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Get an overview of this hotelNew Orleans hotel on Canal Street by French Quarter

Smoke-free hotel

This modern, 49-story smoke-free hotel is conveniently located on Canal St, where the restaurants and shops of the French Quarter meet New Orleans' bustling Central Business District.

Internet cafe

The Sheraton New Orleans Hotel features a restaurant and lobby lounge, and a lobby Internet café with wireless Internet access.

Striking city views

All of the 1,110 guestrooms in the Sheraton New Orleans Hotel look out onto city or river vistas and come with oversized leather chairs, premium bedding, and wireless Internet access.

Hotel Amenities

Hotel Amenities

The Sheraton New Orleans Hotel offers a restaurant and lobby lounge along with a Starbucks on the lobby level. In-room dining is available 24 hours a day.

Link@Sheraton is an Internet café in the lobby with Internet workstations, data ports, wireless and wired Internet access, printing services, magazines and newspapers, a lounge area, and light food and beverages. The business center includes 52 meeting rooms, and a conference center. The hotel also offers wedding services.

The Sheraton New Orleans Hotel is entirely smoke-free, fines apply for violations.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Gift shops or newsstand 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 49 
  • Number of meeting rooms - 52 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 1110 
  • Tours/ticket assistance 
  • Use of nearby fitness center (discount) 
  • Valet parking (surcharge) 
  • Wedding services 
  • Year Built 1982 

Family Friendly Amenities

  • Free Wi-Fi  
  • Outdoor pool  
  • Refrigerator (on request)  


Available in all rooms: Wireless internet access ( 12.95 USD per night ), Wired internet access ( 12.95 USD per day )

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Pay movies 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Refrigerator (on request) 
  • Room service (24 hours) 
  • Video-game console 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

Roux Bistro - Breakfast and lunch are served daily at this gallery restaurant overlooking the hotel's expansive atrium lobby. It specializes in contemporary New Orleans cuisine with a Creole flair. Menu items include traditional po-boy sandwiches and Blackened Catfish Filet over crawfish ettouffée. This view restaurant is graced by a 50-foot mural depicting the street life of old-world New Orleans.

Pelican Bar - Named for the Louisiana state bird, this pub has the ambience of a French Quarter courtyard with its live plants, tiered fountain, wrought-iron furnishings, and gazebo bar. Menu offerings include light meals and a wide variety of cocktails. Open daily for bar service, lunch and dinner. Some meals may not be served daily.

Starbucks Coffee - This famous coffee shop offers coffees from around the world and tasty baked goods. Lunch is also available with a selection of crisp salads and deli-style sandwiches.

Nearby Things to Do

The Sheraton New Orleans Hotel has a rooftop pool.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golfing nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.


Pets allowed, Only dogs are allowed, Maximum number of pets per room 2, Pet maximum weight in lb is 40

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 38 per night (in/out privileges)
  • Late check-out fee: USD 50
  • Refrigerator fee: USD 10 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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