Ratings based on 297 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from U.K.
Great Location and RoomPosted Aug 18, 2017
The room was a great size, with lovely high ceilings and nice and modern. The location was great for what we needed in the city centre. Staff were very friendly and were willing to go the extra mile. The room wasn't as clean as I would have hoped, but didn't put me off my stay as it was mainly clean. Definitely do not have the breakfast, worst I have had in a hotel, save your money and go out for breakfast!
for Everyoneby A verified traveler from Washington DC
Excellent boutique hotelPosted Aug 11, 2017
Great location and central to old town Edinburgh attractions. Super nice staff and best breakfast in all Edinburgh. Modern, spacious rooms with great amenities. Will definitely use again when in Edinburgh.
for Everyoneby A verified traveler from Ayrshire
Good central hotelPosted Jul 31, 2017
Hotel Indigo is an ideal spot to stay on a visit to Edinburgh . Central location, close to shops and restaurants with trams and buses on the doorstep makes it a good choice.
for Everyoneby A verified traveler
Posted Jul 5, 2017
good hotel, nice location, great staff. The set up of hotel with rooms in adjacent buildings is a bit confusing
by A verified traveler from USA
Disappointing IHG group hotelPosted Jun 27, 2017
Pros: The location opposite the tram stop.
Cons: Proper management and maintenace.
Location: Location is very convenient as the tram from the airport stops right outside the hotel.It is close to many restaurants and 10 min walk to shopping
We could have booked a more economic hotel but the fact that they offered a king size bed swung us .We were very disappointed that we were given a room with queen size bed despite booking one with a king size bed. The room was very stuffy as there was only a widow into some kind of shaft .The airconditioning did not work and despite reporting this nothing was done .We would have expected a credit for these shortcomings , as we had to bear this for 5 nights ! To crown it we requested a wake up call on our last day ,as we had an early flight, but got no call . We think the staff were far to lax and inexperienced .
Posted Jun 19, 2017 on Hotels
Lots to likePosted Jun 4, 2017 on Hotels
Great hotel! Great location, snacks and water in fridge daily and he the breakfast deal. Well worth the price. Front desk staff is tops in thier field. Beds just a bit on the hard side and pillows the same. Won't stay anywhere else when we return.
for Couplesby A verified traveler from Northumberland
DisappointingPosted May 15, 2017
Cons: This room we first were offered.
Location: Ideal for access to the bus and tram system
I thought I would treat ourselves to a good hotel and room and even paid an upgrade to a King size Bed. The room was so small and noisy- opaque windows with kitchen vent outside and a wall. The air-con did not work even though we did try for two hours! The bed was terrible and sunk in the middle. Floor uneven. We did complain and I was so pleased we did as we were moved to a standard room which was much better and cool and had a view over the street. The staff were very helpful so this did help and the location of the hotel is ideal for public transport.
Posted May 10, 2017 on Hotels
by A verified traveler
Bar with no beerPosted May 3, 2017 on Hotels
Arrived late , fancied a Cool refreshing beer. They had 3 draught beers ..... all gone ! Only bottled beer left , very strange. Also air con not working, otherwise nice sensible priced hotel , nice room , nice bathroom and good breakfast.