Ratings based on 274 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Vancouver, Canada

Hotel at residential area

Posted Aug 30, 2017
Hotel at residential area, cozy and quite, old building with no elevator. It is a little too far to walk to city center.
Comment from Hotel Management
Aug 30, 2017 by Chris Lynch GM, Hotel Management
Thank you for your feedback, great to read you enjoyed your stay with us. We certainly look forward to welcoming you back. Chris and the Nira Caledonia Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Beirut

Overall good experience

Posted Aug 28, 2017
Pros: Quiet area, charming hotel, still close to nice walking area; good restaurant; we appreciated the small bottle of whisky & the jacuzzi in the room
Cons: Hotel has 2 entrances without a real lobby : but difficult to improve! Also there was no lift for the room; Rooms just right for a family
Location: Far from the noisy & busy part of downtown ; Close to Stockbridge , and the green parks : Inverleith Park and the Royal Botanic Garden
Overall nice stay & nice staff & good restaurant.
Comment from Hotel Management
Aug 30, 2017 by Chris Lynch GM, Hotel Management
Thank you for your feedback it is good to see you enjoyed our location. As a listed and protected building we are not allowed to change the structure of our building and therefore do not have an elevator for the same reason sometimes the layout of our rooms is a little different. We certainly look forward to welcoming you back. Chris and the Nira Caledonia team.
5 out of 5
Recommended
for Couples
by A verified traveler from Southampton

Beautiful Hotel

Posted Aug 7, 2017
Pros: The intimacy, staff and decor
Location: Nearby is Stockbridge worth a visit, then all shops of New Town and further up the history and buzz of Old Town. Loads to do.
Beautiful Hotel set in a quiet road in New Town, spread over two Town Houses one of which has the Restaurant/ Bar and reception in. If you are looking for somewhere to retreat from the hustle and bustle of the shops and attractions then this is perfect. If you want to be in the midst of the action then you may find this too quiet. The staff are fantastic they are warm friendly and very helpful. The breakfast is wonderful served in a small intimate restaurant with a buffet continental breakfast and waiter service for the hot food. The hotel does not have any other facilities however its charm more than makes up for that. It is a good hearty walk up to the Edinburgh Castle which takes around 35mins but is all up hill!! A taxi will take you there for just under £10 but the traffic can be bad and like us you may find yourself stuck in traffic, paying for the taxi and walking anyway!!
Comment from Hotel Management
Aug 8, 2017 by Chris Lynch (GM)., Hotel Management
Thank you for your feedback, great to read you enjoyed your stay with us and liked our surrounding area. We certainly look forward to welcoming you back. Chris and the Nira Caledonia team.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beautiful hotel in classic New Town townhouse.

Posted Jul 22, 2017
Pros: Friendly, helpful staff. Beautifully appointed and comfortable room. Great breakfast. Cons: No real lobby space. Most rooms require use of stairs and uphill walk to get to the historic town center. Immediate neighborhood is all residential and a bit austere. Discovered nice, lower key shops and eateries just downhill to the north. Had a fantastic visit to the Botanical Garden away from the crowds.
Comment from Hotel Management
Jul 25, 2017 by Chris Lynch, Hotel Management
Thank you for your feedback, great to read you enjoyed your stay with us. We certainly look forward to welcoming you back. Chris and the Nira Caledonia team
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful boutique hotel close to city centre

Posted Jun 28, 2017
Great hotel and certainly recommended but likely not suitable to anyone who has difficulty with stairs. Suspect the expedia discounted room was not their usual 5 star room standard though - up 3 long flights of stairs and basically in the roof with lots of beams jutting out at head height and below.
Comment from Hotel Management
Jun 29, 2017 by Jordan Inglis - Front of House Manager, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback on your recent stay with us. I am very glad to hear that you have enjoyed your time at Nira Caledonia. As a listed building of historical importance, we are regrettably unable to install any lifts however all of the team are on hand 24 hours a day for assistance with luggage or other items. This does also mean that our rooms are all varying shapes and sizes, as each is styled uniquely - however, all rooms are to the same standards. We hope to see you again soon. Warm regards, Jordan and the Nira Caledonia Team
4 out of 5
by Daniel

Great spot in Edinburgh

Posted Jun 6, 2017 on Hotels
Outstanding location--very European in style, so be prepared for limited bathroom space and amenities, towels, etc. however, staff is outstanding-- concierge Zoltan is terrific as was George and all the other staff we encountered. Would definitely return:: For older visitors, a low floor is a must--in elevators!
Comment from Hotel Management
Jun 9, 2017 by Chris Lynch, Hotel Management
Thank you for your feedback it is good to see you enjoyed our location. As a listed and protected building we are not allowed to change the structure of our building and therefore do not have an elevator for the same reason sometimes the layout of our rooms is a little different. We certainly look forward to welcoming you back. Chris and the Nira Caledonia team.
3 out of 5
by Keith

Disappointing

Posted May 18, 2017 on Hotels
Booked suite. Very small, more like a junior suite. To television in sitting area. Toilet was tiny. Very few sockets.
Comment from Hotel Management
May 22, 2017 by Chris Lynch, Hotel Management
Thank you for your feedback it is good to see you enjoyed our location. As a listed and protected building we are not allowed to change the structure of our building and therefore do not have an elevator for the same reason sometimes the layout of our rooms is a little different. We certainly look forward to welcoming you back. Chris and the Nira Caledonia team.
3 out of 5
by Michael

Nice hotel, but needs improvements.

Posted May 17, 2017 on Hotels
Nice hotel, but needs some improvement. First, get the heating system fixed. Spending three out my five night stay waking up to a cold room was not what I was expecting. When I called, they were very nice and usually got the heat back on within an hour, but this shouldn't happen. Second, the bed needs to be replaced; just too soft from years of wear. Third, get a better wifi system; one that is faster with today's standards.
Comment from Hotel Management
Jun 7, 2017 by Chris Lynch, Hotel Management
Thank you for your feedback it is good to see you enjoyed our location. As a listed and protected building we are not allowed to change the structure of our building and therefore do not have an elevator for the same reason sometimes the layout of our rooms is a little different. We invested in our Wifi system 10 months ago and have not had any complaints after we performed the upgrade. We certainly look forward to welcoming you back. Chris and the Nira Caledonia team.
1 out of 5
by Haim

Don't get near

Posted May 1, 2017 on Hotels
Rude staff, small rooms.
Comment from Hotel Management
May 9, 2017 by Chris Lynch, Hotel Management
Thank you for your feedback, great to read you enjoyed your stay with us. As a listed and protected building we are not allowed to change the structure of our building and therefore do not have an elevator for the same reason sometimes the layout of our rooms is a little different. We certainly look forward to welcoming you back. Chris and the Nira Caledonia team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Belleville On

Friendly and helpful

Posted Apr 11, 2017
Pros: Love the duvet and comfortable bed. Breakfast was nice and fast nice dining area.
Cons: Larger dining room
Location: Location close to shopping and tourist sites. Within 10 min you can see Edinburgh Castle.
The hotel is built in my favorite era. The Nira Caledonia is walking distance to everything. The staff is super friendly and helpful . The rooms are very comfortable and clean. After a long day of site seeing it was great coming back to a good night sleep.
Comment from Hotel Management
Apr 12, 2017 by Chris Lynch, GM., Hotel Management
Thanks for staying with us. We appreciate your feedback and hope you come back soon!