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Get an overview of this hotel4-star New Orleans hotel in Lower Garden District, walk to Magazine Street

Popular highlights

Free WiFi
Smoke-free property
24-hour front desk
Concierge services

Location

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street, National World War II Museum, and Ernest N. Morial Convention Center. Port of New Orleans and Smoothie King Center are also within 2 mi (3 km). New Orleans Union Passenger Terminal is 20 minutes by foot.

Hotel Features

Along with 4 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking, and concierge services.

Room Amenities

All 106 rooms provide free WiFi, minibars, and TVs. Guests will also find room service, free local calls, and hair dryers.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2016.

The Pontchartrain Hotel is a smoke-free property.

  • Luggage storage 
  • Newspapers in lobby (surcharge) 
  • Elevator/lift 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Fitness facilities 
  • Number of restaurants - 4 
  • Concierge services 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Year Built - 1927 
  • Total number of rooms - 106 
  • Coffee shop or café 
  • Number of floors - 11 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Valet parking (surcharge) 
  • Computer station 
  • Smoke-free property 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Television 
  • Free WiFi 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • In-room climate control (heating) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Silver Whistle - This Cafe specializes in American cuisine and serves breakfast, lunch, and light fare.

Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Hot Tin Rooftop Bar - Onsite rooftop bar. Open select days.

Room service (during limited hours) is available.

Breakfast

Start your morning with a cooked-to-order breakfast, available each day from 7 AM to 11 AM for a surcharge. Room service is available during limited hours.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of USD 75 per pet, per stay
  • 2 per room (up to 50 lbs)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: USD 25.00 per person (approximately)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
  • The Pontchartrain

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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