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St. James Hotel, an Ascend Hotel Collection Member

Star Rating
3.5 out of 5

Information

Reviews

4.0 / 5Very Good
1,827 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Canal Street
    2 min walk
  • Popular Location
    Harrah's New Orleans Casino
    4 min walk
  • Restaurant
    Ginger Lime
    5 min walk
  • Restaurant
    Ruth's Chris Steakhouse
    5 min walk
  • Airport
    New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    24 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-09-19. Try updating your dates to see prices for your trip.

    About this area

    New Orleans

    In the city center, St. James Hotel, an Ascend Hotel Collection Member is in New Orleans's Central Business District neighborhood, an area with good shopping. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Check out an event or a game at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      Canal Street - 2 min walk
    • Popular Location
      Harrah's New Orleans Casino - 4 min walk
    • Popular Location
      Audubon Aquarium of the Americas - 8 min walk
    • Popular Location
      National World War II Museum - 9 min walk
    • Popular Location
      Julia Street Cruise Terminal - 10 min walk

    Getting around

    • New Orleans Union Passenger Terminal - 18 min walk
    • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive

    Restaurants

    • Chophouse New Orleans — 1 min walk
    • Ginger Lime — 5 min walk
    • Ruth's Chris Steakhouse — 5 min walk
    • Jimani — 6 min walk
    • Drago's Seafood Restaurant — 6 min walk

    About this property

    St. James Hotel, an Ascend Hotel Collection Member

    A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a meeting room, and concierge services are onsite. All 84 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are LED TVs with digital channels.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking

    • Valet parking (surcharge)

    Food and Drink

    • Food and drink
    • Free continental breakfast available daily 7 AM–10 AM
    • 1 restaurant
    • 1 bar

    Conveniences

    • ATM/banking
    • Elevator/lift

    Guest Services

    • Luggage storage
    • 24-hour front desk
    • Daily housekeeping
    • Concierge
    • Tours/ticket assistance
    • Multilingual staff
    • Porter/bellhop

    Business Services

    • Meeting Rooms

    Outdoors

    • Garden

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • In-room accessibility
    • Assistive listening devices available
    • Braille or raised signage

    Room amenities

    Bedroom

    • Fan
    • Premium bedding
    • Air conditioning
    • Cribs available
    • Rollaway beds (surcharge)

    Bathroom

    • Hair dryer
    • Shower/tub combination
    • Private bathroom
    • Free toiletries

    Entertainment

    • Flat-screen TV
    • Digital channels

    Food and Drink

    • Coffee/tea maker
    • Refrigerator
    • Microwave

    More

    • In-room safe
    • Iron/ironing boards
    • Desk

    Nearby things to do

    Activities

    • Golfing nearby

    Where to eat

    Where to eat
    Chophouse New Orleans – Steakhouse with a bar. Serves dinner, happy hour available.
    4.0

    Very Good

    5 - Excellent
    705
    4 - Good
    681
    3 - Okay
    248
    2 - Mediocre
    131
    1 - Poor
    62
    4.1
    Cleanliness
    4.3
    Service and Staff
    3.6
    Amenities
    4.0
    Property condition

    3/5

    Rooms needs renovation

    Loved the lobby design and the staff were very friendly but the bed in the room was very squeaky, the paint on the bathroom ceiling was peeling off, there was no waterproof liner on the shower curtain and there were 2 thermostats in the room which which was confusing

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    3/5

    Staff and location were great. Very helpful. We received an email saying we had a free drink and 2 hour extended checkout on our last day. The drink was a nice gesture but they only extended our checkout til 12:30. The doors to enter the building were blackened with handmarks. Our room was missed for cleaning one night. Behind the chair in the bedroom the dust and dirt on the floor showed it hadn’t been properly vacuumed perhaps ever. The pool was murky and had a notice it was closed for the first 3 of our 5 days. When we enquired about access the management said the new chemicals would need til the next day. The next day the pool did not look clear and we never used it. Never saw anyone else use it either.

    Stayed 5 nights in Sep 2019

    1/5

    This place has so much potential but they really blew it. The service is fine, as all the employees I encountered were very friendly. However, the cleanliness is very poor. So much wear and tear everywhere. It seems like they are renovating but based on other reviews it looks like they have been doing this for a while. On one day of our trip the power went out. They clearly had no back up for hot water because there was no hot water the entire day even though the power was only out in the morning. The courtyard looks cute in the pics, but it also contains the trash which makes it smell awful. The common areas and doors are filthy and need Windexed. I’m very disappointed because this place could be so cute if they just cleaned it and kept up with wear and tear.

    Stayed 3 nights in Sep 2019

    3/5

    The staff was fantastic. Bed, pool, shower, and water damage were not fantastic. We also had a huge cockroach in the shower.

    Stayed 3 nights in Sep 2019

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