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Sheraton Metairie - New Orleans Hotel

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Pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Sheraton Metairie - New Orleans Hotel

Sheraton Metairie - New Orleans Hotel

3.5 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
4 Galleria Blvd, Metairie, LA, 70001

Explore the area

  • Popular LocationCity Park7 min drive
  • Popular LocationTulane University13 min drive
  • Popular LocationNew Orleans Museum of Art13 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)13 min drive

Choose dates to view prices

About this area

Metairie

Located in Metairie, Sheraton Metairie - New Orleans Hotel is in the business district and near the airport. Port of New Orleans and Steamboat Natchez Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street and Lakeside Shopping Center. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing and outlet shopping.
Visit our Metairie travel guideOpens in a new window
Map

What's nearby

  • City Park - 7 min drive
  • Caesars Superdome - 8 min drive
  • Tulane University - 13 min drive
  • New Orleans Museum of Art - 13 min drive
  • Audubon Zoo - 16 min drive

Getting around

  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • Chef Ron's Gumbo Stop - 4 min walk
  • Ristorante Filippo - 7 min walk
  • Tic Toc Cafe - 10 min walk
  • IHOP - 16 min walk
  • Uchi Sushi & Hibachi - 16 min walk

About this property

Sheraton Metairie - New Orleans Hotel

3.5-star hotel with 24-hour fitness center and business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 27-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 398 out of 1001 reviews
5 - Excellent 40%
Rating 4 - Good. 319 out of 1001 reviews
4 - Good 32%
Rating 3 - Okay. 116 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 97 out of 1001 reviews
2 - Poor 10%
Rating 1 - Terrible. 71 out of 1001 reviews
1 - Terrible 7%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

2.9/5

Eco-friendliness
Write a review

3/5 Okay

Liked: Staff & service
Floor felt damp in the room.
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Floors were very dirty. Only a half a roll of toilet paper in the room. Pool was closed.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the Front desk is amazing
Stayed 1 night in Jul 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
The property is a bit dated and some of the common areas could be cleaner but overall given the age of the property a good effort. I would stay here again. Can’t remember exactly how much I paid but seems like the price point is correct.
Stayed 1 night in Jul 2022

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and smelled like mold
Stayed 3 nights in Jun 2022