing The Pelham Hotel and for taking the time to rate us. We're glad to see your visit was a positive one. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing for me is the location…close to the French Quarter and the streetcars and the river.
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Kevin, we're thrilled to know you valued The Pelham Hotel's prime location. It's great to see that our proximity to the French Quarter, streetcars, and river enhanced your stay. We look forward to welcoming you back in the future.

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Limited amenities
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Benjamin, we note your remarks regarding our amenities. The Pelham Hotel is committed to providing a well-rounded experience and we consistently strive to enhance our offerings based on guest feedback. We truly appreciate your comments and hope to have another opportunity to host you.

6/10 Okay

Christina M

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Pelham is very close to a lot of activities in the heart of New Orleans. You can walk to the casino, the French Quarter, exceptional WWII and Civil War and other museums, parks, the Aquarium, the River Walk, shopping and dining. It is a block over from the very busy Canal Street, where a lot of people cruise, blaring extremely loud music, or revving their motorcycle engines. It goes late into the night, but not really too late. There is a very noticeable police presence to keep things as civil as possible. Our room was very large but poorly appointed. It was in the 'annex' part of the hotel, which is accessed separately from the main portion. It had all of the necessities and standard toiletries, but the only dresser in the room was a nightstand with two shallow drawers. No desk and the only seating were two low backed slipper chairs in different colors; they looked like they should have been part of sectionals. Parking on your own in this area can be difficult, especially finding something close to the hotel. There are public parking lots and garages but be prepared to pay with a phone app as there may not be any pay machines and most likely no attendant. We opted for valet parking at the hotel, which is extremely expensive, but convenient. Snack foods at the hotel are very limited and extremely expensive. Be prepared with exact change as the front desk does not give change. The staff were friendly and helpful.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Christina, it's great to hear you took full advantage of our prime location near popular attractions and dining spots. We regret to learn about your experience with the room arrangements and noise disruptions from the nearby area. We always aim to provide a comfortable and peaceful stay for our valued guests. We appreciate you complimenting our team members' friendliness and helpfulness, this is something we constantly strive to uphold. Your point about parking convenience and snack availability, along with the issue of change at the front desk, has been noted. Your feedback is graciously appreciated as we continually work to improve our guests' experience. Looking forward to welcoming you back to provide a superior experience.

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 5, 2024
Eric, we're thrilled to hear that you enjoyed The Pelham Hotel's convenient location. We hope you found your visit to the area enjoyable and look forward to welcoming you back in the near future.

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with a clean, vintage feel for a good price.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
Joel, The Pelham Hotel sincerely appreciates your lovely feedback. We're delighted to hear that our unique atmosphere and cleanliness caught your eye, and that you found our pricing agreeable. We're excited to welcome you back in the future.

10/10 Excellent

Marguerite

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet, clean and comfortable. Few amenities, but really, it provided all we needed for our stay in NOLA. Woild stay there again.
Stayed 6 nights in Mar 2024
Response from Customer Service on Mar 17, 2024
Marguerite, it's delightful to hear that you found The Pelham Hotel to have a superb location and calming tranquillity. We're pleased to know our clean and cosy accommodations met your needs during your New Orleans visit. It's encouraging to hear that you would choose us again for your future stays. Thank you for the wonderful review, we're eagerly awaiting your return.

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the high ceilings which made the room feel spacious. Area was conveniently located, yet tucked away in a safe, quiet area. Rooms, lobby, elevator and hallways had a unique flair. Prices were reasonable.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
James, your kind words regarding the spaciousness of our rooms at The Pelham Hotel are greatly appreciated. We're thrilled that you found the location advantageous and our distinctive design appealing. We aim to provide an excellent and affordable stay. Looking forward to welcoming you back in your future travels.

2/10 Terrible

Stephen

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
We appreciate you taking the time to share your feedback, Stephen.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

8/10 Good

Talise

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 22, 2024
Talise, thank you for choosing The Pelham Hotel and for rating your experience. We're encouraged to know that your stay was enjoyable. If there are any additional insights or suggestions you might want to share, we would love to hear from you. We're eagerly waiting to welcome you back to our charming hotel.

8/10 Good

Stacey, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 20, 2024
Stacey, thank you for rating your stay at The Pelham Hotel. We're thrilled that your experience was positive overall! Please don't hesitate to leave us feedback next time as it will only aid us in meeting your expectations. We appreciate your choosing to stay with us and are looking forward to welcoming you back in the future.

2/10 Terrible

Tong

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, small bed, no windows, and the room really smells. Terrible
Response from Customer Service on Feb 19, 2024
Tong, we're sincerely sorry to hear about the concerns you've raised regarding your accommodations. It appears we fell short in providing a pleasant experience. We understand that space and freshness are crucial elements for a comfortable stay. Rest assured, your comments have been noted and shared with our team members for improvement. Your feedback is invaluable to us. We hope to have another opportunity to serve you better in the future.

8/10 Good

Evelyn

Traveled with family
The rooms are very spacious. They have high ceilings which helped a lot with making the room feel bigger. The staff is nice but always look miserable. The lobby is TINY and there is so bar or real place to chill at while you wait for an Uber. There is ONE lobby restroom. The room was pretty clean but I definitely found trash in the bed. The water pressure in the shower sucked but for a hotel room it was all fine. The shampoo, conditioner, and soap were good brands though so that was cool. The area around the hotel was shady. There’s like an alley next to it where the crazies go at night. The restaurant next the hotel “Ruby Slipper” was trash. The hotel was very close to main tourist attractions though, that was cool. Over all 7.5/10.
Stayed 5 nights in Feb 2024
Response from Customer Service on Feb 17, 2024
Evelyn, it's encouraging to hear that you appreciated the spacious rooms and high ceilings at The Pelham Hotel. We're also glad to note that you found value in the close proximity of the hotel to tourist attractions. However, we regret if the ambiance of our lobby and surrounding areas did not meet your expectations. We acknowledge your comments about our team members' demeanor and the cleanliness of the room, rest assured we will use this feedback as a focus to improve. We appreciate your comments about our complimentarily supplied bathroom amenities; we strive to offer the best for our guests. We hope for the opportunity to welcome you back and provide an even more positive experience.

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Old New Orleans charm. Very classy. The staff was friendly, the room was clean, and the decor was unique.
Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 11, 2024
Darrin, it's a delight to hear you found The Pelham Hotel to be steeped in the allure of New Orleans and brimming with elegance. We take pride in our distinctive decor, clean accommodations, and warm-hearted team members. Thank you for sharing your wonderful experiences. We're looking forward to welcoming you back.

10/10 Excellent

Stephanie van

Stayed 5 nights in Jan 2024
Response from Customer Service on Mar 22, 2024
Stephanie, thank you for sharing your experience at The Pelham Hotel through your rating. We are pleased to hear you enjoyed your stay and are hoping to welcome you back during your next visit.

10/10 Excellent

Kathy

Traveled with partner
Liked: Amenities, property conditions & facilities
Location was great. The only complaint I might have is the parking. Facility itself was very nice.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 31, 2024
Kathy, it's pleasing to learn you found The Pelham Hotel's location excellent and our facilities satisfying. Your feedback concerning parking is noted and be assured we're constantly working on ways to enhance the overall guest experience. Looking forward for your next stay with us.

8/10 Good

NESTOR

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 31, 2024
Nestor, we're glad to hear you enjoyed your stay at The Pelham Hotel. We appreciate your 4-star rating and we hope to welcome you back in the future for an even more delightful experience.

10/10 Excellent

Russie V

Liked: Staff & service, property conditions & facilities
Love this beautiful old hotel!
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 28, 2024
Russie V, your appreciation for the distinctive charm of The Pelham Hotel certainly warms our hearts. We can't wait to host you again and continue to provide a memorable experience. Thank you for sharing your lovely feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Right!
I got in late and was only there for one night. The room was just right and uniquely appointed. It seemed a little art deco to me. The desk staff was cheerful and helpful, both late at night and the next morning. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 25, 2024
John, thank you for sharing your experience at The Pelham Hotel. We're pleased you enjoyed the distinctive decor within the room and appreciated the upbeat demeanor of our colleagues at the front desk. There's nothing better than hearing our guests already plan to return— we're looking forward to hosting you again. Safe travels until we meet again!

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impromptu stay for just a night. One queen bed and no window which was fine. Only issue was that when the fan/heater turned on, it blew straight down onto the headboard area. Other than that, we had everything we needed. Would definitely stay there again.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 22, 2024
Julie, thank you for choosing The Pelham Hotel for your impromptu stay. It sounds like our accommodations suited your needs well, except for some minor discomfort with the fan/heater placement. Your feedback is essential for our improvement, and we appreciate your understanding. Your willingness to return speaks volumes and we certainly look forward to welcoming you back for another visit.

8/10 Good

Kay

Traveled with partner
We enjoyed our stay. Great location and very walkable to stores and restaurants. Hotel staff was very helpful and the room was reasonably priced. The street noise was really loud in our room and we would request a room away from the street if possible if we were to stay here again.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 16, 2024
Kay, it's a pleasure to know you enjoyed your time at The Pelham Hotel. It seems our prime location and value for money resonated with you. Our team members are indeed committed to providing a positive experience for our guests. We have noted your comment about room positioning for your future stays to offer you a more peaceful environment. Looking forward to welcoming you again!

8/10 Good

Kalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Customer Service on Jan 14, 2024
Thanks for the 4/5 rating, Kalina!We're thrilled you enjoyed your time at The Pelham Hotel so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 Excellent

ROBERT

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice small hotel with very attentive staff.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Robert, it sounds like The Pelham Hotel provided you with the personal and attentive service you hoped for. Our team members truly value your feedback and we thank you for choosing us for your stay.

10/10 Excellent

Patti

Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 30, 2024
Patti, thank you so much for your high rating of The Pelham Hotel. It's heartening to know that your stay exceeded expectations. We're always here to ensure your experience is the best it can be. Hope to welcome you back soon for another memorable stay.

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2024
Response from Keenya Guest Service Manager on Jan 9, 2024
Hello RyanThank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

4/10 Poor

Amy, Marysville

Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Amy, we notice that your experience with us did not meet your expectations. We hold our guest's satisfaction in high regard and are keen to understand the challenges you faced during your stay. We'd appreciate you sharing a few more details about your experience. Thank you for your time.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was nice. No really services, but a clean room. Entrance at night is a side street. Not well lit for safety.
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Robert, we're pleased to hear you found The Pelham Hotel to be a well-kept space and appreciated its cleanliness. Please know that safety is of paramount importance to us, and we always strive to ensure our guests feel secure. We've noted your feedback regarding lighting for consideration. Thank you for choosing us; we hope to have the opportunity to serve you again in the future.

10/10 Excellent

LORRIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 8, 2024
Thanks for the perfect rating, Lorrie!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Pelham Hotel.

2/10 Terrible

John

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The parking options are limited and over priced. I ended up paying $67/day $60 erroneous double parked charge. A boot was put on my vehicle. So total I am out of $194 just to park for 2 days.
Stayed 3 nights in Oct 2023
Response from Keenya Guest Service Manager on Jan 8, 2024
Hello John,I am sorry you had a bad experience with parking. Unfortunately, your parking situation was not a part of the services our hotel provides. We offer valet parking only. You can go in/out as much as you please. Vehicles are parked in a secured covered garage. It sounds like you parked in an open parking lot which we are not affiliated with. Again, I'm sorry for your parking nightmare

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pelham Hotel is perfect!
The Pelham Hotel is so cozy and charming. Great location too!
Stayed 1 night in Dec 2023
Response from Keenya Guest Service Manager on Jan 4, 2024
Hello Allison,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Vau

Stayed 2 nights in Dec 2023
Response from Keenya Guest Service Manager on Jan 4, 2024
Hello Vau,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

6/10 Okay

Phillip Michael

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 14, 2024
We appreciate the feedback, Phillip.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

AIMEE

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 14, 2024
Thank you for the 5/5 rating, Aimee!It's excellent you enjoyed your time at The Pelham Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel
Cute boutique hotel close to Bourbon Street and the Ruby Slipper Diner.
Stayed 1 night in Dec 2023
Response from Keenya Guest Service Manager on Dec 23, 2023
Hello Alan,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Keenya Guest Service Manager on Dec 23, 2023
Hello Laura,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

8/10 Good

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and comfortable bed. It’s very close to the French Quarter and attached to The Ruby Slipper! Guests get early seating and can jump the line at the Ruby Slipper for an amazing breakfast! That is a great perk!
Stayed 3 nights in Dec 2023
Response from Keenya Guest Service Manager on Dec 14, 2023
Hello Tracy,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Allen

Stayed 1 night in Dec 2023
Response from Keenya Guest Service Manager on Dec 14, 2023
Hello Allen,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room for us
One of the best rooms I've ever had at any hotel. We chose and interior room with no windows. It was every dark at night, which is how we like to sleep, and we were able to get the room really cold. Will stay here again!
Stayed 1 night in Dec 2023
Response from Keenya Guest Service Manager on Dec 14, 2023
Hello Derek,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

8/10 Good

Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice!
I reviewed about a dozen hotels before deciding on the Pelham. We wanted something close to the French Quarter but not affected by the noise. We also wanted a “nice” older style hotel. Well the Pelham fulfilled on all those needs. The only downside was we arrived at almost midnight due a flight delay and they close the lobby at midnight. So there was a stress factor getting to the hotel at 1145pm. The hotel has decor been remodeled because it looked great inside. I was very impressed with the room a the bed was super comfortable. We had some minor daily issues with the cable going in and out. The staff is awesome! Very helpful and friendly. Then let’s talk about the hotel being connected to the Ruby Slipper breakfast/lunch restaurant. We are there twice is was so amazing. One block off Canal and 7 minute walk to the Quarter. No noise at night was blissful.
Stayed 4 nights in Nov 2023
Response from Keenya Guest Service Manager on Dec 9, 2023
Hello Syd,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Keenya Guest Service Manager on Dec 7, 2023
Hello Daniel,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Nov 2023
Response from Keenya Guest Service Manager on Dec 9, 2023
Hello Steven,Thank you for being our guest. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Yen-Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelham goes
Night manager Arthur was cool . Traded food recommendations and he encouraged me to go out every night. Green tea and breakfast tea with the Keurig was a nice touch and went well with stupendous leftovers from Criollo and Galatoires. The cleaning staff was attentive and grabbed extra tea K cups for me. Nice attention to detail.
Stayed 4 nights in Nov 2023
Response from Keenya Guest Service Manager on Nov 23, 2023
Hello Yen,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique hotel. Rooms were large with high ceilings.
Stayed 2 nights in Nov 2023
Response from Keenya Guest Service Manager on Nov 17, 2023
Hello Melissa,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful boutique property, with great accent pieces. Hotel with character. Clean comfortable room, and attentive staff. Would definitely stay again.
Stayed 1 night in Nov 2023
Response from Keenya Guest Service Manager on Nov 17, 2023
Hello Michael,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-cruise stay
Excellent location right off Canal Street. Near the Casino and bourbon Street. Staff was very friendly and helpful. On the downside, need at least 1 more chair to sit on and perhaps a bench or 2nd luggage rack. A bit tough to make coffee as the coffee bar was dark. A little overhead lite would be helpful.
Stayed 2 nights in Nov 2023
Response from Keenya Guest Service Manager on Nov 12, 2023
Hello Marianne,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to business district and French quarter. Nice interior and friendly staff.
Stayed 1 night in Nov 2023
Response from Keenya Guest Service Agent on Nov 12, 2023
Hello Heather,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet area but close enough to walk to everything
Stayed 4 nights in Nov 2023
Response from Keenya Guest Service Manager on Nov 11, 2023
Hello Janet,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Nov 2023
Response from Keenya Guest Service Manager on Nov 9, 2023
Hello Jeremy,Thank you for being our guest. We are so glad you had such an amazing and wonderful experience. Thank you for your feedback, and we do hope that you’ll stay with us again when you return to New Orleans.