Ratings based on 859 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Lovely hotel on 5th Avenue

Posted Jul 22, 2017
Stayed here for 5 nights whilst celebrating our daughter's birthday. Great hotel with helpful and amenable staff. Fab location on 5th Avenue close to the husle and bustle without being right on top of it. Not far from Time Square and the Empire State Building. Clean and bright room with comfortable beds and amazing views!
3 out of 5
by A verified traveler from Irvine, California

seems only good for couples

Posted Jul 11, 2017
Pros: location
Cons: interior. it's not an authentic simple, zen style. it's ambiguous.
con: no doorman, no shower booth door, no impressive amenities, narrow lobby pro: big screen TV, free soda in room
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatwmala

Posted May 28, 2017
The rooms are spacious and the location is excellent. Very efficient at check in
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 2, 2017
Great location, great room. Lighting & light controls were a bit weird,. Riom service was good.
5 out of 5
by Cebrina

Great hotel

Posted Mar 30, 2017 on Hotels
Amazing staff, amazing room.
5 out of 5
by Avraham

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 12, 2017 on Hotels
5 out of 5
by Kasey

Highly Recommended Boutique Hotel

Posted Feb 28, 2017 on Hotels
Excellent hotel and customer service. My room wasn't ready when I arrived, so the front desk person upgraded me complimentary to a gorgeous suite without me even asking. Great little restaurant/coffee shop and bar on site as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
5 out of 5
by David

Posted Feb 27, 2017 on Hotels
Hotel was new, modern, quite, beautiful!! Everyone was friendly and helpful. Perfect place to stay in NYC!! The only negative I have is the mattress was very firm. I prefer a softer mattress.. but I will definitely stay again an recommend to everyone