1/5 Terrible
Verified traveler
Traveled with family and small children
Jul 16, 2021
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Sheraton Metairie - New Orleans Hotel
Photo gallery for Sheraton Metairie - New Orleans Hotel
Overview of Sheraton Metairie - New Orleans Hotel
Sheraton Metairie - New Orleans Hotel
4.0/5 Very Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet friendly
- Free airport shuttle
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
4 Galleria Blvd, Metairie, LA, 70001
Explore the area
- Lakeside Shopping Center3 min drive
- Tulane Lakeside Hospital for Women and Children5 min drive
- New Orleans Botanical Garden8 min drive
- New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)13 min drive
Choose dates to view prices
About this area
Metairie
Located in Metairie, Sheraton Metairie - New Orleans Hotel is in the business district and near the airport. Canal Street and Royal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Zoo and Audubon Aquarium of the Americas. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including golfing and outlet shopping.
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What's nearby
- Lakeside Shopping Center - 3 min drive
- Tulane Lakeside Hospital for Women and Children - 5 min drive
- City Park - 7 min drive
- New Orleans Museum of Art - 8 min drive
- New Orleans Botanical Garden - 8 min drive
Getting around
- New Orleans Union Passenger Terminal - 10 min drive
- Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive
Restaurants
- City Diner — 4 min walk
- Ristorante Filippo — 7 min walk
- Tic Toc Cafe — 10 min walk
- IHOP — 16 min walk
- Uchi Sushi & Hibachi — 16 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Wheelchair-accessible parking and van parking available
- Onsite parking options include a garage
- Free roundtrip airport shuttle from 7 AM - 10 PM
Food and drink
- Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 10-15 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
Family friendly
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Conference space
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Transfer shower
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 27-inch LCD TV
- Cable/satellite channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
Similar properties
See similar properties
Metairie
Washer and dryer
Hotel
3 star
Business friendly
Free airport shuttle
Guest rating 3.5+
Policies
Check-in
Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 10 and USD 15 per person (approximately)
- Pet fee: USD 100.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie
Frequently asked questions
Overall score and ratings
4.0
Very Good
4.1/5
Cleanliness
4.2/5
Staff & service
3.7/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Jul 11, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
4/5 Good
Verified traveler
Jul 5, 2021
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2021
2/5 Poor
Verified traveler
Traveled with partner
Jun 8, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveler
Traveled with family
May 9, 2021
Liked: Cleanliness, staff & service
Stayed 1 night in May 2021