Ratings based on 268 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston SC

Best hotel in America

Posted Jan 20, 2017
This is unquestionably my favorite hotel. It is absolutely beautiful; the service is perfect; the Polo Lounge is the best bar in New Orleans; etc. etc. A fabulous hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlsnta

Perfect place for a great New Orleans experience

Posted Jan 17, 2017
We stayed on the club level in a very spacious room. The amenities offered by this hotel are only surpassed by the friendliness and superb accommodations by their staff to made sure our experience at their hotel was memorable. Looking forward to another visit to this hotel. Their great ratings are well deserved!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Nice hotel close to the French quarter

Posted Jan 3, 2017
Pros: Location, pleasant staff
Cons: My wife is alergic to rugs and they should have a few rooms without rugs.
Location: restaurants and Jazz club.
It is a fun city with good food, excellent music and unusual site to see such as the cementaries.
Comment from Hotel Management
Jan 4, 2017 by Windsor Court Team, Hotel Management
Dear Jeanot, Thank you for your recent stay and for sharing your experience. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

A Gem

Posted Jan 2, 2017
Loved every little detail about this hotel. Thanks!
Comment from Hotel Management
Jan 4, 2017 by Windsor Court Team, Hotel Management
Thank you for providing your feedback. We are happy to see you had an enjoyable visit. Looking forward to welcoming you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2017
The only bad part was getting the hotel to respect us like other patrons. Something about booking with Expedia does not gain you any respect no matter how much you pay. I had to fight to get them to understand that we booked for 3 people with Expedia and one king bed would not be sufficient. Expedia needs to do a better job at communicating member'a needs with the hotel.
Comment from Hotel Management
Jan 5, 2017 by Windsor Court Hotel, Hotel Management
Thank you for your recent stay and for taking the time to share your experience. We are very sorry to hear that your bedding preference was not accommodated. We truly the relationship with and Expedia and our mutual guests. It is our hope you will allow us another opportunity to provide the service you expect and deserve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Close to everything.

Posted Dec 19, 2016
Finest hotel we ever stayed in! Great staff! Great location - within walking distance of everything we wanted to see. Will return in the spring!
Comment from Hotel Management
Dec 28, 2016 by Windsor Court, Hotel Management
We appreciate your feedback and look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Great hotel. Great location near French Quarter. Will definitely stay here again.
Comment from Hotel Management
Dec 29, 2016 by Windsor Court Team, Hotel Management
Thank you for staying with us. We are happy to see that you enjoyed your stay and look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top Notch Hotel

Posted Dec 5, 2016
This hotel is very simply our favorite place to stay in New Orleans!!
Comment from Hotel Management
Dec 29, 2016 by Windsor Court Team, Hotel Management
Thank you for staying with us. We appreciate your kind words and continued patronage. We look forward to welcoming you back in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Altos, United States of America

Wonderful location

Posted Nov 30, 2016
While the hotel was very nice the room service was erratic i.e. sometimes the room was fully cleaned and resupplied other times it wasn't. On the positive side the hotel is very convenient to Canal street, French Quarter, Warehouse district, River front, and Harrahs if you have an interest in gambling.
Comment from Hotel Management
Dec 29, 2016 by Windsor Court Team, Hotel Management
Dear Stephen, Thank you for staying with us. While we are happy to hear that, overall, you enjoyed your stay, we are very sorry to learn of the inconsistent room service. We do look forward to welcoming you back in the future to provide the service that exceeds your expectations.
5 out of 5
Recommended
for Couples
by A verified traveler

Concierge staff-excellent. They are "key"!

Posted Nov 2, 2016
Very lovely location with pool, spa and workout facilities!
Comment from Hotel Management
Jan 4, 2017 by Windsor Court Team, Hotel Management
Thanks so much! Please come back to see us soon.