Sonesta is a family-friendly hotel. We chose this hotel because it’s within walking distance of the convention center since we had an event to go to there. It’s also within walking distance of the Riverwalk and French Quarter (approx 20 minute walk to the French Market).
Customer Service: I really appreciate the staff at the hotel. They were all friendly, prompt, and professional.
Amenities: We choose this hotel specifically for free breakfast. It’s a typical hotel breakfast buffet: eggs, protein (sausage, but the meat changes), pancakes, cereal, oatmeal, bagels coffee, tea, etc. I really like how the staff serves the eggs and meat options instead of guest getting the food. The staff really worked hard to clean off tables when guest left. Very nice set up.
One thing to note: Valet parking only!
Room: My family of 4 stayed in a two bedroom suite. When you first open the hotel door there is a LONG hallway of empty, useless space. Really, horrible design! The rooms are sections off like a one bedroom apartment. I would have to agree with other reviews that there needs to be some updates to the hotel rooms. The living room area is large which make up for the small bedroom with two double beds crammed inside and the smallest hotel bathroom ever. It’s a really bad design! One pro of the hotel room is the fully stocked kitchen, pots and pans to make a simple meal. We bought a disposable baking tray so we could use the oven.