Refer leaked, making carpet wet. Toilet handle leaked. You have to close the lid to flush it. Not Pet friendly. Closest green space was 3/4 mile away. Internet totally sucked. So much so, I gave up. They warned me that it was noisy, but it was like we had 24/7 Jazz sounds in our room.
Comment from Hotel Management
Jan 13, 2017 by RSNO, Hotel Management
It was a pleasure to welcome you to New Orleans and we thank you for sharing your review. We regret to learn that your room was not ready to welcome an arriving guest and we apologize for any troubles you experienced. We trust that our Royal Sonesta colleagues were able to have the issues quickly resolved so that you could continue on with enjoying your visit. While the closest dog park is a few blocks away from our hotel, we hope you know that we love our four-legged guests as much as every other guest and we apologize if the walk caused you any inconvenience. On a final note, we are pleased to share that upgrades to our WiFi network are now underway and a new system will soon be in place. Once more, we thank you for your feedback and we hope that we can welcome you back one day soon.
Royal Sonesta New Orleans