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Outdoor pool, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Guest reviews

4.0/5 Very Good
987 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Free Airport Shuttle
Air Conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCity Park7 min drive
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)13 min drive
Popular LocationTulane University15 min drive
Popular LocationLoyola University New Orleans15 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Club Room, 2 Double Beds

    3.5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds
  • Club Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed

About this area

Metairie

Located in Metairie, Sheraton Metairie - New Orleans Hotel is in the business district. Canal Street and Royal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Zoo and Audubon Aquarium of the Americas. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including golfing.
Visit our Metairie travel guide
View in a map
Popular Location

What's nearby

  • City Park - 7 min drive
  • Tulane University - 15 min drive
  • Loyola University New Orleans - 15 min drive
  • Audubon Zoo - 15 min drive
  • Audubon Park - 15 min drive

Getting around

  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • City Diner - 4 min walk
  • Mellow Mushroom - 2 min drive
  • Bravo - 3 min drive
  • Cafe Equator - 3 min drive
  • Ruth's Chris Steak House - 3 min drive

About this property

Sheraton Metairie - New Orleans Hotel

3.5-star hotel with free airport shuttle and restaurant
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café, and coffee/tea in a common area. All 181 rooms provide comforts like pillowtop beds and premium bedding, along with free WiFi, free wired Internet, and LCD TVs. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 7 AM - 10 PM

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available from 7 AM to 10 PM
Fees may apply; contact the property in advance to make arrangements
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Can I cancel my reservation for free at Sheraton Metairie - New Orleans Hotel and receive a full refund?
Yes, Sheraton Metairie - New Orleans Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Metairie - New Orleans Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?
As of Aug 4, 2020, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on Aug 7, 2020 start from $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is Sheraton Metairie - New Orleans Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from 3:00 PM–2:00 AM.
What time is check-out at this property?
Check-out is at noon.
Does Sheraton Metairie - New Orleans Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Situated in the business district, this hotel is 0.1 mi (0.1 km) from Metairie Business District and within 3 mi (5 km) of Lakeside Shopping Center and Tulane Lakeside Hospital for Women and Children. Clearview Mall and Longue Vue House and Gardens are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Sheraton Metairie - New Orleans Hotel

4.0
Very Good
5 - Excellent
418
4 - Good
335
3 - Okay
113
2 - Mediocre
76
1 - Poor
45
4.1
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.0
Property condition

2/5

  • Liked: Amenities
  • Disliked: Cleanliness

Our first room was stuffy and AC didn’t seem to be working well. We left for dinner and came back to roaches and other bugs In the room. They moved us to another room which was also stuffy and had two non working phones. We will not be staying here again.

Stayed 1 night in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel close to the airport. Unfortunately due to COVID 19 hotel's restaurant and bar were closed and there are not many restaurants near bye. Very convenient shuttle to the airport. I am always very pleased when I stay at a Sheraton hotel

Stayed 1 night in Jul 2020

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Air condition was not working proper room not to clean carpet very dirty no plastic bag in trash can no the sherarton hotel that just to be

Stayed 1 night in Jul 2020

3/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness

Staff was very friendly and accommodating. The hotel is in desperate need of a thorough cleaning, especially the carpet and bathroom floors.

Stayed 5 nights in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2020