Ratings based on 602 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice Hotel on the water

Posted Feb 21, 2017
Pros: Beds and rooms were night with a view
Cons: Staff could be a bit more engaging
Location: Not much near by but close to public transportation.
Hotel is nice but you have to pay for parking which I didn't know ahead of time. The staff was ok. The rooms were the best part and each room has a view. There is not much around the area but close to public transit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Convenient location, and the underground parking helped in the snowstorm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to downtown New West

Posted Jan 24, 2017
Pros: Location
Nice and close to downtown New West for easy walking and Skytrain station right across the railway tracks to get you downtown in 15 minutes.
3 out of 5
by A verified traveler from Fraser Valley BC

Good View But Outdated

Posted Jan 17, 2017
Not really a VIP hotel, facilities are outdated and in need of repair. Bathroom fan did not work, the fridge froze and exploded all the beverages in the fridge which I was then charged for. Only one elevator worked. However the boathouse resteraunt is awesome. If it weren't for the view I would not stayed here for the price at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay!

Posted Dec 22, 2016
The staff was friendly and ready to please! The view was incredible and at 5 minutes walk to the Skytrain!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chilliwack

Nice Hotel

Posted Dec 20, 2016
Pros: Location and view was great. Loved not having to leave the hotel to dine at the boathouse
Cons: one elevator wasn't working and with it being busy with Christmas and weddings and all it was a little hectic Other than that it was great
Location: Great Location and view of river
Meeting family and dining at the boathouse/ stay and dinning was excellent/ great view and location/ enjoyed it very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from new westminster

Wonderful view

Posted Dec 19, 2016
Rememberable, wonderful service. Deffinetly plan on going back in the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and comfortable

Posted Dec 6, 2016
Pros: Clean and Comfortable
Location: I had dinner at the Boat House and it was fantastic
I was traveling alone and only stayed one night. The hotel was clean, comfortable and I'm planning on staying again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view

Posted Nov 18, 2016
Was a great location close to skytrain. Such a nice view of the fraser river.
5 out of 5
by A verified traveler

Awesome view,close to amenities,clean room

Posted Nov 15, 2016 on Hotels
Excellent