Ratings based on 1,425 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Karlsruhe

gut gelegenes Hotel, sauber und ordentlich

Posted Feb 5, 2016
Pros: Die Sauberkeit und die Freundlichkeit des Personals.
Cons: Bitte das Plastikgeschirr durch richtiges Geschirr ersetzen.
Es war unser fünfter Trip nach New York, aber der erste mit Übernachtung in einem Hotel. Und wir wurden nicht enttäuscht. Alles sehr sauber und ordentlich. Die Größe des Zimmer war sehr gut. Im Zimmer war alles vorhanden was man braucht, sogar der kleine Wandschrank in dem man gut die Koffer verstauen kann. Wir waren im 6. Stock untergebracht. Das Frühstück ist ok. Alles vorhanden von Eiern, Pancakes, verschiedene Beagels, süße Stückchen, Marmelade, Kaffee, Obst, ect. Was leider nicht so schön ist, ist das Plastikgeschirr beim Frühstück. Auch das Obst, das noch gut ist, das weg geworfen wird ist nicht so schön. Zur Ubahnlinie F sind es nichtmal 5 min Fußweg, zur N bzw. Q sind es ca. 8 min Fußweg. Ratz fatz ist man in Manhattan. Direkt neben dem Hotel ist ein Supermarkt. Auch verhungern kann man nicht. Subway und ein weiterer Futterladen sind Richtung Ubahnstation. Am Abflugtag kann man seine Koffer im Hotel hinterlassen. Je Gepäckstück 1 Dollar. Alles in allem ist das Hotel sehr zu empfehlen.
3 out of 5
Recommended
for Everyone
by A verified traveler from A

Giving Bestwestern another chance

Posted Feb 1, 2016
The bathroom sink was slow to drain. I notified front desk and they notified maintenance immediately. It was unpleasant to experience at check in but maintenance was able to resolve issue. I enjoyed the breakfast downstairs and the friendly crew. I would come back again as it is so close within proximity to Manhattan :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Brossard, Québec

Très bien situé, proche du Métro station.

Posted Jan 28, 2016
L'ambiance et courtoisie du personnel on fait de nos vacances un événement incroyable. La prochaine fois on va séjour la-bas, bien sur. Je recomends d'acheter The City Pass pour connaitre les attractions importantes à New York, et acheter le pass du Metro 31$pour une semaine. Et bonnes vacances!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel with easy access to subway

Posted Jan 21, 2016
Pros: Nice, clean, comfortable hotel with friendly staff. Got great sleep there.
Cons: Heating in the rooms could be improved. Control console on wall was not working so had to manually control it on the heater itself.
Location: Nearby access the subway line which was perfect for us getting into and out of Manhattan
Great hotel, very comfortable and reasonable price for its good location.
5 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo

Perto de tudo

Posted Jan 21, 2016
Pros: Tudo praticamente perfeito, quarto grande e limpo, banheiro bom e chuveiro muito bom. O café da manhã não decepcionou, pelo contrário, gostamos muito.
Cons: O barulho do ar condicionado e a velocidade dos elevadores.
Location: Muito próximo da linha do Metrô e tem um supermercado enorme ao lado.
À vizinhança não é muito agradável, mas fica um quarteirão de uma linha do Metrô e não fomos incomodados em nenhum momento, agora tem um supermercado enorme bem próximo, tem de tudo, hortifruti em geral e tudo que você precisar. A equipe do hotel é cortes e atendeu com educação todos os pedidos que fizemos, os quartos são bons, chuveiro muito bom, o único problema é o barulho que o ar condicionado faz, mas como chegávamos sempre mortos de cansaço, passou batido. O café da manhã, apesar de não ser continental, agradou bastante porque tem opções de sucos, café, chás, panquecas, ovos mexidos, proteína, pães variados, cereais, iogurtes é sempre tem um ou dois tipos de frutas in natura.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel

Posted Jan 18, 2016
Staff and hotel very very good, manager really cares about your staying and other employees are very kind too. The location was amazing and the price also very good. highly recommended for anyone I would totally be there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island City, NY

Rated all 5 for a 2-3 star hotel

Posted Jan 18, 2016
I have rated all 5's for a 2-3 star hotel meaning that you will get the most value for your money. The rooms are clean and spacious, and the hotel is conveniently located right by the train station (21st Queens Bridge, F train)
4 out of 5
Recommended
for Everyone
by A verified traveler from Ayr, UK

Friendly hotel close to the subway

Posted Jan 13, 2016
Pros: Clean and friendly. Close to subway. Felt safe when out at night.
Cons: Windows a bit draughty. Needed extra blanket on bed closest to it.
Location: Away from obvious tourist area but felt safe when out walking both day and night. Situated on well lit main road.
We stayed for 6 nights, a mom and daughter vacation. Hotel staff were friendly, the hotel was always clean and tidy. Only a block from the subway so easy access to Manhattan and also to JFK Airport. Good breakfast and free wifi in rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Durham, NC

Great Staff and close to the subway

Posted Jan 12, 2016
Pros: Comfortable bed, clean room and very welcoming staff
Cons: Not enough TV channels. Be nice if they could just keep one news channel and expand the programming a little
Location: I stayed in Queens NY so all of my touring was in Manhattan.
This was my first trip to NY. The staff was very welcoming and caring from the front desk to the breakfast hosts. The hotel is close to the bus stops and F subway train. The room was a little small but very clean The bed was very comfortable and perfect for relaxing after touring New York.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel 15 Minuten vom Stadtzentrum

Posted Jan 12, 2016
Sehr gutes Hotel mit perfekter Anbindung nach Manhatten, mit Fußweg zur Haltestelle keine 15 Minuten ins Stadtzentrum, ohne Umsteigen. Das Hotel ist komfortabel und sauber, das Preisleistungsverhältnis ist gut. Das Frühstück besteht aus einem recht umfangreichen Angebot aus Toast, Bagels, Donuts, Cornflakes, Rührei, Saft und Kaffee.