They said we would have queen size beds but instead it was full size. The hotel smelled like an old person. It says cable available, that was a lie, terrible should of done more research
Comment from Hotel Management
Apr 30, 2016 by Pratibha, Hotel Management
Dear Valued Guest,
Thank you for taking the time to complete our online survey on expedia regarding your recent stay at Econo Lodge Near Stewart International Airport.
Allow me to apologize on behalf of our hotel for failing to meet your expectations. Entire property only have king and full size bed. We do not have any queen size bed, sorry for inconvenience on your recent visit. In this area a lot of business are waiting for time warner cable to start the upgrading of cable boxes for high definition channels. They are upgrading at this location soon. Unfortunately you arrived in the middle of this upgrading process. I have shared your feedback regarding the odor with our housekeeping staff to ensure we handle these types of situations differently in the future.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to New Windsor.
Front Desk Manager
Econo Lodge near Stewart International Airport