Great midtown location & stylish
Posted Nov 27, 2016
Stayed 10 nights recently and enjoyed the stylish and comfortable rooms. We really enjoyed the location across of Bryant park, especially during the holiday season as the ice skating rink and decorations made the area beautiful. It's also very easy to get to any subway line you need to as the Bryant park station and Grand Central is within a block or two.
The staff is very friendly and helpful. I was extremely pleased with the level of service.
I did not give the highest marks for their facilities for a couple of things that I found odd. First, they advertise that they have a business center if I remember correctly. What they have is one Mac computer in the lobby, which we could never get to use because someone was always on it. All I needed to do was print tickets I purchased online, although it was always very tough since all they have is one computer. Second, I thought the storage space in the room is very meager, at best. They have a tiny space to hang clothes, although there is no other room to store anything else. I get that it's a modern design, however I feel it should still be functional. We spent 10 days and did a lot of shopping. Halfway through our trip, half of our room was a pile of stuff since there was no closet or other storage space.
Other than those issues, I was happy with our stay.