Front of property - evening/night

Reviews of Casamia 36 Hotel

3 out of 5
Casamia 36 Hotel
449 West 36th Street, Midtown West, New York, NY

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 1000 reviews" "
Rating 8 - Good. 397 out of 1000 reviews" "
Rating 6 - Okay. 220 out of 1000 reviews" "
Rating 4 - Poor. 81 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Joonho

Stayed 1 night in Apr 2023

8/10 Good

Akif

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jamee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Otto

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to convention center the place has some issues, needs more maintenance, but I wouls stay again
Stayed 1 night in Mar 2023

10/10 Excellent

lise

Stayed 2 nights in Feb 2023

4/10 Poor

Danilo

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
water came out brown from the tub 😳
Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret location, clean

10/10 Excellent

Erik

Stayed 2 nights in Dec 2022

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
ferie 3. til 8. dec. 2023
Hotellet levede bestemt ikke op til de billeder jeg havde valgt ud fra + lån for langt ude til at det var hyggeligt. Ud over dette var det koldt som bare h.... Havde det ikke været for Brian, der hurtigt gav os et bare lidt bedre værelse - læs hvor det ikke trak vild under vinduet og varmeblæseren larmede lidt mindre. Pga. kulden skulle varmeblæseren bruges konstant, som så gav os begge en skrækkelig forkølelse. Og jeg måtte blive inde hele den sidste dag og uden WIFI i 3 dage, er det bare et meget kedeligt sted at skulle være. Havde vi skiftet til et bedre hotel.
Stayed 5 nights in Dec 2022

8/10 Good

Jeanette

Traveled with group
Liked: Cleanliness, staff & service
Good and quiet stay
The people were very nice, but I don’t feel like the hotel is in a very safe area. So on my walks back at night, I saw people shooting up (I cried) and just not feeling very safe as a solo woman in the city. The fact that they had to have a code on the door really bothered me because even when I got to the front door, I didn’t have my glasses on and couldn’t see and there was nobody at the desk. If someone were to bother me, I couldn’t even get into safety quick enough. The room was clean but small. The bathroom was not stellar. I do have to say that I got my best sleep there, in the city, no less! Very quiet and they had very personable staff.
Stayed 2 nights in Dec 2022

10/10 Excellent

Steven, Merchantville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Javitt's Center. The room was small but very comfortable.
Stayed 1 night in Dec 2022

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, staff & service
It was in a great area to walk everywhere. New York City is very expensive so this was within our budget and it was very clean in the room.

6/10 Okay

Daniel, Alexandria

Liked: Staff & service
Definitely, not a honeymoon hotel but is a small hotel in the commercial area to the West of Penn Station (about 10 minute's walk). There are 5 or 6 rooms per floor and my room was pretty basic -- Good enough for sleeping in and was quiet. The room was clean and had no problems. I was there two nights but oddly my bed was made the first night but trash wasn't emptied or the towels changed. Not a big deal. Best thing about hotel is price (was in NYC in December and most hotels anywhere near theatre district were a couple of hundred of dollars more a night). Staff was good and helpful. There was a small breakfast served in basement but I went out. Although hotel is in an old neighborhood, it is right next to Hudson Yards, so lots of shops (including Starbucks) and also access to a subway. One bonus of hotel is that you can onto the high-line park that lets you walk on an old railroad line about a mile or so south - was a nice surprise. In short, a budget hotel that served the purpose.

8/10 Good

Ileana

Liked: Cleanliness, staff & service
Honestly the room was pretty good, I didn’t like the bathroom, and also the breakfast too simple, it was just bread, one box of cereal, coffee and orange juice
Stayed 4 nights in Nov 2022

6/10 Okay

Al

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Ying

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we stepped into the lobby, immediately smelled bed bug spread. The room is very cramped and old. The online picture doesn't present the reality truthfully. Then we saw the big stain on the bedding skirt and got scared, didn't bother to lift the blanket to check anything else. We booked three nights, but wound up checking in a different hotel as we didn't feel safe there. We don't believe that this place should be called a hotel, as a hotel should hold up to a standard in terms of the size and cleanness of the room. This place should be called boarding room so people don't get mislead, thinking they are actually booking a hotel. We asked if they could charge one night and refund the other two nights. They wouldn't agree, which is a lesson we learned. Don't trust place like this.
Stayed 3 nights in Nov 2022

4/10 Poor

James

Disliked: Amenities
Friendly staff, but TV did not work initially and ice machine crashed. You can’t have stuff like that happen and expect satisfied customers. They need to have a mindset which says “we’ll work hard to have you return again” - and it’s not there. Can’t they realize that their success depends on people who “vote” for them?

2/10 Terrible

Matt

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty

6/10 Okay

James T

Liked: Staff & service
This is a budget hotel in NYC. If you are expecting it to be the Ritz, stay somewhere else. I was pleased enough with my stay, and it fit my budget and location preferences. I've stayed at much better and at much worse for the same cost. The staff was very friendly. My biggest complaints were that the bathroom was a bit dingy, and the comforter on the bed a bit thin (I felt cold during the night). Otherwise, it was a relatively good stay. It's smack dab in Midtown, so while there isn't much nightlife right around the hotel, you can get to Hell's Kitchen within a 10 minute walk, and Chelsea/Greenwich Village in 20 - 30 minute walk, or a very quick train ride. There are ample quick dining options, and proximity to 7 and all the Times Square trains means you can get to Queens and Brooklyn quickly. I won't be going out of my way to stay here again, but if the rates here are substantially cheaper than one of my other NYC standbys, I would stay here again.

2/10 Terrible

yoann

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, to avoid
The hotel is not clean, the staff is not cleaning the room or change the towels. I arrived and the bed cover was full a sugar. Impossible to sleep the last two nights because of some noise coming from the electronic local. Pillows are from another century probably. Staff was not even present when I arrived. Pictures on the website are probably fake. No light in the room, very old and depressing, broken AC, faucet not fixed in the bathroom, sit of the toilet broken. Worth experience ever in NYC
Stayed 6 nights in Oct 2022

8/10 Good

Herbert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Shabbir Yusuf

Business traveler
Liked: Cleanliness, staff & service
The stay at the hotel was decent. The bed was comfortable and the room was well-kept and clean. The hotel does not have strong WiFi. And if your room is at a lower level the cellphone connectivity is poor as well.
Stayed 2 nights in Oct 2022

2/10 Terrible

Christian

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Horrible experience
Stayed 2 nights in Oct 2022

6/10 Okay

Diane

Traveled with partner
Disliked: Cleanliness, amenities
It was relatively close to attractions.
Stayed 1 night in Oct 2022

8/10 Good

Nicole

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Basil

Stayed 1 night in Oct 2022

8/10 Good

sharon

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
affordable but nothing special
Nice location-close to times square and garment district. Has the vibe of a low cost european style hotel without the charm. Beds were comfortable. Neighborhood a little sketchy
Stayed 2 nights in Oct 2022

4/10 Poor

Kelly

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Outdated and not clean
Stayed 3 nights in Oct 2022

2/10 Terrible

Timothy

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We got put in room 104 which is about 10 feet from the lobby and right next to a big steel door to the stairs. No sleep for us as it was people in the lobby and the stairway door slamming closed all night long. Hairs all over the bathtub and bathroom. Pillows were like a sac filled with a few cotton balls. The location is convenient for an event at Javits but if you need sleep make sure you don't get a room on the first floor here (there are only 2).
Stayed 1 night in Oct 2022

2/10 Terrible

Nicnolas

Stayed 1 night in Sep 2022

6/10 Okay

William

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Russell

Stayed 1 night in Sep 2022

4/10 Poor

Komal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
it was so dirty n dated. There was hair on the walls and towels were dirty
Stayed 3 nights in Aug 2022

8/10 Good

Colin

Liked: Staff & service, amenities, property conditions & facilities
Cheap and well located. Tiny, but we’ll equipped.
Stayed 1 night in Aug 2022

10/10 Excellent

Brittany

Stayed 1 night in Jul 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget choice
Casamia exceeded our expectations. Vladimir was helpful & friendly. Our room was comfortable, very clean, and there were NO BUGS anywhere in the hotel that we could see. The continental breakfast they supplied was very good, the fruit was very fresh and the croissants were delicious. Coffee was available any time. We were very happy, even though it was not a brand name hotel and the room was small. But it was great for our purposes and we will return the next time we stay in NYC. Thank you Casamia!
Stayed 3 nights in Jul 2022

2/10 Terrible

Joel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff member at this place actually robbed me and then said "What are you going to do about it?" and then said they would "put me in the hospital." This started when I informed them that my AC and tv were not working, and that my room was dirty, so every day he started accusing me of smoking in my room and insulting me when I would walk through the lobby. I do NOT smoke. Then he decided to just run another $100 on my card without authorization. When I confronted him about it, he was incredibly immature and made lots of physical threats against me. Breakfast is downstairs in a rat feces infested basement. Room was so small I could barely turn around. Expedia has been informed, but they also do not seem to care about our safety.
Stayed 5 nights in May 2022

6/10 Okay

Marilyn

Traveled with partner
Liked: Amenities
The hosts were friendly at check-in. They offered a nice light breakfast bar each morning, perfect for the start of each day. The unit lacked prep and we had to ask twice for more toilet paper and tissues within 24 hours of our arrival. Also we informed the front desk that the TV was not working and the AC was rattling. There was no follow up from hosts so my husband purchased a temporary cable for tv and repaired the AC himself. This hotel has great potential. Just some detail to customer service and response would make a big difference!
Stayed 5 nights in May 2022

8/10 Good

Chris

Stayed 5 nights in May 2022

8/10 Good

Amy

Stayed 3 nights in May 2022

10/10 Excellent

Dottie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in this conveniently-located hotel was quite pleasant. The front desk staff was helpful, everything worked, and the room was quiet and very clean. The continental breakfast in the little dining area also was excellent. I do not know if we were supposed to have housekeeping services included or not, but we did not. When I needed soap I called the desk and it was delivered within minutes.
Stayed 4 nights in May 2022

6/10 Okay

Jaime R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are good, clean but a bit small There was no cleaning service during the stay and the breakfast was miserable. Next to mops, brooms and stacks of towels, they had set up 3 small tables and will put coffee, juices, bread and jam, and some mandarines (if you got there early, you might find some bananas). Other than that, the staff was extremely courteous.
Stayed 3 nights in May 2022

6/10 Okay

Hyun Hwa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in May 2022

6/10 Okay

L

Liked: Cleanliness, staff & service
Good for a one-night stay to attend a conference at Javits. Was only in the room long enough to shower and sleep. Everything worked, lil dated but room was clean. Linens (bedding and towels) had a few rogue hairs but I brought my own. Check in (via email and at desk) was easy. Front desk lady was nice. Housekeeping was still cleaning next door at 8:20pm and there was a smoke detector beeping every few minutes that never got addressed, but for 1 night I just dealt with it. Felt safe, clean enough, and great location for me.
Stayed 1 night in May 2022

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
simple and clean, good location for Javits
Stayed 1 night in May 2022

6/10 Okay

Marianela

Disliked: Room comfort
extremely small room... the bathroom without an extractor fan... the shower curtain fell to the floor on several occasions
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

6/10 Okay

Giuseppe

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We had food in the refrigerator and drinks everything froze. In the bathroom sink drain was very slow looks like it was kind of clogged the handle bar in the shower broken the Fossetts in the shower was also broken he worked But the handle On the Fossett was coming off.
Stayed 1 night in Apr 2022