Front of property

Reviews of The Windsor Court

5 out of 5
The Windsor Court
300 Gravier St, New Orleans, LA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 853 out of 1001 reviews" "
Rating 8 - Good. 108 out of 1001 reviews" "
Rating 6 - Okay. 26 out of 1001 reviews" "
Rating 4 - Poor. 2 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from The Windsor Court on Aug 8, 2023
Dear Sharif, Thank for taking the time to rate your stay. We are thrilled to have hit the mark, earning five stars! Our entire team looks forward to welcoming you back to The Windsor Court soon.

10/10 Excellent

Jerry

Stayed 2 nights in Feb 2023
Response from The Windsor Court on Mar 27, 2023
We look forward to your return sometime soon!

10/10 Excellent

Randy

Stayed 1 night in Feb 2023
Response from The Windsor Court on Mar 27, 2023
Please come back to see us soon!

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable hotel!! And beautiful surroundings!
Stayed 1 night in Feb 2023
Response from The Windsor Court on Mar 27, 2023
Thank you for your lovely review and we look forward to welcoming you back soon!

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property and staff.
Stayed 1 night in Jan 2023

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service. In easy walking distance to many tourist sites.

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property, room, staff, and food were all excellent. Great location as well.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

madan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Clean property. Slightly dated. carpets, furniture and fixtures show the age. Probably it is by design to keep the old charm
Stayed 2 nights in Dec 2022

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience.
Stayed 1 night in Dec 2022

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s impossible to find any flaws at this hotel. The entire staff are the best anywhere! This stay we were in a large room with separate sitting area, but all the rooms are comfortable. Concierge level was excellent as well. Thanks for another memorable stay! Merry Christmas!
Stayed 1 night in Dec 2022

10/10 Excellent

Pateicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Mary, Covington

Stayed 1 night in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff beautiful property

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great establishment
Everything was top notch here. The service the cleanliness and the location was excellent. The only thing that stands out to me was the bed was too soft but manageable. Casino was literally right across the street and bourbon st was a 15 minute walk. Definitely will come back and stay here
Stayed 6 nights in Nov 2022

10/10 Excellent

Kathleen, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV didn’t work; issues with water temperature in restroom
Stayed 2 nights in Nov 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Cedric, Lafayette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, friendly, manners, and classy.
Stayed 1 night in Nov 2022

10/10 Excellent

J. Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely place to stay. The rooms are beautiful and the food, service, and hospitality are great.
Stayed 1 night in Nov 2022

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You leave the busy streets and enter a lovely cool garden. Great staff and lovely bar.

10/10 Excellent

Charlette

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of our most favorite hotels to stay at when we are in the City of New Orleans.
Stayed 2 nights in Oct 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Calvin

Not Very Happy
They couldn’t get our bill right kept charging use for extra stuff, Came to our room said we should be checking out, but we had one more day. I wasn’t very happy but a lady named Hailey tried to make it right.
Stayed 5 nights in Oct 2022

2/10 Terrible

Yaochuan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Oct 2022
Response from Windsor Court Hotel on Oct 26, 2022
Dear Yaochuan, We are very sorry to see your experience at Windsor Court Hotel earned such low ratings. As a leading luxury hotel, we are able to improve our service and offerings from the feedback received from our valuable guests such as yourself. We invite you to a conversation to discuss your visit so may immediately improve any lapses in service and/or offerings. A private message will be sent you. Thank you for choosing Windsor Court Hotel.

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with service that is second to none on new orleans
Stayed 3 nights in Oct 2022

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel In New Orleans
The staff was great—very accommodating, helpful, and knowledgeable… and our suite was wonderful. It was really spacious and had a walkout balcony, and the comfort of the bed/pillows was the cherry on top. We stayed here for a wedding, and our crew took advantage of the 4th-floor rooftop pool & bar while it had direct sun until about mid-afternoon. It was quiet on property, especially for New Orleans, but Harrah’s casino is just across the street so it offers the best of both worlds. Try the Polo Club Lounge for a pre/post-dinner cocktail. I dig old school hospitality, style, and service—this will definitely be my new go-to hotel in New Orleans from now on. It’s the only hotel in New Orleans that I’ve really liked a lot over the years that I’ve been going there apart from the Claiborne Mansion, which is more of a [really] great B&B-style vibe though. My wife prefers to have an on-site spa, restaurant(s), room service, etc. and Windsor Court not only has it all but they execute it well—happy wife, happy life.
Motor court.
Entrance corridor facing the door.
Sitting area with 2nd TV and breakfast table, where there is a walkout balcony.
View of the suite from the desk in the bedroom area.
Stayed 2 nights in Oct 2022

2/10 Terrible

Stephen

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Issues with cancellation policy.
Stayed 3 nights in Sep 2022
Response from Windsor Court Hotel on Oct 26, 2022
Dear Stephen, We are terribly sorry to see you experience at Windsor Court Hotel has earned such low ratings. The feedback from our guests is view in high regard, as it allows us to constantly improve and develop. We'd like to learn of your experience so any lapses in service may be immediately addressed and corrected for better experiences ahead, and will send a private message. Thank you for choosing Windsor Court Hotel.

10/10 Excellent

Fiifi

Stayed 1 night in Oct 2022

10/10 Excellent

Chanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Windsor Court Hotel on Sep 29, 2022
Dear Chanda, Thank you for taking the time to review your visit to Windsor Court Hotel. We are happy your experience has warranted such high ratings and look forward to welcoming you back soon!

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect, and every staff member I came across was pleasant and friendly.
Stayed 3 nights in Sep 2022
Response from Windsor Court Hotel on Sep 29, 2022
Dear Stacey, We were pleased to have you as our guest at Windsor Court Hotel. It is a delight to see you had a perfect stay and we hope to welcome you back soon!

8/10 Good

raymon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2022
Response from Windsor Court Hotel on Sep 29, 2022
Dear Raymon,Many thanks for taking the time to rate your stay. We are delighted to see that your overall experience met your expectations. it was a pleasure having you as our guest, and we look forward to welcoming you back soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeffrey M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 2 nights in Aug 2022
Response from Windsor Court Hotel on Aug 31, 2022
Andy Hello,Thank you for your kind comments! We would love to welcome you back to the Windsor Court in the future.

10/10 Excellent

NORMAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is tooo expensive
Stayed 5 nights in Jul 2022

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person I meet there was so nice and helpful. I felt like Royalty every time they welcomed me back.
Stayed 4 nights in Jul 2022
Response from Windsor Court Hotel on Jul 18, 2022
Dear Johnny, We were very happy to be of service to you and appreciate your comments and rating. Thank you for staying with us - we look forward to welcoming you back soon!

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities
If you get an opportunity to stay here, please enjoy the amazing location in New Orleans flavor. The rooms or throw back in time with incredible attention to detail.
Stayed 4 nights in Jun 2022
Response from Windsor Court Hotel on Jul 5, 2022
Dear Leon, Many thanks for your raving review of Windsor Court Hotel! We love that our "old world charm" caught your attention in a positive way. We look forward to having you with us again soon!

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the cleanliness of the property and how friendly the staff were! This hotel was so comfortable to stay in and the decor was wonderful. Very safe and will be booking again.
Stayed 2 nights in Jun 2022
Response from Windsor Court Hotel on Jun 30, 2022
Caroline, Many thanks for being our guest at Windsor Court Hotel. We are thrilled to see your entire experience was to your satisfaction and earned your compliments! Thank you for your review and look forward to welcoming you back soon.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still The Best
Wonderful stay at the Windsor Court -- Has retained it's grandeur and commitment to service. Location ideal in close proximity to just about everything.
Stayed 3 nights in Jun 2022
Response from Windsor Court Hotel on Jun 28, 2022
Dear Matt, On behalf of the entire team at the Windsor Court Hotel, we thank you for sharing your thoughts. It is truly a pleasure to know that your stay at the Windsor Court was most enjoyable and we look forward to welcoming you back on your next visit!

8/10 Good

cindy, houma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVE THE WINDSOR COURT. DO NOT WANT TO STAY ANY OTHER PLACE. THE POOL BAR STAFF DIDN'T SEEM LIKE THEY KNEW WHAT THEY WERE DOING. THE POOL BAR IS GENERALLY STAFFED AND PREPARED THEY DIDN'T HAVE THE ITEMS NEEDED IN THE BAR AT TIMES. 2 SEPARATE DAYS AND 2 DIFFERENT STAFFS. THIS IS GENERALLY OUR GO TO PLACE........ESPECIALLY FOR THE POOL AREA BAR AND POOLSIDE FOOD.
Stayed 2 nights in Jun 2022
Response from Windsor Court Hotel on Jun 28, 2022
Dear Cindy, Thank you for being our guest at Windsor Court Hotel and taking the time to rate your stay and share your thoughts. We are very sorry your experience at the pool did not match those of past visits. We will certainly use your comments as a helpful tool for improving experiences in that area. We are grateful for your support of Windsor Court and look forward to welcoming you back soon!

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was impeccable - service, cleanliness, size of the rooms and amenities were great. Location was also perfect. From the moment you walk into the property the service is extremely high without being intrusive. I highly recommend a stay at this wonderful hotel.
Stayed 8 nights in Jun 2022
Response from Windsor Court Hotel on Jun 27, 2022
Grace, It is a pleasure to see your stay at Windsor Court Hotel has earned your positive feedback. Many thanks for staying with us and we cannot wait to welcome you back soon!

10/10 Excellent

Dana, Littleton

Stayed 1 night in Jun 2022

10/10 Excellent

Alisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience I've ever had because of friendliness, cleanliness, and support while being on crutches.
Stayed 3 nights in Jun 2022
Response from Windsor Court Hotel on Jun 27, 2022
Alisha, Thank for you being our guest at Windsor Court Hotel! We were pleased to be of service and take care of you during your visit. Your kind words are greatly appreciated and we look forward to welcoming you back soon!