voco St. James, an IHG Hotel

Photo gallery for voco St. James, an IHG Hotel

Primary image
Outdoor pool
Pool
Pool
Premium bedding, pillowtop beds, in-room safe, desk

Overview of voco St. James, an IHG Hotel

voco St. James, an IHG Hotel

3.5 star property

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
330 Magazine St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino3 min walk
  • Popular LocationCaesars Superdome15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

About this area

New Orleans

Voco St. James, an IHG Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station and near the boardwalk. National World War II Museum and Saenger Theatre are cultural highlights, and some of the area's popular attractions include Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 3 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Julia Street Cruise Terminal - 10 min walk
  • Caesars Superdome - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • Restaurant August - 2 min walk
  • Mother's Restaurant - 2 min walk
  • Commerce - 3 min walk
  • The Grill Room - 3 min walk
  • Creole House Restaurant & Oyster Bar - 4 min walk

About this property

voco St. James, an IHG Hotel

Historic New Orleans hotel in New Orleans Central Business District, walk to Canal Street
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and a 24-hour front desk. All 84 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. For a bit of entertainment, LED TVs come with digital channels, and guests will also find free WiFi and free local calls.
Voco St. James, an IHG Hotel offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39.90 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Chophouse New Orleans

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 3.45 per accommodation, per night
  • Service fee: USD 4.65 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 39.90 per night (in/out privileges)
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 428 out of 993 reviews
5 - Excellent 43%
Rating 4 - Good. 294 out of 993 reviews
4 - Good 30%
Rating 3 - Okay. 125 out of 993 reviews
3 - Okay 13%
Rating 2 - Poor. 90 out of 993 reviews
2 - Poor 9%
Rating 1 - Terrible. 56 out of 993 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute 4th floor room. A little small but charming. Great front desk staff. Nice bar area!
Stayed 2 nights in May 2022

2/5 Poor

Traveled with group
Disliked: Cleanliness, staff & service
We were suppose to get a balcony and did not receive it. No turn down service. Had to use the same towel for 4 days.
Stayed 4 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful, inviting, and pleasant. The hotel has the usual amenities and is in a great location although the area is very noisy.
Stayed 2 nights in Apr 2022

2/5 Poor

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised a pool. Was out of commission and the size of a bird bath. Big clumps of hair in tub when arrived. As for a room clean after 3 days and staff acted shocked because of Covid. No problem next day. Arrangements off property were messed up by staff and seemed to be about how they could best be served by. Example, Taxi requested and a private costly Suburban showed up.
Stayed 6 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Photos are a bit deceiving. It’s much smaller than it looks. Not the cleanest rooms. No room cleaning daily available. Pool is a joke and wasn’t even open. Parking is not included which was not made clear when booking. it’s $25 a day. Elevator issues every time we used it.
Stayed 2 nights in Apr 2022