Ratings based on 148 Verified Reviews

3.9 out of 5
76% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Slidell, LA

Good price, easy location, but had some problems

Posted Apr 4, 2017
The price was very good for this hotel. It was very clean and looked nice inside. The rooms had microwaves, refrigerators, and a complimentary hot breakfast each morning. The staff was friendly and check in was easy. We did have a few problems during our stay though. As soon as we got into our room, we found beer left from whoever stayed there before us in the refrigerator. Then the first night very late, a bus load of teenage kids checked in on the floor above us and sounded like they were jumping on the bed until 2am, this happened the next night also. And when booking this hotel, it said kid friendly but when we arrived there was only a stand up shower. None of the rooms offered a bathtub. I had a baby and a small child and had a very hard time at bathtime. Kid friendly to me would mean they would accommodate little people in all aspects.
Comment from Hotel Management
Apr 7, 2017 by Terry, Hotel Management
Thank You for your time with our survey
5 out of 5
Recommended
for Everyone
by A verified traveler

We were very pleased with our stay.

Posted Apr 3, 2017
Pros: We were very pleased in every way.
The breakfast selection was very impressive & quite tasty! Loved the waffles!!
Comment from Hotel Management
Apr 5, 2017 by Terry, Hotel Management
Thank You for your review....We hope you visit with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Harvest, AL

Good for staying outside NO

Posted Mar 24, 2017
Pros: right off the interstate
Cons: room conditions
The hotel is right off the I 10 exit. It had a hot breakfast. But the rooms could use some serious renovations
Comment from Hotel Management
Apr 3, 2017 by Terry, Hotel Management
Thank You for your time with survey
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for the price

Posted Mar 20, 2017
Very clean hotel, about 30 minutes from downtown. Not that bad of a drive pretty views on the way to downtown across the Lake so it works out. I had a comfortable stay here.
Comment from Hotel Management
Mar 22, 2017 by gm, Hotel Management
Thank You
5 out of 5
by Heather

Getaway

Posted Jan 1, 2017 on Hotels
Great place to stay if you are visiting New Orleans. It is just outside of the downtown area and a great price. Could use a little updating in the rooms, but overall a great stay and a great little breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel only 30 min from Port of New Orleans

Posted Dec 21, 2016
I really enjoyed the quietness and the continental breakfast. If you don't want to pay the high prices in New Orleans, this hotel is right on the north bank of Lake Ponchetrain. It's only a quick 30 minute drive to the cruise terminal at the Port of New Orleans.
Comment from Hotel Management
Dec 23, 2016 by Terryf, Hotel Management
Thank You for your time responding to our survey. Your comments were well appreciated.
4 out of 5
by A verified traveler

Little Jewel off the beaten path

Posted Dec 14, 2016 on Hotels
The staff was amazing, the night manager thanked me for being a member and upgraded my room. Then the day manager found me a room with a bath tub, only two have them, and loved the fridge and microwave from another room into the new one.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for your nice review
4 out of 5
by A verified traveler

Close to Nola

Posted Nov 28, 2016 on Hotels
The stay was fine. The hotel is older and has been redone but the condition is starting to decline. They could have kept the rooms cleaner and smelling better. The room we stayed in smelled of old smoke and we didn't feel comfortable walking around without shoes on.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank You for your time with our survey...Your comments were appreciated and your concerns are being addressed.
2 out of 5
by A verified traveler

Bugs in bed

Posted Nov 20, 2016 on Hotels
We found four bugs in one of the beds, there may have been more. We didn't look any further because they looked like bed bugs. We smashed one that was filled with blood. They moved us to another room, but didn' t seem concerned or want to come up and look at. I had to inquire the next morning to make sure room was put out of service. They did not offer any apologies or compensation. I have stayed with this chain in the past, may reconsider our next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Leaving New Orleans.

Posted Nov 15, 2016 on Orbitz
Nice place to stay. Room was a little small for two beds but comfortable. Breakfast was the usually and ok. Great location when leaving New Orleans.