Ratings based on 809 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler

Older hotel with its own personality

Posted Jul 1, 2017
Pros: Older boutique hotel. Staff were very courteous and helpful.
Cons: There was food from a previous guest still in the fridge, wifi was an added cost, and television programming was limited.
Location: Very central to French Quarter activities. A great many people sleeping/living on the streets near by. Good restaurants in the area.
We wanted to stay in a older hotel that had existed in New Orleans throughout the years. This hotel fit the bill - for all of the associated pros and cons.
Comment from Hotel Management
Jul 2, 2017 by Manager, Hotel Management
Dear Anonymous, Thank you so much posting a review of your stay. It's nice to read that we met most of your expectations with regards to our hotel’s overall aesthetics and our courteous team. However, we do apologize for the problems with your room. We will share your comments with our housekeeping to ensure we will be more diligent in our efforts and ensure this as an isolated incident. We appreciate your valuable feedback and hope to welcome you back on your next trip to our city so we can have the opportunity to provide you with an excellent experience in every respect. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Los Angeles

Great stay while on business

Posted Jun 26, 2017
Pros: Layout and comfort
Cons: Free wifi, this was a major issue for me.
Centrally located, clean, safe, and very comfortable. The staff was friendly and the look of the hotel was very modern. Will recommend to anyone who is visiting NOLA in the future.
Comment from Hotel Management
Jun 30, 2017 by General Manager, Hotel Management
Dear Nicholas, thank you for the great rating and for being our guest. Sounds like we met all your expectations for a great visit. Thanks for sharing your experience and we hope to welcome you back again soon. Safe travels. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
Cons: I would recommend some improvement with the connected restaurant. One of the hostess was not very friendly and seemed to dislike tourist
Great experience: clean room, early check-in which was very surprising, and very friendly staff. Minus the exception at the onsite restaurant. The hotel is nearby most attractions and it is also quiet. The room itself was spacious, clean, and quiet. Initially our tub was clogged but they quickly fixed that.
Comment from Hotel Management
Jun 26, 2017 by GM, Hotel Management
Dear Valued Guest, Thank you for telling us about your recent stay! We are so happy to see you had an excellent stay, but please accept out apologies for the interaction you had with the hostess in our attached restaurant. We will look into that manner. We hope you will consider staying with us again! Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Staff was pleasant. Bed was very comfortable. Bubbles the bartender, was awesome. Restaurant is very simple, so don't expect an extensive menu. All in all, it was a comfortable room for my business stay just make sure to request a room away from the elevators!!!!
Comment from Hotel Management
Jun 23, 2017 by General Manager, Hotel Management
We loved having you stay with us and so happy we met your expectations for a wonderful visit. Our staff loves to have great feedback and your comments have been shared with the food and beverage team. We cant wait to welcome you back. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Restaurant

Posted Jun 22, 2017
Food was wonderful. Also has a good reward program.
Comment from Hotel Management
Jun 23, 2017 by General Manager, Hotel Management
Thanks so much for the great rating. We enjoyed having you as our guest and so happy you enjoyed your meal with us. Come back to see us soon. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Good hotel close to the French Quarter

Posted Jun 11, 2017
The Pere Marquette is a decent hotel close to the French Quarter and other good restaurants in the central business district. The decor is pretty nice and the staff is great. The room was a bit musty and there was no free WiFi. The printer in the business center didn't work, but they had another one in the lobby I was able to use to print my boarding pass.
Comment from Hotel Management
Jul 11, 2017 by Andy King, Hotel Management
Dear Guest, We are glad that you overall enjoyed your stay and had minimal issues. We hope you will come back again and enjoy your stay even better than previously. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Pleasant Employees, and beautiful hotel

Posted Jun 7, 2017
Cons: People are still sleeping around 9:30 am-11:30 am, and each day house keeping came earlier and earlier making it awkward to turn them away.
Location: 1 block away from Bourbon street, 2 blocks away from Royal Street, 10 minute max walk to the Riverwalk, 20 minute to Jackson Square, perfect location.
Stayed 5 days, and every day it was nice. The Hotel is clean, and the employees are always very nice and pleasing to the guests. Very helpful as well.
Comment from Hotel Management
Jul 13, 2017 by general manager, Hotel Management
It was a pleasure to read your wonderful review. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We hope to be your hotel of choice every time you visit New Orleans. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jun 6, 2017
Close to Bourbon street without all of the noise/foot traffic.
Comment from Hotel Management
Jul 13, 2017 by general manager, Hotel Management
It was a pleasure having you as our guest. Thanks for your nice review and for mentioning our convenient location. We're so fortunate to have Bourbon Street within walking. We get great feedback on our location and we're happy this made your stay even better. Thanks again, we hope to see you again soon. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
5 out of 5
Recommended
for Everyone
by A verified traveler from nassau

Nice hotel close to main street and French Quarter

Posted Jun 6, 2017
Wonderful experience. Great southern Hospitality . Knowledgable staff who assisted with tours and restaurants. Very pleasant hotel at reasonable rate.
Comment from Hotel Management
Jul 13, 2017 by general manager, Hotel Management
Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us! We appreciate your feedback and look forward to hosting you again. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas city

Nice area not muchnoise

Posted Jun 4, 2017
Great place CLOSEt o all areas of interest.many shops,restaurant close all great food
Comment from Hotel Management
Jul 13, 2017 by general manager, Hotel Management
We are delighted you had an excellent stay at Renaissance New Orleans Pere Marquette French Quarter. Thank you for the fantastic review! We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Best regards, Andy King General Manager Renaissance New Orleans Pere Marquette